Mercier Consultancy MD is excited to present an opportunity for Slovenian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for those who are tech-savvy and passionate about providing customer support in the rapidly evolving tech landscape. As a representative, you will assist clients in resolving their IT inquiries, ensuring they receive professional and efficient service in Slovenian.

Key Responsibilities

• Answer customer inquiries regarding IT products and services via phone, email, and chat in Slovenian.
• Assist users with technical issues, software installations, and troubleshooting.
• Provide accurate information on product features, updates, and best practices.
• Document customer interactions and technical resolutions in the CRM system.
• Collaborate with IT support teams to escalate and resolve complex issues.
• Stay up to date with the latest IT trends and technologies to inform and assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Slovak Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are passionate about social media platforms and enjoy helping users navigate their features. As a customer service representative, you will engage with clients in Slovak, providing support and ensuring they have a positive experience while using our services.

Key Responsibilities

• Manage customer inquiries related to social media accounts, features, and content management via phone, email, and chat in Slovak.
• Assist users with account setup, privacy settings, and troubleshooting issues.
• Provide information and guidance on platform policies, community guidelines, and best practices.
• Resolve user complaints and technical issues effectively to maintain high customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to improve user experience and address feedback.
• Stay informed about social media trends and platform updates to assist users effectively.

Requirements

Mercier Consultancy MD is excited to announce a position for Slovak Speaking Customer Service Representatives in the healthcare industry. This role is perfect for individuals who are passionate about healthcare and providing exceptional support to patients and healthcare professionals. As a representative, you will engage with customers in Slovak, assisting them with their inquiries and ensuring they have a seamless experience navigating healthcare services.

Key Responsibilities

• Provide outstanding customer service by answering inquiries related to healthcare services, insurance, and patient support through phone, email, and chat in Slovak.
• Assist patients in scheduling appointments and understanding their treatment plans.
• Resolve customer concerns and issues promptly and empathetically.
• Document interactions accurately in our CRM system to maintain accurate records.
• Collaborate with healthcare teams to ensure timely follow-ups and service delivery.
• Stay informed about healthcare policies, services, and best practices.

Requirements

Mercier Consultancy MD is excited to announce a unique opportunity for Latvian Speaking Customer Service Representatives in the rapidly evolving Social Media industry. This role is perfect for individuals who are passionate about online communication and helping users maximize their social media experience. As a representative, you will provide support and guidance to users, ensuring they have a positive and engaging experience on our platforms.

Key Responsibilities

• Assist users with inquiries related to social media accounts, features, and functionalities via phone, email, and live chat in Latvian.
• Guidance on best practices for content creation, engagement, and utilizing platform tools effectively.
• Resolve account issues, including login problems, account suspensions, and content violations.
• Document customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with marketing and technical teams to provide customers with updated information and support.
• Stay informed about the latest social media trends and platform updates to better assist users.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and technology and enjoy helping learners access the resources they need. As a customer service representative, you will communicate with students, educators, and clients in Latvian, providing guidance and support regarding our educational products and services.

Key Responsibilities

• Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Latvian.
• Provide assistance with account setup, course enrollment, and technical troubleshooting.
• Guide customers in utilizing our platforms effectively to enhance their learning experience.
• Document customer interactions and feedback in our CRM system for continuous improvement.
• Collaborate with the education support team to resolve issues and improve services.
• Stay informed about new educational products, features, and best practices in e-learning.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives for an American Multinational Technology Company. This role is perfect for individuals who have a passion for technology and are committed to delivering excellent customer support. In this position, you will assist customers with a variety of inquiries regarding cutting-edge technology products and services, ensuring they receive the support they need in Italian.

Key Responsibilities

• Provide exceptional customer service by responding to inquiries related to technology products, software applications, and service issues via phone, email, and live chat in Italian.
• Assist customers in navigating digital platforms, troubleshooting product-related issues, and providing usage guidance.
• Collaborate with technical support teams to resolve customer concerns and improve service delivery.
• Maintain accurate documentation of customer interactions and ensure follow-up as needed.
• Stay updated on product features, industry trends, and best practices to effectively assist customers.
• Contribute to process improvements by providing customer feedback and insights.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Location: Gypsum, CO

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Als Team Lead & Technical Architect – Power Platform CE ben je verantwoordelijk voor het CE Architecten domein. Je combineert leiderschap met inhoudelijke technische verantwoordelijkheid en geeft leiding aan een team van Power Platform-specialisten, waaronder ontwikkelaars, consultants en architects. Je bent het eerste aanspreekpunt voor technische vraagstukken binnen het team én richting de klant. Daarnaast ontwikkel en bewaak je de technische visie van HSO op het gebied van Power Platform en Dynamics 365 CE, coach je teamleden in hun vakontwikkeling en werk je samen met de Product Owner aan de roadmap.

Wat ga je doen?

Als Team Lead & Technical Architect ben je verantwoordelijk voor het aansturen van het CE architecten domein en het ontwerpen van technische oplossingen voor klantprojecten. Daarnaast:

As a Technical D365 Consultant, you will be responsible for developing, implementing and maintaining Microsoft Dynamics 365. You will translate the client's functional requirements into robust technical solutions and ensure integrations, customizations, and performance optimizations. You will also advise on best practices, monitor quality, and support migrations and updates.

Core Responsibilities

• Design and develop custom solutions within D365 using X++, C#, .NET, SQL and Azure services.
• Create and maintain integrations between D365 and external systems.
• Analyze and resolve technical and performance issues.
• Create and maintain technical documentation.
• Advise functional consultants and clients on technical possibilities and limitations.
• Contribute to migration projects and upgrades from on-premises to cloud environments.
• Test, debug, and optimize solutions.

Requirements

Competencies

• Strong analytical skills and able to translate complex issues into technical solutions.
• Proactive and solution oriented.
• Good communication skills and able to connect with both technical and non-technical stakeholders.
• Accurate and quality oriented.
• Team player, but also able to independently carry out projects or partial assignments.

Experience & Knowledge

Mercier Consultancy MD is excited to announce an opportunity for Swedish Speaking Customer Service Representatives within the rapidly evolving Social Media industry. This role is perfect for individuals who are passionate about social media platforms and are dedicated to providing exceptional customer support. In this position, you will assist users in navigating their inquiries, resolving issues, and ensuring a seamless experience as they engage with our services.

Key Responsibilities

• Handle customer inquiries and support requests related to social media platforms via phone, email, and chat in Swedish.
• Assist users with account management, privacy settings, and feature usage.
• Resolve technical issues and provide guidance on troubleshooting steps.
• Document all customer interactions accurately to maintain comprehensive records.
• Collaborate with product and technical teams to escalate and resolve complex issues.
• Stay updated on social media trends and platform updates to provide current information to users.

Requirements