Wolltest du schon immer wissen, wie es ist, hinter den Kulissen des Internets zu arbeiten – und das mitten in einer der coolsten und erschwinglichsten Metropolen Europas?

Wenn du Muttersprachler oder fließend in Deutsch bist und Lust hast, deine internationale Karriere zu starten, ein aufregendes Gap Year zu machen oder einfach hohe Lebenshaltungskosten gegen ein lebendiges Nachtleben, beeindruckende Natur und eine gigantische Expat-Community einzutauschen—dann ist das deine Chance.

Markiere dir den Kalender: Das bezahlte Training startet am 19. Oktober! Wir suchen detailverliebte, aufgeschlossene Trendsetter für ein globales Digitalteam in Sofia, Bulgarien. In dieser Rolle sitzt du nicht den ganzen Tag am Telefon. Stattdessen tauchst du tief in die digitale Backoffice-Welt ein und sorgst dafür, dass das Internet für Millionen von Nutzern weltweit sicher und fair bleibt!

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with German and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with German and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with German and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with Dutch and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with Dutch and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with Dutch and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with Danish and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

Location: Remote - Based in the US

Remote | Full-time

Compensation: $120K - $150K

Our client is building the foundational financial infrastructure that powers the next generation of cross-border fintech. The organization’s global USD account infrastructure and payment APIs enable fintechs, embedded finance platforms, and financial institutions to seamlessly move money across emerging markets, including Latin America and Africa. Backed by top-tier venture capital firms, the company is focused on delivering faster, cheaper, and more reliable cross-border transactions to foster fair global economic opportunity.

The organization is currently at an inflection point. Following the launch of a brand-new global USD product and a successful Series A funding round, the company is scaling its revenue engine. Positioned as a senior Individual Contributor (IC) role reporting directly to the Chief Business Officer (CBO), the Director of Growth Marketing will design, build, and permanently own an AI-native outbound engine. This strategy prioritizes intelligent systems and agentic workflows over headcount expansion. The successful candidate will manage the full stack—from Ideal Customer Profile (ICP) definition and signal identification to multi-source enrichment, personalized sequencing, and pipeline reporting.

Key Responsibilities

Imagine supporting a freeware, cross-platform, global powerhouse that keeps over two billion people connected every single day through instant messaging, voice notes, video calls, and secure media sharing. We are building a massive, highly dynamic team of over 300 frontline experts to manage Premium Support, Customer Care, and Trust & Safety for one of the world's most essential digital spaces.

In this role, you will not just be answering tickets; you will be an essential guardian of a massive global community. If you love solving puzzles, have quick fingers, have a passion for online safety, and can navigate a complex digital landscape with absolute empathy and sharp critical thinking, this is where you belong.

What You Will Do Every Day

• Act as a Customer Expert (CE) by handling user inquiries across chats and emails.
• Deep dive into technical troubleshooting, assisting users with installation, activation errors, and account connection freezes.
• Protect the integrity of the platform by reviewing reported content, identifying phishing, spam, or malware, and maintaining the highest safety standards.
• Navigate an extensive, complex, and fast-evolving knowledge base to make advanced, real-time choices for our users.
• Bring a customer-centric attitude to every interaction, turning a frustrating user lockout into a seamless experience.

Requirements