Mercier Consultancy MD is excited to present an excellent opportunity for German Speaking Customer Service Representatives for an Online Bank, with the opportunity to work in Greece. This role is designed for individuals who are enthusiastic about banking services and committed to delivering exceptional customer support. As a representative, you will assist clients in German, addressing their inquiries related to online banking products and services.

Key Responsibilities

• Manage customer inquiries regarding online banking services, account management, and transactions via phone, email, and chat in German.
• Provide clear and accurate information about banking products, fees, and remote banking options.
• Assist customers with troubleshooting technical issues related to the online banking platform.
• Resolve customer complaints and queries effectively, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system for record-keeping and follow-up.
• Work closely with banking staff and departments to enhance service delivery and customer experience.
• Stay informed about financial regulations and updates in the banking industry to provide relevant advice.

Requirements

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking an experienced Design System Designer to expand and scale an enterprise-grade Design System supporting the MIB2 program. This role is ideal for a hands-on system thinker with strong experience in scaling design systems across multiple platforms and aligning multiple design vendors under one unified framework.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

As a Senior Product Designer, you will work on core fintech and Web3 products, shaping user experience across web and mobile.

You will lead design initiatives, influence product decisions, and ensure that complex financial mechanics are translated into clear, trustworthy, and intuitive interfaces.

Mercier Consultancy MD is excited to offer a fantastic opportunity for Danish Speaking Customer Service Representatives for an Online Bank, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are passionate about providing excellent customer service in the financial sector. As a representative, you will assist customers in navigating their banking inquiries effectively in Danish.

Key Responsibilities

• Manage customer inquiries regarding online banking services, account details, and transactions via phone, email, and chat in Danish.
• Provide information about banking products, fees, and services while ensuring a smooth customer experience.
• Assist customers with account management, technical issues, and claim processes.
• Resolve customer complaints and queries promptly to maintain high levels of customer satisfaction.
• Document interactions accurately in the CRM system to help track service quality and customer feedback.
• Collaborate with other teams to improve service delivery and respond effectively to customer needs.
• Stay informed about banking regulations and updates to assist customers with accurate information.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, has recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate to work on unstructured business problems that can be solved using data and excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you.

Responsibilities

Job Title: Head of Sales – Banking, Financial Services & Insurance (BFSI), Africa

Location: Johannesburg, South Africa

Function: Sales & Business Development

Reports To: Regional Managing Director – Africa / Global Head of Sales

Employment Type: Full-Time | Exempt | Executive

Company Overview

InfyStrat is a global information technology and strategic consulting firm delivering innovative digital transformation solutions across industries. With deep expertise in cloud, data & analytics, cybersecurity, core modernization, and AI-driven platforms, InfyStrat partners with enterprises and financial institutions to accelerate growth, enhance customer experience, and drive competitive advantage.

Role Summary

The Head of Sales – BFSI for Africa will own the development and execution of the sales strategy for the BFSI sector across the African region. This executive leader will drive revenue growth, build strategic customer relationships, and lead a high-performing sales team focused on large enterprise accounts, digital transformation initiatives, and new logo acquisition. The role demands strong industry knowledge, an established network within African banking and insurance sectors, consultative selling acumen, and a track record of closing complex, multi-year deals.

Mercier Consultancy MD is thrilled to announce a unique opportunity for French Speaking Customer Service Representatives to join our team supporting an online bank, with the exciting option to work in Greece. This position is perfect for those who are passionate about banking and enjoy helping customers navigate their financial needs. You will provide exceptional customer support in French, assisting clients with their inquiries and ensuring a smooth banking experience.

Key Responsibilities

• Respond to customer inquiries related to online banking services, account management, and transactions via phone, email, and live chat in French.
• Assist customers with setting up new accounts, troubleshooting issues, and addressing any concerns.
• Provide accurate information on banking products, services, promotions, and compliance regulations.
• Document all customer interactions in the CRM system for effective tracking and follow-up.
• Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
• Stay updated on banking trends and policies to offer informed guidance to customers.

Requirements