SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
• Communicate with developers and cross-functional specialists. 

Mercier Consultancy MD is excited to offer a position for a Danish Customer Advisor in the banking sector, located in the vibrant city of Athens! This role is perfect for individuals passionate about financial services and eager to provide exceptional support to our Danish-speaking clients.

Key Responsibilities

• Deliver high-quality customer service to Danish-speaking clients regarding banking products and services via phone, email, and chat.
• Assist customers with inquiries about accounts, transactions, loans, and other banking services.
• Resolve customer complaints and provide effective solutions to enhance the banking experience.
• Maintain accurate records of customer interactions and feedback in our CRM system.
• Collaborate with internal teams to relay customer feedback and implement service improvements.
• Stay informed about the latest banking regulations, products, and trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is pleased to offer a position for a German Customer Support Representative specialized in the Banking Sector, based in the vibrant city of Athens, Greece. This role is ideal for customer service professionals who are looking to leverage their language skills and banking knowledge to provide exceptional support to clients in a fast-paced environment.

Key Responsibilities

• Provide excellent customer support to German-speaking clients regarding banking products and services through various channels including phone, email, and chat.
• Address and resolve inquiries about accounts, transactions, and banking policies accurately and efficiently.
• Handle customer complaints and issues with professionalism, ensuring customer satisfaction and loyalty.
• Maintain detailed records of customer interactions, transactions, and feedback in our CRM system.
• Collaborate with banking specialists to ensure comprehensive solutions for complex customer inquiries.
• Stay updated on banking regulations, products, and processes to enhance the quality of customer service provided.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. As a representative, you will engage with clients in Italian, assisting them with inquiries related to financial products, services, and transactions.

Key Responsibilities

• Manage incoming customer inquiries related to financial services, including account management, investment options, and general banking queries via phone, email, and chat in Italian.
• Provide accurate information about financial products, promotions, and compliance requirements.
• Assist customers with issue resolution, transactions, and account-related questions.
• Document all customer interactions and inquiries accurately in the CRM system for record-keeping.
• Collaborate with internal teams to improve service delivery and client satisfaction.
• Stay informed about financial market trends and company offerings to provide relevant advice to customers.

Requirements

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary

The FP&A Director is responsible for driving financial insight, strategic forecasting, budgeting, unit economics, and performance analysis. This role ensures the company makes data driven decisions and that financial performance aligns with business strategy.

This role does not handle accounting or treasury operations. Instead, they partner with Accounting for accurate data and with Treasury for capital and funding visibility.

Key Responsibilities

1. Planning, Budgeting & Forecasting

. Own the full budgeting cycle and quarterly forecasting.

. Build financial models that incorporate loan flows, payment plans, risk, expected losses, investor economics, and partner commissions.

. Produce long-range strategic plans.

2. Performance Analysis & Reporting

. Lead monthly business reviews with C-level, presenting insights and action points.

Mercier Consultancy MD is excited to announce an opportunity for Spanish Speaking Customer Service Representatives for a prominent Finance Company. This remote position is perfect for individuals based in Greece who are passionate about financial services and dedicated to providing exceptional customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a smooth customer experience.

Key Responsibilities

• Manage customer inquiries related to financial products and services via phone, email, and chat in Spanish.
• Provide information on account management, loan processes, investment options, and financial advice.
• Assist customers with account setups, troubleshooting issues, and service-related queries.
• Document all customer interactions accurately in the CRM system for record-keeping purposes.
• Collaborate with financial advisors and other departments to effectively resolve customer issues.
• Stay updated on financial industry trends and company offerings to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a German Speaking Customer Service Agent to join the team of an innovative online bank, working remotely from Greece. This role is perfect for individuals who are committed to delivering outstanding customer support to German-speaking clients, ensuring they have a seamless banking experience.

Responsibilities

• Provide assistance to German-speaking customers via phone, email, and chat, addressing inquiries related to banking products and services.
• Guide customers through account management, transaction processes, and product features.
• Resolve customer complaints and inquiries promptly while ensuring a high level of satisfaction.
• Accurately document all customer interactions in the CRM system for reference and quality control.
• Collaborate with other teams to escalate and resolve complex issues efficiently.
• Stay up-to-date with banking regulations, products, and services to offer accurate information to customers.

Requirements

Overview

Established in 2006, Union Maritime has experienced rapid growth to become an international shipping group with offices in 3 continents and is at the forefront of the maritime industry, offering our customers cutting-edge transportation and logistics solutions.

We constantly push the boundaries of what is possible, leveraging the latest technologies and industry’s best practices to deliver unparalleled efficiency and reliability. Whether it's our innovative approach to cargo handling or our use of data analytics to optimise routes and logistics, we are dedicated to staying ahead of the curve.

We have a diversified vessel portfolio in the tanker and dry bulk sectors with a strong presence in clean products and light chemical market, a revenue in excess of $500m and a fleet of circa 80 vessels under management.

At Union Maritime, we don't just meet the needs of our customers; we anticipate them. Join us on the cutting edge of maritime innovation and experience the Union Maritime difference.

Job Overview

The Analyst, Accounting role is responsible for the accurate recording of financial transactions in the general ledger and reconciliations, to support the Senior Associates and Associates, Accounting.  The Analyst, Accounting carries out these duties in accordance with the agreed accounting processes and ensures they are carried out in a timely and materially accurate manner.

GoMining is a global Bitcoin-powered fintech ecosystem building high-load financial products for users around the world.

We are looking for an experienced Node.js Developer who will strengthen our core backend team, work with high-intensity data flows, and help scale our financial infrastructure.

This role is ideal for someone with strong backend engineering experience in fintech, a deep understanding of product development, and the ability to deliver stable, secure, and scalable systems.

Responsibilities

• Develop and maintain backend services using Node.js with a focus on performance, reliability, and security.
• Implement new product features and integrate financial logic into existing services.
• Work with high-load systems, optimize application performance, and ensure stable service operation.
• Collaborate with product managers, QA engineers, and other developers to deliver end-to-end functionality.
• Integrate third-party APIs, PSPs, internal services, and crypto-related components.
• Write clean, maintainable, well-tested code following best practices and internal guidelines.
• Participate in architecture discussions and drive technical improvements across the backend stack.
• Support existing microservices, troubleshoot production issues, and contribute to automation and observability.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage. Quento Technologies seeks a highly motivated and experienced Senior Quality Assurance Engineer/Tester to join our team.

Your responsibilities will entail: