payment services

Danish-speaking Customer Support for Fintech - Remote in Greece

posted by: spj_bot

Ready to swap the Danish weather for the Greek sunshine?

Our client in Greece is looking for Danish-speaking Customer Support Specialists to join their international team and support customers using innovative financial, banking, and money transfer services.

If you're interested in fintech, digital banking, and online payment solutions, this could be your chance to build an international career while living in Greece. Work remotely from wherever you choose in Greece, enjoy the Mediterranean lifestyle, and become part of a multicultural team supporting some of the world's leading companies in financial technology.

Whether you're already an experienced customer service professional or simply curious about fintech and ready for a new adventure abroad, this opportunity could be the perfect next step.


About the Role

As a Customer Support Specialist, you'll be the first point of contact for customers and clients using financial and digital payment services. You'll provide support via phone, email, and chat, helping customers with questions about products and services, resolving issues, and making sure every interaction delivers a great customer experience.

You'll work closely with an international, customer-focused team where collaboration, transparency, integrity, and agility are at the heart of the way they work.

The position is fully remote, but you must be based in Greece.

Job Skills

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Staff Software Engineer (Payments)

posted by: spj_bot

Location: New York, United States • London, United Kingdom (Office)

On-Site | Full-time

Compensation: Competitive Compensation

Our client is a high-growth software development company and a major contributor to one of the largest and fastest-growing crypto social networks globally. Operating in a high-velocity, high-impact environment, the organization builds cutting-edge infrastructure that supports massive global transaction volumes and substantial revenue generation.

The organization is seeking a Staff Software Engineer (Payments) to design and build the core payment services at the center of this ecosystem. This is a senior, high-ownership role designed for an engineer who thrives on solving hard, ambiguous problems end-to-end—from the moment money enters the system to final settlement, reconciliation, and delivery.

Operating within a lean team of highly experienced engineers, the successful candidate will focus on 0→1 development, moving quickly while maintaining the absolute rigor required for financial systems. The engineering culture prioritizes low bureaucracy, continuous production deployment, and trust in individual judgment over rigid processes.

Key Responsibilities

Job Skills

financial system professional system architecture layers leadership high throughput reliability equity social network security policy bank key management hygiene continuous production indexing governing adapt design build deliberate distributed systems system engineering balancing accounting security protocols fault tolerance transaction processing massive data integrity backend engineering cloud prioritizes high performance transaction management c++ experience design nice event driven rust semantics open source lock long term finance reconciliation managed securely workflows settlement ledgers device fingerprint profiling critical systems payment services chargebacks architectural design performance optimization production continuously software development resilient infrastructure secure engineering interaction applicable data continuous delivery audit trail open banking operating java software engineer cloud infrastructure high level execute track
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German Speaking Customer Care - Digital Payments | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a German Speaking Customer Care Specialist focusing on Digital Payments! This role provides a wonderful opportunity to support German-speaking customers in the fast-evolving sector of digital finance, all while enjoying the beautiful backdrop of Greece. If you are passionate about customer service and the digital payment landscape, we invite you to join our dynamic team!

Key Responsibilities

  • Deliver high-quality customer support in German through various channels, including phone, email, and live chat for digital payment inquiries.
  • Assist customers with transaction issues, account inquiries, and troubleshooting related to digital payment services.
  • Collaborate with cross-functional teams to resolve complex issues effectively and ensure an excellent customer experience.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Analyze customer feedback to identify trends and propose actionable improvements in service delivery.
  • Stay informed about industry trends, payment technologies, and company policies to provide the best assistance to customers.

Requirements

Job Skills

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German Speaking Customer Care - Digital Payments | Work In Greece

posted by: spj_bot

Join the innovative team at Mercier Consultancy MD as a German Speaking Customer Care Specialist focusing on Digital Payments! This exciting position allows you to work in the growing field of digital financial services while enjoying the beautiful lifestyle that Greece has to offer. If you are enthusiastic about helping customers and have a knack for technology, we invite you to apply!

Key Responsibilities

  • Provide outstanding customer assistance in German for inquiries related to digital payment solutions via phone, email, and chat.
  • Guide customers through all aspects of our digital payment services, resolving issues and ensuring a smooth transaction experience.
  • Collaborate with various departments to resolve complex customer queries and enhance service delivery.
  • Document customer interactions accurately in our CRM system for effective follow-up and service improvement.
  • Monitor customer feedback and identify opportunities for product enhancement and increased satisfaction.
  • Stay updated with the latest trends and developments in digital payment technology to better assist our customers.

Requirements

Job Skills

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