Our client creates and fully manages premium iGaming brands. They have offices in Malta and Marbella, powered by highly experienced teams with a wealth of industry knowledge. They believe in giving their teams accountability and autonomy, trusting in their expertise and best judgment to continuously learn and provide the best gaming experience to their players.

About the Role
Reporting to the Head of Customer Service, you’ll be a key player in bringing top-notch service to our clients Finnish market. 

What You’ll Do

• Deliver excellent customer service via chat and emails in both Finnish and English
• Respond professionally to a range of live chat and email queries from our clients players
• Be responsible for KYC duties and Document Processing
• Listen, probe, and investigate inquiries to determine the underlying needs of the customer
• Communicate in a prompt, thoughtful, warm, and empathetic manner
• Provide first-time resolution where possible
• Remain vigilant of any suspicious activity and escalate accordingly
• Look to cross-sell and promote all opportunities
• Identify RG concerns within live communications and provide the necessary support
• Put the player first at all times!

Requirements

What Our Client is Looking For

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Director, Solutions Architecture in the United States.

We are seeking a strategic and people-focused Senior Director of Solutions Architecture to lead and expand a national team of technical experts. This role will drive the success of pre-sales initiatives and help build long-term customer relationships through technical excellence, solution alignment, and a deep understanding of client needs. As a core member of the revenue leadership team, you will oversee Solutions Architect Managers, support enterprise customers, and serve as a key link between go-to-market, product, and technical teams. This is an ideal opportunity for a results-driven leader who thrives in a fast-paced, customer-focused environment and has a passion for data infrastructure and scalable solutions.

Accountabilities:

·         Lead and grow a high-performing Solutions Architecture team across the U.S., with a focus on technical excellence and customer impact.

·         Partner closely with Sales and Customer Success to deliver scalable, tailored solutions that align with customer goals.

Customer Service Specialist – Remote Work, $19/hr Start, No Degree Necessary

Do you excel in helping others and enjoy resolving issues? We’re seeking dynamic individuals to fill the role of Remote Customer Service Specialist. This position offers the opportunity to provide exceptional service and support to our customers from the convenience of your home.

What You’ll Do:

Address customer inquiries and issues promptly and empathetically.
Resolve problems efficiently, ensuring customer satisfaction.
Communicate clearly and effectively, both in writing and verbally.
Maintain a friendly and professional demeanor at all times.

Who We’re Looking For:

Individuals with a passion for service and a proactive attitude.
Excellent communication skills and the ability to relate well with others.
Self-motivated individuals who can manage their workload effectively.
Technological proficiency, comfortable using various software and systems.

What’s in It for You:

The ability to work entirely remotely, providing significant flexibility.
Create your own schedule to best fit your personal and professional life.
A competitive starting salary of $19 per hour, with potential for growth.
Access to training and development opportunities to further your career.

Join Us Today: