quality scores

Team Leader Quality & Training- Onsite in AbuDhabi (5 months contract) - Octopus

posted by: spj_bot

We are seeking an experienced Team Leader – Quality & Training to lead the quality assurance and learning functions within our Customer Support organization. This role is responsible for driving service excellence by developing quality frameworks, leading training initiatives, coaching teams, and implementing continuous improvement programs that enhance customer experience across multiple support channels.

The ideal candidate is a strategic leader with a strong background in customer support operations, quality assurance, and learning & development, capable of managing cross-functional stakeholders while delivering measurable improvements in performance and customer satisfaction.

Job Skills

manage relationships learn management system customer experience leadership business administration marketing digital lean six sigma customer support cross functional managing ul regulatory requirement leading training people management development capable quality frameworks communication adult learning omni dashboards governance team leadership continuous improvement performance team consultants operational high performance analytical experience design training programs problem solve career development employee performance corrective actions finance instructional design improve processes service excellence operations stakeholder management performance metric improve performance succession planning professional development data science management system customer satisfaction statistics quality assurance collaborative service quality operational efficiency audit processes product systems onboarding quality scores quality monitoring plans MBA presentation CRM manage
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Danish Customer Support Specialist - Mercedes-Benz Project - Relocate to Greece

posted by: spj_bot

Ready to represent the ultimate icon of luxury and German engineering?

Mercedes-Benz is one of the most recognized and prestigious automotive brands in the world, famous for luxury, style, and cutting-edge innovation.

We are looking for Native Danish speakers who want to swap the Danish rain for the beautiful Greek sun and join our frontline support team in Greece! If you are a natural problem solver who appreciates premium quality and wants to launch an international career with a legendary global brand, this is your chance.

The Role:

As a Customer Expert for Mercedes-Benz, you will be the primary voice and digital point of contact for drivers across three main areas of support. You will handle 30 to 50 customer contacts a day via inbound calls and emails. Your day-to-day will focus on:

Job Skills

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Senior Data Quality Engineer (4 Months Contract ) Onsite in UAE - Octopus by RTG

posted by: spj_bot

About the Role

We are seeking an experienced Senior Databricks Data Quality Engineer to lead the design, implementation, and automation of enterprise-scale data quality frameworks within a Databricks environment. The successful candidate will play a key role in establishing data quality controls, profiling frameworks, remediation processes, and AI-assisted quality monitoring across a large-scale data platform consisting of 170+ datasets and over 1,300 Critical Data Elements (CDEs).

This role requires strong expertise in Databricks, PySpark, Delta Lake, MLflow, and modern data quality management practices.

Job Skills

layers professional microsoft azure certification compute clusters datasets prioritized certified engineer quality assessment automation integrations integrate data validation predictive ul information system data management data manage quality frameworks quality control quality engineer data modeling management quality engineering validation processes sql data pipeline master data management computer science dashboards data quality governance data platform data engineering exception management managed integrating templates data processing outliers analytics pyspark anomaly detection machine learn build automated profiling automated predictive models datum cleansing data governance azure monitor data profiling machine learning data elements metadata prioritization human in the loop quality management microsoft azure scale quality scores root cause analysis azure services quality monitoring enforcement power bi engineer certified associate databricks
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