GPS

Customer Care Specialist for Mercedes-German Speakers (Relocation incl.)

posted by: spj_bot

We are seeking German-speaking Customer Care Specialists to join our team supporting the Mercedes-Benz project. The role involves providing frontline customer support via inbound and outbound calls, emails, and chat.

Your tasks include handling customer contacts covering:

Roadside Assistance (RSA)

  • 24/7 breakdown support following strict safety guidelines
  • Recovery assistance for vehicles to dealerships
  • B2B & B2C customer support
  • Collecting customer & vehicle information (license plate, GPS location, tire size, passengers, etc.)

Connected Mobility Services (CMS)

  • Support for Mercedes Me App and digital services
  • Account login, activation/deactivation of digital services
  • Service purchases, online appointment booking, vehicle monitoring
  • Inform customers about features included in service packages
  • Basic troubleshooting; complex issues escalated to Backdesk

Customer Service (CS)

  • Handle first-line inquiries: warranties, maintenance appointments, dealership details, workshop complaints, goodwill requests, list-price/tax inquiries, and general technical documentation
  • Provide support to demanding luxury clients, often in sensitive situations

Requirements

Job Skills

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Personal Protection Team Leader

posted by: spj_bot

We are hiring on behalf of our client a Personal Protection Team Leader.

Responsibilities

  • Lead, coordinate, and manage a close protection team for a private individual and their family
  • Plan and implement safe travel routes; conduct risk assessments and advance site checks
  • Provide discreet or visible personal security during daily activities, events, and domestic or international travel
  • Monitor surroundings, assess threats in real-time, and react decisively in emergencies
  • Ensure team discipline, appearance, and readiness at all times
  • Maintain strict confidentiality and professional boundaries with the client and household
  • Train team members regularly on tactical coordination, communication, physical fitness, and emergency response protocols
  • Liaise with local authorities, medical services, and emergency responders when necessary

Requirements

Job Skills

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Surveying Engineer

posted by: spj_bot

ADAPTIT is seeking a talented Surveying Engineer to join our team. In this role, you will play a crucial part in gathering, analyzing, and interpreting data to inform our infrastructure projects. Your expertise will assist in the measurement and mapping of existing conditions, setting a solid foundation for effective project planning and execution.

Job Skills

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