WHO WE ARE

We are Harbor Lab, an innovative B2B software startup that aims to bring new value to the Shipping community. Our vision is to completely reshape how Shipping Companies and Port Agents operate, provide transparency, and ensure efficiency for all involved parties. We add value to both sides by helping save time, cut costs and make informed decisions. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

The Marine Operations Team is part of Harbor Lab’s Partners Support Department, which is responsible for assisting our platform users—including Port Agents, Vendors, and Shipping Companies. 

As a Junior Partners Support Agent, you will play a key role in supporting external stakeholders, primarily Port Agents, while also providing assistance to Shipping Companies. 

The role covers the entire Port Agent user journey—from registration to daily operational support—as well as assisting Shipping Companies by following up with Agents, on their behalf, to ensure timely submission of business-critical documents such as PDAs, FDAs, and others. At the same time, you will also be coordinating and collaborating with internal teams to identify solutions, ensuring seamless interactions with our platform for our users. 

WHAT YOU WILL BE DOING 

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Manager in the United States.

This is a high-impact role where you’ll be responsible for managing a portfolio of mid-market clients within the self-care industry, ensuring they unlock the full potential of a dynamic client experience platform. As a Customer Success Manager, you’ll act as a strategic advisor, developing strong relationships, driving product adoption, and helping clients grow their businesses. You’ll also collaborate cross-functionally with product and support teams to advocate for customer needs and shape long-term success strategies. If you enjoy working with entrepreneurial customers, have a passion for user-friendly tech, and thrive in a fast-paced environment, this opportunity is for you.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for an Account Director - Utilities in the United States.

As an Account Director in the Utilities sector, you will lead business development and account growth across a portfolio of large and mid-sized North American clients. The role requires a strategic thinker who can engage with senior decision-makers and match their business challenges with insights-driven solutions. You will work cross-functionally with product, sales, and industry teams to deliver data, consulting, and customer experience services that drive measurable impact. This is a client-facing position with high visibility, ideal for a confident communicator with strong industry knowledge. You’ll play a pivotal role in expanding the presence and influence of the brand in the utilities space while achieving revenue targets and strengthening key relationships.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Chief Financial Officer in the United States.

We are seeking a strategic and hands-on Chief Financial Officer (CFO) to lead financial operations and planning in a fast-growing, global SaaS environment. Reporting directly to the CEO, the CFO will oversee budgeting, forecasting, revenue optimization, and cash flow management while driving key business decisions aligned with long-term growth. This role requires deep experience with recurring revenue models, international operations, and data-driven financial strategy. You will work closely with leadership teams and board members to guide the business through strategic milestones and expansion.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for an Enterprise Customer Success Manager in the United States.

This is a unique opportunity for a driven Customer Success professional to work with strategic enterprise accounts and drive measurable impact across retention, growth, and client satisfaction. In this role, you’ll be responsible for ensuring enterprise clients achieve their desired outcomes and see value throughout their journey. You’ll work cross-functionally with sales, product, and support teams, acting as a strategic advisor and partner to your clients. If you're experienced in SaaS, thrive in fast-paced startup environments, and enjoy building strong, lasting customer relationships, this role is a perfect match.

Accountabilities:

At HSO/Aware, we pride ourselves on being specialists in emerging tech and our rapid growth in the ANZ region means we are now looking for a permanent full-time Data Platform Engineer (40 hours per week).

Much like emerging tech is continually evolving and growing, so are our team members. 

We have cool partners that bring us awesome projects, meaning that every day is a little different and provides an opportunity to learn new skills - check out our website and LinkedIn to learn about fun stuff we've done recently (at least the stuff we can talk about!).