Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the Social Media industry. If you are passionate about social media and enjoy helping users navigate their experiences, this role is perfect for you. You will be instrumental in delivering top-notch support, assisting clients with inquiries related to social media platforms, and ensuring a seamless user experience in Czech.

Key Responsibilities

• Manage customer inquiries related to social media accounts, features, and functionalities via phone, email, and chat in Czech.
• Provide assistance with account setup, issues, and general inquiries about platform policies.
• Resolve user complaints and technical problems promptly, ensuring a positive experience.
• Document all interactions with customers accurately in the CRM system for reference.
• Collaborate with internal teams to improve service delivery based on customer feedback.
• Stay updated on social media trends and platform updates to provide accurate information and support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the Media & Entertainment industry. This role is perfect for individuals with a passion for media services and customer engagement. You will be responsible for providing outstanding support to clients, assisting them with their inquiries, and enhancing their overall experience in the dynamic world of media and entertainment.

Key Responsibilities

• Respond to customer inquiries regarding media services, subscriptions, and entertainment offerings through phone, email, and chat in Czech.
• Assist customers with account management, including subscription changes, billing issues, and troubleshooting service problems.
• Provide clear and detailed information about new releases, promotions, and service features.
• Resolve customer complaints efficiently and effectively, ensuring a positive experience.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with internal teams to improve service delivery and address customer needs.
• Stay informed about industry trends and company products to deliver the most relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Insurance industry. This role is perfect for individuals who are passionate about helping clients understand their insurance options and providing exceptional service. As a representative, you will assist customers in navigating their insurance inquiries while ensuring clear communication in Czech.

Key Responsibilities

• Handle customer inquiries related to insurance policies, claims, and services via phone, email, and chat in Czech.
• Provide information on policy details, coverage options, and premium rates.
• Assist customers with the claims process and ensure timely resolutions.
• Resolve customer complaints and inquiries with a focus on maintaining customer satisfaction.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Collaborate with other departments to enhance service delivery and customer experience.
• Stay informed about industry trends and updates to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for Czech Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about providing outstanding customer support and have an interest in construction solutions. As a customer service representative, you will assist clients with their inquiries and ensure a smooth experience in Czech.

Key Responsibilities

• Manage customer inquiries regarding construction services, project timelines, and product information via phone, email, and chat in Czech.
• Provide clients with accurate information on construction processes, materials, and service offerings.
• Assist customers with order processing, updates, and any changes required during the construction phase.
• Resolve customer complaints and issues promptly and effectively to maintain satisfaction.
• Document all customer interactions accurately in our CRM system to ensure seamless communication.
• Collaborate with project teams to provide real-time updates and information to customers.
• Stay updated on construction trends and regulatory requirements to assist customers more effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a strong commitment to customer service and an interest in transportation solutions, this role is tailored for you. You will play a vital role in assisting customers with their transportation needs while providing exceptional service in Polish.

Key Responsibilities

• Handle customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Polish.
• Provide customers with information on shipping options, expected delivery times, and service regulations.
• Assist with the booking process, including changes and cancellations of services.
• Resolve issues or complaints promptly to ensure customer satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with operational teams to provide real-time information and support to customers.
• Stay informed about transportation trends and service updates to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a customer service representative, you will assist clients in Polish, addressing their telecommunications inquiries and ensuring an excellent customer experience.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and technical support via phone, email, and chat in Polish.
• Assist customers with account management, billing questions, and service changes.
• Provide detailed information about product features, current promotions, and service availability.
• Effectively resolve customer complaints and technical issues to enhance satisfaction.
• Document customer interactions accurately and maintain detailed records in the CRM system.
• Collaborate with internal teams to ensure seamless service delivery and customer experience.
• Stay updated on new products, services, and telecommunications trends to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives in the Social Media industry. If you are passionate about social media and enjoy connecting with users, this role is ideal for you. You will be responsible for assisting clients with their inquiries, troubleshooting issues, and enhancing their experience on our platform, all while communicating effectively in Polish.

Key Responsibilities

• Provide exceptional customer service by managing inquiries related to social media platforms, user accounts, and features via phone, email, and chat in Polish.
• Assist users with account setup, password recovery, and security inquiries.
• Offer support in navigating platform features, community guidelines, and troubleshooting common issues.
• Resolve user complaints and concerns efficiently and professionally to ensure satisfaction.
• Document all customer interactions accurately within the CRM system for follow-up and quality assurance.
• Collaborate with internal teams to enhance service delivery and address user feedback.
• Stay informed about platform updates, trends in social media, and best practices to provide relevant advice to users.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Real Estate industry. This is an exciting role for individuals who are passionate about property and customer service. As a representative, you will assist clients with their inquiries related to real estate services, providing top-notch support in the Polish language.

Key Responsibilities

• Manage customer inquiries regarding real estate listings, property management, and buying/selling processes via phone, email, and chat in Polish.
• Provide detailed information on available properties, market trends, and real estate regulations.
• Assist customers with application processes, negotiate terms, and address any concerns.
• Resolve customer complaints efficiently while maintaining high levels of customer satisfaction.
• Document all interactions accurately within the CRM system for effective tracking and follow-up.
• Collaborate with real estate agents and other departments to improve service delivery.
• Stay informed about industry changes and company offerings to provide relevant advice to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and enjoy providing excellent customer support. You will engage with clients in Polish, assisting them with their inquiries and ensuring a satisfying experience in a dynamic environment.

Key Responsibilities

• Provide top-notch customer service by handling inquiries related to media services, subscriptions, and entertainment options via phone, email, and chat in Polish.
• Assist customers with account management, including subscription adjustments and technical troubleshooting.
• Inform clients about new releases, features, and promotional offers within the media and entertainment sector.
• Effectively resolve customer complaints and issues, striving for high levels of satisfaction.
• Document all customer interactions accurately for future reference and follow-up.
• Work collaboratively with internal teams to improve service delivery and address customer needs.
• Stay informed on industry trends and company offerings to provide relevant information to customers.

Requirements