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Polish Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Manufacturing industry. This position is ideal for individuals who are passionate about customer service and have an interest in the manufacturing sector. In this role, you will provide essential support to clients while ensuring they receive outstanding service in Polish.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products, order status, and production schedules via phone, email, and chat in Polish.
  • Provide detailed information on product specifications, pricing, and availability.
  • Assist customers with order placement, changes, cancellations, and troubleshooting.
  • Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for tracking and follow-up purposes.
  • Collaborate with production and logistics teams to provide customers with timely updates and information.
  • Stay informed about industry trends and product knowledge to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remarkable opportunity for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and customer service. As a representative, you will assist clients in navigating IT products and services while providing outstanding support in Polish.


Key Responsibilities

  • Manage customer inquiries related to IT services, software solutions, and technical support via phone, email, and chat in Polish.
  • Provide guidance and support to customers on product features, installation, and troubleshooting.
  • Assist with account management, billing questions, and service upgrades.
  • Resolve issues and complaints promptly while ensuring customer satisfaction.
  • Document interactions accurately in the CRM system for seamless follow-up and reporting.
  • Collaborate with technical teams to resolve complex issues and enhance the user experience.
  • Stay informed about the latest technology trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are committed to helping the community and delivering outstanding customer service. As a representative, you will assist citizens with inquiries related to government services and resources, providing support in Polish to ensure effective communication.


Key Responsibilities

  • Handle customer inquiries related to government services, programs, and policies via phone, email, and chat in Polish.
  • Guide customers through processes such as applications, renewals, and information requests.
  • Provide accurate information about service eligibility and requirements.
  • Effectively resolve customer complaints and issues to ensure satisfaction and trust in public services.
  • Document all interactions and maintain detailed records in the CRM system for compliance and reporting.
  • Collaborate with internal departments and government entities to provide comprehensive assistance.
  • Stay updated on changes in policies, programs, and services to provide accurate information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. This role is perfect for individuals who are passionate about the energy industry and committed to delivering excellent customer service. In this position, you will assist customers by addressing their inquiries and providing support in Polish.


Key Responsibilities

  • Handle customer inquiries related to oil and gas services, including pricing, account management, and service updates via phone, email, and chat in Polish.
  • Provide customers with information on service options, billing inquiries, and energy solutions.
  • Assist with account setup, service issues, and product-related inquiries to ensure a seamless customer experience.
  • Resolve customer complaints promptly and effectively, ensuring satisfaction and loyalty.
  • Document all customer interactions accurately in the CRM system for tracking and reporting purposes.
  • Collaborate with internal teams to provide timely updates and enhance customer service delivery.
  • Stay informed about industry trends, energy policies, and company offerings to assist customers more effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals who have a strong background in customer service and a keen interest in financial services. In this position, you will assist customers with their banking inquiries, ensuring they receive exceptional service in Polish.


Key Responsibilities

  • Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Polish.
  • Provide detailed information on account options, loan processes, and financial services available.
  • Assist customers with online banking, transactions, and troubleshooting any issues encountered.
  • Resolve customer complaints and concerns promptly with a focus on satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with other banking teams to ensure customer requests and concerns are addressed effectively.
  • Stay informed about banking policies and financial regulations to provide accurate information to customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for Nordic Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you are passionate about customer service and have a keen interest in transportation solutions, this role is tailored for you. You will play a pivotal role in assisting customers with their transportation inquiries while providing exceptional service in Nordic languages.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Nordic languages.
  • Provide customers with information on shipping options, delivery timelines, and service regulations.
  • Assist customers with booking processes, changes, and cancellations of services.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with operational teams to provide real-time information to customers.
  • Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Job Skills

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Nordic Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Nordic Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social media and dedicated to providing excellent customer support. As a customer service representative, you will assist clients in Nordic languages, helping them navigate their social media experiences and address any concerns they may have.


Key Responsibilities

  • Manage customer inquiries regarding social media services, features, and accounts via phone, email, and chat in Nordic languages.
  • Assist users with account setup, content creation, and technical troubleshooting.
  • Provide accurate information on platform policies, community guidelines, and promotional opportunities.
  • Resolve customer complaints and inquiries efficiently, ensuring a positive user experience.
  • Document all customer interactions meticulously in the CRM system for smooth follow-up.
  • Collaborate with technical and product teams to enhance service delivery and customer satisfaction.
  • Stay informed about trends in social media and digital marketing to better assist customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Nordic Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are passionate about customer engagement and enjoy providing an exceptional shopping experience. As a key member of our customer service team, you will assist clients in their inquiries while communicating effectively in one of the Nordic languages.


Key Responsibilities

  • Address customer inquiries related to retail products, services, and orders via phone, email, and chat in the Nordic language.
  • Provide precise information about product availability, pricing, and ongoing promotions.
  • Assist customers with the ordering process, returns, and exchanges.
  • Resolve customer complaints and provide effective solutions to ensure satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay informed about retail trends and product knowledge to better serve customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Nordic Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals with a passion for customer service and a keen interest in logistics solutions. As a representative, you will assist clients in navigating their logistics needs, ensuring a smooth and efficient experience while communicating effectively in Nordic languages.


Key Responsibilities

  • Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and delivery options via phone, email, and chat in Nordic languages.
  • Provide information on service availability, pricing, and compliance with shipping regulations.
  • Assist customers with booking processes, changes, and any required documentation.
  • Resolve customer issues and complaints promptly, ensuring a high level of satisfaction.
  • Accurately document customer interactions in our CRM system for future reference and follow-up.
  • Collaborate with internal teams and partners to provide accurate and timely information.
  • Stay informed about industry trends, updates, and operational changes related to logistics and supply chain management.

Requirements

Job Skills

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Nordic Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Nordic Speaking Customer Service Representatives in the Energy sector, specifically focusing on the Oil & Gas industry. This role is ideal for individuals who are passionate about energy solutions and committed to providing outstanding customer service. As part of our team, you will assist clients with inquiries and support their needs in a Nordic language.


Key Responsibilities

  • Manage customer inquiries related to oil and gas services, products, and solutions via phone, email, and live chat in the appropriate Nordic language.
  • Provide information on service options, pricing, and project timelines to customers.
  • Assist clients with account management, service requests, and troubleshooting issues.
  • Address customer complaints and resolve issues efficiently to enhance customer satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with cross-functional teams to ensure seamless service delivery and customer support.
  • Stay informed about industry trends and company offerings to provide relevant information to clients.

Requirements

Job Skills

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