Job Title: Senior AML Transaction Monitoring Specialist

Location: Remote (Must be based in EST timezone) | New York Hybrid Preferred

Compensation: $150,000 – $165,000 + Benefits

The Opportunity

They are seeking a highly experienced and detail-oriented Senior AML Transaction Monitoring Specialist to join their growing compliance team. As the financial landscape shifts toward blockchain-based networks and digital assets, this role is critical in ensuring their ecosystem remains secure and compliant.

The successful candidate will lead the transaction monitoring program, identifying suspicious activity across both fiat and digital asset flows. This position requires a sophisticated understanding of financial crime investigations, blockchain forensics, and the regulatory landscape governing fintech and stablecoin environments.

Key Responsibilities

Mercier Consultancy MD is actively seeking a talented Digital Trust and Safety Specialist fluent in Spanish to join our team in Greece. In this important role, you will be dedicated to creating and maintaining a safe online environment for our users. Your responsibilities will include monitoring content, addressing safety concerns, and implementing best practices to ensure user trust and safety across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect potential violations of safety policies and community standards.
• Conduct in-depth investigations into reported incidents, analyzing evidence to recommend appropriate actions and solutions.
• Collaborate with various teams to develop and enhance policies that promote a safe online environment.
• Generate comprehensive reports detailing safety incidents and trends for management review to inform strategic decisions.
• Stay informed about the latest trends and developments in digital safety to ensure proactive and effective measures are in place.
• Engage with users to educate them on safety practices and foster awareness of potential online risks.

Requirements

Mercier Consultancy MD is excited to announce a position for a Digital Trust and Safety Specialist fluent in French, with an opportunity to work in Greece. In this critical role, you will be responsible for helping to create and maintain a secure online environment for our users by monitoring content, handling safety concerns, and enforcing community guidelines. Your expertise will be essential in fostering trust and safety across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to ensure compliance with safety protocols and community standards.
• Conduct thorough investigations into reported incidents, utilizing strong analytical skills to assess evidence and recommend appropriate resolutions.
• Collaborate with multiple teams to develop and enhance policies that promote a safer digital environment.
• Compile and present detailed reports on safety incidents and trends, aiding in informed decision-making by management.
• Stay current with the latest developments in digital safety to proactively improve safety protocols and community strategies.
• Engage with users to raise awareness about safety practices and encourage responsible online behavior.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Trust & Safety Agent to join our team in Greece, complete with a fully paid relocation package. In this important role, you will ensure the safety and security of our online platforms, helping to create a positive and trustworthy environment for all users.

Key Responsibilities

• Monitor and review user-generated content to identify and address violations of community guidelines and safety protocols.
• Conduct thorough investigations into reported incidents, applying analytical skills to evaluate evidence and determine appropriate responses.
• Collaborate with cross-functional teams to develop and implement effective safety policies and procedures.
• Prepare and share detailed reports on safety incidents and trends to inform decision-making and enhance user safety.
• Stay updated on the latest developments in digital safety, employing best practices to proactively mitigate risks.
• Engage with users to educate them on safety measures and promote a culture of responsibility and respect online.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an AML Transaction Monitoring & EDD Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Monitor and analyze crypto transactions using tools like Chainalysis, Elliptic, TRM Labs
• Identify suspicious activity, patterns, and anomalies
• Collaborate with internal teams on investigations and risk assessments
• Stay current on crypto compliance trends and regulations
• Maintain clear records and reports to meet audit standards
• Conduct EDD on high-risk clients and transactions
• Ensure accuracy and compliance in due diligence reviews
• Become a product expert and constantly grow

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an AML Transaction Monitoring & EDD Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Monitor and analyze crypto transactions using tools like Chainalysis, Elliptic, TRM Labs
• Identify suspicious activity, patterns, and anomalies
• Collaborate with internal teams on investigations and risk assessments
• Stay current on crypto compliance trends and regulations
• Maintain clear records and reports to meet audit standards
• Conduct EDD on high-risk clients and transactions
• Ensure accuracy and compliance in due diligence reviews
• Become a product expert and constantly grow

What you need to succeed in this role:

The Health & Safety Coordinator, focusing substansially on fleet management, is responsible for ensuring that ADAPTIT’s technical operations, projects, and fleet activities comply with all applicable health, safety, environmental and fleet regulations. This role develops, implements, and monitors safety programs, conducts audits and investigations, and supports a strong organizational safety culture. Additionally, the Coordinator oversees fleet operations, ensuring vehicles are safely maintained, compliant, and efficiently used.

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
• Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
• Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
• Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
• Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
• Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust and Safety Specialist based in Bulgaria, complete with a welcome bonus! In this critical role, you will help ensure the safety and integrity of our online platforms by monitoring content, addressing safety concerns, and implementing strategies that enhance user trust. Your expertise will be pivotal in creating a secure online environment.

Key Responsibilities

• Monitor user-generated content and interactions to identify and respond effectively to potential violations of safety policies.
• Conduct comprehensive investigations into reported safety incidents, gathering and analyzing evidence to inform decision-making.
• Collaborate with various teams to create and enhance policies that promote digital safety and trust across platforms.
• Prepare detailed reports on safety incidents and trends to inform organizational strategies and improve safety measures.
• Stay updated on digital safety trends and best practices to proactively enhance our community standards.
• Engage directly with users to educate them about safety practices and foster a sense of community awareness regarding online risks.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with an attractive bonus structure. In this pivotal role, you will be responsible for ensuring a safe and trustworthy online environment for our users. Your expertise will be essential in monitoring content, addressing safety concerns, and enforcing community standards across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect and handle potential violations of safety policies.
• Conduct in-depth investigations into reported incidents and apply analytical skills to evaluate evidence and recommend suitable actions.
• Collaborate with cross-functional teams to improve and develop policies aimed at enhancing digital safety.
• Compile and present comprehensive reports on safety incidents and trends to support organizational strategies.
• Stay informed about the latest trends and best practices in digital safety to proactively enhance our protocols.
• Engage with users to promote awareness of safety practices and encourage responsible online behavior.

Requirements