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BBU - 5G RAN Support Engineer

posted by: spj_bot

HELIOS (Europe) Technologies GmbH is an independent EU Owned and Operated Company affiliated with ADAPTIT S.A.. HELIOS Europe HQ is located in Dusseldorf Germany with RF and IT support activities in Athens Greece.

This is a full-time position, located in Athens Greece. The Baseband Unit (BBU) Support Engineer is responsible for the installation, commissioning, maintenance, and troubleshooting of HELIOS 5G BBU and gNodeB hardware and software, working along with our 5G RAN Support Team. You will  ensure high performance and reliability for our Private 5G  equipment during commissioning and after sales maintenance.

Key Responsibilities

  • Commissioning and Integration: Perform commissioning of 5G BBU/gNodeB, including loading data configuration files, managing site alarms, and verifying functionality.          
  • Troubleshooting: Identify, analyze, and resolve 5G network performance, connectivity, and hardware issues (Level 1/2 support).
  • Maintenance: Conduct on-site and remote health checks, upgrades, and maintenance of 5G infrastructure. 
  • Documentation: Create and maintain technical documentation, including site-specific configuration reports and Root Cause Analysis (RCA).

Requirements

Job Skills

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Developer Support Engineer - Remote

posted by: spj_bot

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 225 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About The Job:

As a Developer Support Engineer, you'll be the go-to expert for helping customers integrate with our Web Scraping API (Zyte API) and Cloud Spider Deployment Platform (Scrapy Cloud). You’ll troubleshoot API issues, resolve scraping blocks, help deploy and debug crawlers in the cloud, and assist with usage and billing questions — whatever it takes to keep our customers get-going with their business!

Job Skills

write english leadership network traffic c # automation javascript scrapy self motivated customer service managing application client sustainable growth integration rendering plan wireshark web scraping engineering product debugging node js developer support browsers web curl write troubleshooting tcpdump continuous improvement analytical web application structured data libraries burp suite browser engines browser python web tools unix puppeteer captchas collaborate distributed team communicate billing developer tools beautifulsoup open source technology spider command line case support engineer investigate rest apis technical documentation creative problem linux debug ad cloud platform data extraction customer satisfaction scripting API product teams technical writing user feedback browserstack scale selenium e integrate innovate assist users support customers manage spiders
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