Mercier Consultancy MD is excited to announce a fantastic opportunity for a Danish Speaking Customer Service Agent to work with Booking.com, one of the world’s leading travel and accommodation platforms. This role allows you to immerse yourself in the dynamic travel industry while living and working in beautiful Greece.

Responsibilities

• Provide exceptional customer support to Danish-speaking clients through various channels including phone, email, and chat.
• Assist customers with bookings, inquiries, and issues related to their travel accommodations.
• Resolve complaints and ensure customer satisfaction through effective communication and problem-solving.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Stay informed about Booking.com services, promotions, and policies to offer knowledgeable support.
• Collaborate closely with team members to enhance the overall customer experience and service quality.

Requirements

We are looking for an experienced Senior Site Technician to join our team at a Bitcoin mining facility in Montana and Wyoming.
You will be responsible for maintaining ASIC miners, electrical infrastructure, and cooling systems — ensuring maximum uptime and safe operations.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.

Requirements

We are looking for a Partnerships Operations Manager to act as the operational lead of GoMining’s referral and partnerships program.

This role is effectively a deputy to the program owner: responsible for execution, coordination, and operational excellence across the partnerships team. You will ensure that plans are delivered on time, communication is aligned, and partner-facing initiatives are executed smoothly, while also proactively suggesting improvements and new ideas.

We are looking for a Merchandise & Physical Products Manager who will take ownership of branded products, logistics, and partnerships — and help scale this direction into a profitable business line.

Responsibilities

• Manage end-to-end merchandise operations: production, inventory, logistics, delivery.
• Launch new merchandise formats: branded items, VIP gifts, event products, limited editions.
• Work with suppliers, warehouses, and logistics partners (including international).
• Collaborate with product, UX, and marketing teams to improve user experience.
• Own pricing, margins, and overall profitability of the merchandise direction.

Requirements

• Experience in merchandise, e-commerce, or physical product operations.
• Strong organizational and operational skills.
• Experience working with suppliers and logistics partners.
• Business mindset with focus on margins and scalability.
• Ability to take ownership and build processes from scratch.

Benefits

We are looking for an Account Manager to support and grow GoMining’s referral and partner ecosystem.

This role focuses on working with active referrers, ambassadors, and partners: helping them understand all GoMining products, answering questions, resolving issues, and supporting them in achieving better results. You will act as the main point of contact between partners, product, and internal teams.

Responsibilities

• Act as the primary point of contact for referral partners, ambassadors, and active referrers.
• Explain GoMining products, features, mechanics, and updates to partners in a clear and structured way.
• Support partners in their daily work: answer questions, resolve issues, and help them use the platform effectively.
• Collect partner requests, issues, and feedback; create tasks, tickets, and bug reports for product and tech teams.
• Track partner activity, performance, and communication in CRM (Monday CRM).
• Help partners reach better results by suggesting promotion approaches, product use cases, and referral mechanics.
• Proactively identify problems, opportunities, and growth hypotheses based on partner feedback and behavior.
• Collaborate closely with Affiliate Managers, Referral Managers, Support, Product, and Marketing teams.
  

Requirements

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Talent Acquisition. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

As a Talent Acquisition Partner, you’ll join a collaborative and forward-thinking team that plays a pivotal role in shaping Excelya’s growth across the globe. Working closely with hiring managers and operational teams, you’ll lead high-volume and fast-paced recruitment efforts for critical roles in clinical research. This is a unique opportunity to bring your expertise to a fast-paced, mission-driven environment where your ideas are valued, your development is supported, and your work directly contributes to advancing healthcare innovation.

Main Responsibilities

Join our client’s Customer Experts team in Crete, Greece!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Norwegian, grab the opportunity and come work with our client’s Norwegian Customer support team.

What you will do:

• Be the primary point of contact for customer requests
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and account problems, and similar - always in a professional and timely manner
• Exchange ideas and solutions with your colleagues
• Enjoy your time in Greece!

Requirements

• Fluency in Norwegian
• Very good use of English – both in written and spoken language
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Computer knowledge/tech savviness
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience offered

Benefits

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading Financial Services Company located in Greece. This role is perfect for individuals who desire to make a difference in the financial sector while providing exceptional service in Spanish. As a customer service representative, you will assist clients with various financial inquiries, ensuring they receive the highest level of support.

Key Responsibilities

• Respond to customer inquiries related to financial products and services via phone, email, and live chat in Spanish.
• Provide information on account management, investment options, and financial planning services.
• Assist clients with billing inquiries, transaction issues, and service modifications.
• Resolve customer complaints and provide effective solutions to ensure satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Work closely with other financial representatives and departments to deliver seamless customer support.
• Stay up-to-date on financial market trends and company offerings to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Tobacco Company in Greece. This role is perfect for individuals who are passionate about customer engagement and are looking to work in a dynamic industry. As a customer service representative, you will assist clients in Portuguese, addressing inquiries and providing support related to tobacco products and services.

Key Responsibilities

• Handle customer inquiries regarding tobacco products, brand information, and services via phone, email, and live chat in Portuguese.
• Provide detailed information about product offerings, promotions, and health regulations.
• Assist customers with order placements, modifications, and inquiries regarding shipments and returns.
• Resolve customer issues and complaints in a timely and professional manner.
• Document customer interactions accurately in our CRM system for tracking and follow-up purposes.
• Collaborate with internal teams to enhance customer experience and ensure compliance with company policies.
• Stay informed about tobacco industry trends, products, and regulations to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives in the Travel & Hospitality sector, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about travel and hospitality, and who enjoy helping customers create memorable experiences. As a member of our team, you will assist clients by addressing their inquiries and providing exceptional service in German.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and services via phone, email, and chat in German.
• Provide information on travel destinations, itineraries, and hospitality offerings.
• Assist customers with booking processes, changes, and cancellations professionally.
• Resolve any issues or complaints with a focus on delivering high-quality customer satisfaction.
• Document all interactions and maintain accurate records in the CRM system for follow-up purposes.
• Collaborate with teams across the organization to ensure seamless service delivery.
• Stay current with travel trends and destination highlights to provide accurate recommendations and advice.

Requirements