Mercier Consultancy MD is excited to offer an opportunity for a Portuguese Speaking Content Moderator to work in beautiful Greece! This position includes a fully paid relocation package, allowing you to immerse yourself in the rich culture and history of Greece while ensuring a safe online community for our users. As a Content Moderator, you will be responsible for reviewing and moderating content generated by users, making sure it aligns with our community standards.

Key Responsibilities

• Moderate and assess user-generated content in Portuguese to ensure compliance with established community guidelines.
• Classify content accurately based on moderation policies and standards.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user interactions to enhance our moderation strategies.
• Collaborate effectively with team members to develop and refine moderation processes.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. You will play a critical part in driving innovation and making an impact in the clinical research space while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

• Coordinate the local clinical team involved in national and international oncology trials.
• Participate in the development of study documents (protocols, ICFs, CRFs, etc.).
• Manage the study budget and timeline to ensure efficient execution.
• Oversee site and vendor selection, activation, and performance throughout the study.
• Ensure successful patient recruitment through coordinated clinical activities.
• Deliver study results with high quality, on time and within budget.
• Manage regulatory submissions and administrative follow-up in compliance with ICH-GCP and local regulations.
• Lead feasibility assessments and investigator selection.
• Provide transversal management and operational oversight of CRAs.

Requirements

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists;

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Jobs in Greece! We are looking for enthusiastic candidates ready to take their careers to the next level while enjoying the vibrant culture and lifestyle Greece has to offer. Our fully paid relocation package ensures a smooth transition for successful applicants. This role involves providing top-notch support to our Portuguese-speaking clientele across various sectors.

Key Responsibilities

• Communicate effectively with Portuguese-speaking clients, addressing their inquiries and resolving issues through phone, email, and chat.
• Provide detailed information about products and services, ensuring customers have a clear understanding of their options.
• Document customer interactions and feedback in our CRM system for quality assurance and service improvement.
• Handle complaints and inquiries in a professional manner, striving to achieve high levels of customer satisfaction.
• Collaborate with cross-functional teams to maintain smooth operations and enhance the customer experience.
• Stay updated on company policies, promotions, and updates relevant to the services offered.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking Support Agent specializing in Logistics. This role offers the exciting opportunity to work in Greece with paid relocation assistance. As a Support Agent, you will be instrumental in providing top-notch service to our German-speaking clients, ensuring their logistics inquiries and needs are met with professionalism and efficiency.

Key Responsibilities

• Deliver exceptional customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to logistics services, including shipping options, order tracking, and service policies.
• Effectively resolve customer complaints and issues to maintain high satisfaction levels.
• Accurately document all customer interactions and issues in our CRM system for effective tracking and follow-up.
• Collaborate with logistics and operations teams to ensure timely and efficient solutions for customer inquiries.
• Keep abreast of service updates, policies, and industry trends to provide knowledgeable support to clients.

Requirements

Embark on an exciting adventure with Mercier Consultancy MD as a German Speaking Recruiter! We are searching for passionate recruitment professionals who are ready to make a move to beautiful Greece. With a fully paid relocation package, this is an exceptional opportunity to expand your recruiting career while enjoying the Mediterranean lifestyle!

Your Responsibilities:

• Leverage your recruiting skills to source, engage, and attract talented candidates in diverse industries who speak German.
• Conduct in-depth interviews to assess candidates' skills, experience, and alignment with our clients' company cultures.
• Develop strong relationships with both candidates and hiring managers to ensure a smooth and effective recruitment process.
• Manage the full recruitment lifecycle—from crafting compelling job postings to facilitating offer negotiations.
• Collaborate with hiring managers to understand their unique needs and deliver tailored solutions promptly.
• Stay informed about current trends and best practices in recruitment to enhance our strategies and outcomes.
• Provide regular updates to the management team regarding recruitment activities, candidate feedback, and market insights.

Requirements