As Union Maritime’s (UML) fleet continues to grow, within an increasingly complex regulatory landscape, with evolving client demands, there is a necessity to strengthen our specialist Commercial Operations team in a newly established global location, Houston, USA.  

This is an exciting opportunity to be the first Commercial Operator for Union Maritime in the USA; a proud milestone in the company’s history.

 The Commercial Operations team handles our tanker, chemical and dry bulk fleet globally.

UML also has a substantial newbuild programme underway, which consists of chemical and product tankers, in addition to dry bulk vessels, equipped with state-of-the-art wind-assisted propulsion technology, in addition to forward-thinking dual fuel configurations.

Core Role Function

 Our Commercial Operations team currently has offices in London (HQ), Lagos, Chennai and Singapore. Moreover, UML also has offices in Athens, Mumbai and Tokyo, making this an opportunity to join a truly global team.   

 To oversee the commercial operations for our owned fleet of tankers, both across spot and period charter structures. There may be the occasional requirement to assist with time zone coverage on our dry bulk vessels, when they are in the USA.

 As the first team member, there will be a strong expectation for the right candidate to drive uptake of our company systems and ways of working, to ensure a uniform global standard.    

Reporting to the Credit Supervisor, the Credit Controller will be responsible for general administration and the processing of credit checks and calling customers to discuss their outstanding debts or failed payments.

Duties & Responsibilities

• Calling customers daily to discuss payment of returned direct debit payments, payment for outstanding debts and customers who have cancelled the direct debit instructions
• Dealing with applications forms.
• Contacting customer regarding the Exposure on the fuel cards and expired credit limits
• Dealing with additional card orders, card limits and change of details
• Other ad hoc duties include, understanding of cleared balances to keep accounts open, working with credit insurance brokers and credit rating agency.
• Dealing with customer queries in a professional, courteous and timely manner. Then recording all customer information on emails or calls received to maintain detailed and accurate customer records.
• Interacting with the Sales Team regarding customer fuel card accounts, recording details on our in-house systems, email and phone.
• Liaise with the Credit & Collections Supervisor regarding sending letter before actions and payment plans
• Any other duties as may be reasonably required.

Requirements

Education & Experience

Reporting to the Credit Supervisor, the Credit Controller will be responsible for general administration and the processing of credit checks and calling customers to discuss their outstanding debts or failed payments.

Duties & Responsibilities

• Calling customers daily to discuss payment of returned direct debit payments, payment for outstanding debts and customers who have cancelled the direct debit instructions
• Dealing with applications forms.
• Contacting customer regarding the Exposure on the fuel cards and expired credit limits
• Dealing with additional card orders, card limits and change of details
• Other ad hoc duties include, understanding of cleared balances to keep accounts open, working with credit insurance brokers and credit rating agency.
• Dealing with customer queries in a professional, courteous and timely manner. Then recording all customer information on emails or calls received to maintain detailed and accurate customer records.
• Interacting with the Sales Team regarding customer fuel card accounts, recording details on our in-house systems, email and phone.
• Liaise with the Credit & Collections Supervisor regarding sending letter before actions and payment plans
• Any other duties as may be reasonably required.

Requirements

Education & Experience