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General Manager East Africa

posted by: spj_bot

Join ALUMIL, a leading manufacturer of advanced aluminum extrusion and architectural systems in Europe, as we search for a dynamic General Manager to spearhead our operations in Kenya. This role offers an exciting opportunity to drive sustainable growth and enhance our market leadership in the region.

Alumil Kenya is at the forefront of regional development, providing exceptional aluminum architectural solutions that elevate the landscape of East Africa.

The Role

As the General Manager, you will be responsible for the overall performance and operation of our company, ensuring that we continue to lead in the aluminum industry. The role requires a strategic leader capable of scaling business operations, expanding market share, and ensuring operational excellence while aligning with Group standards. Your focus will be on achieving financial targets, enhancing customer satisfaction, and steering the company towards its long-term objectives.

Your Impact

Leading a diverse team, you will implement innovative strategies that align with our corporate vision and promote continuous improvement. The ideal candidate will bring a results-oriented mindset and a proven track record of managing complex operations and driving profitability.

Key Responsibilities:

Job Skills

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Manager, Process Optimization

posted by: spj_bot

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting to the Director of Process Management & Optimization, the Manager, Process Optimization is the "guardian" of our most critical workflows. You love solving problems, hunting for inefficiencies, and ensuring that our customer promises are kept every single time.

In this role, you will have direct ownership of the lending journey. You will be responsible for ensuring our processes are not only efficient and scalable but also rigorously controlled. You’ll be part of a team responsible for ensuring Financeit’s continued ability to scale without adding unnecessary friction or risk.

What you’ll do:

Job Skills

map performance management numbers leadership customer experience presented risk management point of sale lean six sigma phone interview process improvement sales regulatory requirement agile business process people management scalable process management mitigation funnel development programs management visual sql dashboards continuous improvement adoptable financing investigator tableau operational excellence management tools process optimization root causes performance based virtual event best practices dips business continuity collaboration standard operating procedure workflows operations massage empathy read financial institution design test purchase adding resilient BPM dashboard collaborative product engineering risk assessments scale business process management internal standards customer journey root cause analysis manager process plans b manage track
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German Speaking Customer Support - (Remote) in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opening for a German Speaking Customer Support Representative, with a remote work option based in picturesque Greece. This role is perfect for those who are enthusiastic about providing exceptional customer service to our German-speaking clients while enjoying the beauty and culture of Greece from the comfort of their own home.


Key Responsibilities

  • Offer outstanding customer support to German-speaking clients across various channels including phone, email, and live chat.
  • Respond to customer inquiries regarding products, services, and policies in an accurate and professional manner.
  • Efficiently resolve customer issues and complaints to ensure maximum satisfaction and loyalty.
  • Document all customer interactions thoroughly in our CRM system for continuous improvement.
  • Work collaboratively with other departments to address customer needs and enhance service quality.
  • Stay up-to-date with product knowledge and industry trends to provide informed assistance.

Requirements

Job Skills

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Dutch / Flemish Speaking Customer Support - (Remote) in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a position for a Dutch/Flemish Speaking Customer Support Representative, with the flexibility of working remotely from beautiful Greece. This exciting opportunity is perfect for individuals passionate about providing exceptional service while enjoying the Mediterranean lifestyle.


Key Responsibilities

  • Provide top-notch customer support to Dutch/Flemish-speaking clients via various channels, including phone, email, and chat.
  • Address inquiries related to products, services, and company policies promptly and professionally.
  • Resolve customer complaints and issues efficiently to ensure high levels of satisfaction.
  • Document all customer interactions accurately in our CRM system to enable continuous improvement.
  • Work collaboratively with other departments to deliver comprehensive solutions to customer needs.
  • Stay updated on product knowledge and industry trends to enhance the quality of customer support provided.

Requirements

Job Skills

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Danish Speaking Customer Support - (Remote) in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Danish Speaking Customer Support Representative, working remotely from the beautiful country of Greece. This role is ideal for individuals who are enthusiastic about delivering exceptional customer service while enjoying the beautiful Mediterranean lifestyle.


Key Responsibilities

  • Provide top-notch customer support to Danish-speaking clients through a variety of communication channels, including phone, email, and live chat.
  • Address inquiries concerning products, services, and company policies accurately and professionally.
  • Proactively resolve customer issues and complaints to ensure a high level of customer satisfaction.
  • Accurately document customer interactions and feedback in our CRM system for continuous improvement.
  • Collaborate with cross-functional teams to deliver comprehensive solutions tailored to customer needs.
  • Stay updated on company offerings and industry trends to enhance the quality of support.

Requirements

Job Skills

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Danish Speaking Customer Support - (Remote) in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Danish Speaking Customer Support Representative to join our team remotely from the beautiful country of Greece. This role is perfect for individuals who thrive on providing exceptional customer service and wish to enjoy the benefits of working in a scenic and culturally rich environment.


Key Responsibilities

  • Provide exceptional customer support to Danish-speaking clients via various channels, including phone, email, and chat.
  • Address customer inquiries regarding products, services, and company policies promptly and accurately.
  • Effectively resolve customer complaints and issues to enhance overall customer satisfaction.
  • Document customer interactions systematically in our CRM system for future reference and continuous improvement.
  • Collaborate with other departments to ensure comprehensive solutions are provided to customer needs.
  • Stay up-to-date with product knowledge and industry trends to offer informed support.

Requirements

Job Skills

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Hungarian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Hungarian Speaking Customer Service Agent to join our reputable team, with the chance to work in beautiful Bulgaria and receive paid relocation support. In this role, you will provide exceptional customer service to Hungarian-speaking clients, ensuring they have a positive experience with our products and services.


Responsibilities

  • Assist Hungarian-speaking customers via phone, email, and chat, addressing inquiries and providing detailed information about our offerings.
  • Offer personalized support, ensuring customer satisfaction through effective solutions to their inquiries and issues.
  • Document all customer interactions accurately in the CRM system to maintain effective communication and provide feedback.
  • Collaborate with team members to enhance service delivery and contribute to continuous improvement efforts.
  • Stay updated on product features and promotions to provide accurate and relevant information to customers.
  • Resolve customer complaints promptly and professionally, striving for high levels of satisfaction and loyalty.

Requirements

Job Skills

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CRO Expert

posted by: spj_bot


Company Introduction:

Apex is a growing agency focused on Conversion Rate Optimization (CRO), aimed at boosting client sales without increasing ad budgets. We work with top e-commerce brands to enhance their websites, using data and proven strategies to drive growth.

With a solid record of delivering results, we combine technical skills with a focus on improving user experience. As we expand, we offer opportunities to work with a talented team, solving challenges and applying advanced CRO methods.

If you’re looking to make a difference and help e-commerce businesses grow, alongside a team of driven professionals, consider joining the Apex team.

About the Role 

The Conversion Rate Optimization Expert is responsible for enhancing the performance of our clients’ websites by implementing data-driven strategies that maximize their conversion rates. 

This position plays a key role in analyzing user behavior, identifying optimization opportunities, and implementing changes to improve overall site performance. You will collaborate closely with copywriters, designers, web developers, and other team members.

Job Skills

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CRO Expert

posted by: spj_bot


Company Introduction:

Apex is a growing agency focused on Conversion Rate Optimization (CRO), aimed at boosting client sales without increasing ad budgets. We work with top e-commerce brands to enhance their websites, using data and proven strategies to drive growth.

With a solid record of delivering results, we combine technical skills with a focus on improving user experience. As we expand, we offer opportunities to work with a talented team, solving challenges and applying advanced CRO methods.

If you’re looking to make a difference and help e-commerce businesses grow, alongside a team of driven professionals, consider joining the Apex team.

About the Role 

The Conversion Rate Optimization Expert is responsible for enhancing the performance of our clients’ websites by implementing data-driven strategies that maximize their conversion rates. 

This position plays a key role in analyzing user behavior, identifying optimization opportunities, and implementing changes to improve overall site performance. You will collaborate closely with copywriters, designers, web developers, and other team members.

Job Skills

View the job post & apply

Business Development Executive

posted by: spj_bot

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

Position Overview:

As a Business Development Executive, you will drive new business opportunities by actively engaging with prospective new clients, cold leads, warm referrals and self-generation of new business leads. In your role, you will actively manage and grow your own pipeline of new business opportunities. You will nurture the client relationship from the initial prospecting stage to sales completion.

Duties & Responsibilities:

Job Skills

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