processes documentation

Data Analyst

posted by: spj_bot

Junior Data Analyst (Product Focus)

Location: London, New York City (Office)

Compensation: $175K - $225K + Tokens/Equity

We are seeking a motivated Junior Data Analyst who is eager to learn, grow, and make a significant impact in a fast-paced environment at the intersection of consumer technology and next-generation finance. In this role, you will play a crucial part in supporting data initiatives across our product, helping various teams make informed decisions through clear analysis, reporting, and insight generation.

You will work closely with senior data staff while gradually taking on more ownership as you develop your skills in a supportive, high-autonomy environment.

As a Junior Data Analyst, you will support critical data initiatives, translating raw data into actionable insights that directly influence product strategy and user experience. You will be instrumental in tracking key performance indicators (KPIs) and uncovering opportunities for growth and optimization.

Job Skills

session a b testing support life data warehouse event tracking equity target decision make security policy process improvement health benefits product adoption communication r data product visualizations track funnels data pipeline dashboards data drive decision make write sql processes documentation data manipulation hypothesis testing investigation analytical tableau key performance indicator bigquery visualization finance python product management product strategy collaborate development budget confidence interval managed securely best practices communication skills collaboration programming analytics tools e grafana investigate professional development cross functional teams translating data extraction data processes statistical analysis experimentation raw datum collaborative machine learning ETL tracking applicable data data visualizations statistical user experience e b tools curiosity core product
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Czech Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Government & Public Sector industry. This role is ideal for individuals who are dedicated to public service and possess a strong desire to help others. As a customer service representative, you will assist citizens with their inquiries, providing them with vital information and support in Czech.


Key Responsibilities

  • Respond to customer inquiries related to government services, programs, and policies via phone, email, and chat in Czech.
  • Provide accurate information and guidance to customers concerning public services and regulations.
  • Assist with application processes, documentation requirements, and service navigations.
  • Resolve issues and complaints efficiently while ensuring high levels of customer satisfaction.
  • Maintain detailed records of customer interactions and document outcomes in the CRM system.
  • Collaborate with internal departments to facilitate service delivery and improve public interactions.
  • Stay informed about changes in government regulations and public service offerings to provide relevant assistance.

Requirements

Job Skills

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