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Spanish Speaking Customer Service for E-commerce Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives for an E-commerce Company based in Greece. This role is ideal for individuals who are passionate about online shopping and committed to providing excellent customer support. In this position, you will assist customers in Spanish, helping them navigate their inquiries and ensuring a positive shopping experience.


Key Responsibilities

  • Manage customer inquiries related to e-commerce purchases, returns, shipping, and account issues via phone, email, and chat in Spanish.
  • Provide information on product availability, order status, and payment processes.
  • Assist customers with troubleshooting issues related to their online shopping experiences.
  • Resolve customer complaints effectively and ensure satisfaction with the service provided.
  • Document customer interactions accurately and manage follow-ups within our CRM system.
  • Collaborate with logistics and sales teams to enhance the overall customer experience.
  • Stay informed about the latest e-commerce trends and product offerings to provide relevant assistance to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Tobacco Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a leading Tobacco Company in Greece. This role is ideal for individuals who are passionate about providing excellent customer service while working in a dynamic industry. As a customer service representative, you will assist clients with their inquiries and concerns regarding tobacco products, ensuring a high standard of service in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to tobacco products, regulations, and promotions via phone, email, and live chat in Portuguese.
  • Provide clear and accurate information regarding product availability and features.
  • Assist customers with order placements, account management, and resolving issues effectively.
  • Document all customer interactions meticulously within our CRM system.
  • Collaborate with the sales and marketing teams to ensure a consistent customer experience.
  • Stay informed about industry trends and product developments to provide relevant assistance.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Tobacco Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company, based in Athens, Greece. If you are passionate about providing outstanding customer service and enjoy working in a dynamic environment, this position is for you! In this role, you will assist customers with their inquiries and concerns regarding tobacco products, all while communicating in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to tobacco products, brands, and services via phone, email, and live chat in Portuguese.
  • Provide accurate information on product availability, promotions, and company policies.
  • Assist customers with order management and resolve any issues connected to their purchases.
  • Document customer interactions thoroughly in the CRM system to ensure effective follow-up
  • Collaborate with internal teams to address service challenges and enhance customer satisfaction.
  • Stay updated on industry trends and product innovations to provide knowledgeable assistance.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Tobacco Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company based in Greece. This position is ideal for individuals who are dedicated to providing exceptional customer support while communicating in Portuguese. As a Customer Service Representative, you will assist customers with their inquiries, ensuring they receive the information they need in a professional and efficient manner.


Key Responsibilities

  • Manage customer inquiries related to tobacco products, brand information, and regulatory questions via phone, email, and chat in Portuguese.
  • Provide accurate information on product availability, promotions, and company policies.
  • Assist customers with order tracking, account management, and any service-related issues.
  • Resolve customer complaints promptly and professionally, ensuring a positive experience.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with internal teams to enhance service delivery and support company initiatives.
  • Stay updated on industry regulations, tobacco products, and market trends to provide relevant information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients. In this position, you will interact with customers in Slovak, assisting them with inquiries related to pharmaceutical products and services.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and live chat in Slovak.
  • Provide accurate information on product availability, usage, and health recommendations.
  • Assist customers with order processing, tracking, and returns.
  • Resolve customer complaints and issues promptly to ensure customer satisfaction.
  • Document all customer interactions accurately and maintain records in the CRM system.
  • Collaborate with healthcare professionals and internal teams to enhance service delivery.
  • Stay informed on industry regulations, product updates, and best practices to effectively support customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for cars and exceptional customer service skills. As a representative, you will assist customers with their automotive inquiries, ensuring they receive timely and accurate information while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Slovak.
  • Provide detailed information about vehicle specifications, warranty details, and product availability.
  • Assist customers with service appointments, order tracking, and complaint resolution.
  • Document all customer interactions accurately in the CRM system for follow-up and reporting.
  • Collaborate with technical and sales teams to address customer needs and enhance satisfaction.
  • Stay informed about industry trends, automotive products, and company offerings to better serve customers.

Requirements

Job Skills

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Czech Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Czech Nordic Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who are passionate about retail and customer interaction. As a member of our customer service team, you will assist customers with inquiries related to products, orders, and services in both Czech and Nordic languages, ensuring they have an exceptional shopping experience.


Key Responsibilities

  • Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Czech and Nordic languages.
  • Provide information on product availability, pricing, and promotional offers to customers.
  • Assist customers with order processing, returns, and exchanges effectively.
  • Resolve customer complaints and issues promptly, ensuring a positive customer experience.
  • Document customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Job Skills

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Czech Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Food & Beverage industry. If you are passionate about food and dedicated to providing excellent customer experiences, this role is ideal for you. You will assist customers by addressing their inquiries related to products, services, and orders while communicating effectively in Czech.


Key Responsibilities

  • Handle customer inquiries regarding food and beverage products, orders, and services via phone, email, and chat in Czech.
  • Provide detailed information about product availability, pricing, and promotions.
  • Assist customers with order processing, modifications, and cancellations.
  • Resolve customer complaints efficiently, ensuring a high level of satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with the logistics and operational teams to ensure timely fulfillment of orders.
  • Stay informed about industry trends and new product offerings to better serve customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an incredible opportunity for Polish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who are passionate about customer interaction and retail products. As part of our customer service team, you will assist customers in Polish, addressing their inquiries and ensuring a delightful shopping experience.


Key Responsibilities

  • Manage customer inquiries regarding retail products, order statuses, and services via phone, email, and live chat in Polish.
  • Provide information on product availability, pricing, promotions, and return policies.
  • Assist customers with the entire order process, including placement, changes, and cancellations.
  • Resolve customer complaints and issues professionally and promptly to ensure satisfaction.
  • Document customer interactions accurately in our CRM system for tracking and future reference.
  • Collaborate with other departments to improve customer experience and streamline processes.
  • Stay informed about product knowledge and retail updates to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and customer service. In this position, you will assist customers with their inquiries related to products, orders, and services, all while providing exceptional support in Polish.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, orders, and deliveries via phone, email, and chat in Polish.
  • Provide information on product availability, nutritional information, and promotions.
  • Assist customers with order processing, changes, and cancellations.
  • Resolve any customer complaints and issues in a timely and professional manner, ensuring satisfaction.
  • Document customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance customer experience and streamline operations.
  • Stay informed about industry trends and company offerings to provide customers with relevant information.

Requirements

Job Skills

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