Senior Compliance Officer

Location: Luxembourg

On-Site | Full-time

Compensation: €80K - €120K

Our client is a leading, regulated cryptocurrency exchange with a significant global presence across Asia, Europe, and the United States. As one of the first digital asset platforms to secure licenses to operate in multiple major jurisdictions simultaneously, the organization operates as a financial institution licensed by the Luxembourg Ministry of Finance and is regulated by the CSSF.

Our client is seeking an experienced and enthusiastic Senior Compliance Officer to join the team in Luxembourg City. This is a critical second-line-of-defense role that offers the opportunity to collaborate on unique projects and product launches within the rapidly evolving crypto landscape. The successful candidate will support the EU Head of Compliance in ensuring that adequate financial crime and consumer protection oversight mechanisms are in place, while performing rigorous compliance testing and monitoring.

Key Responsibilities

Next Job Abroad is currently hiring on behalf of our client for a Senior Training & Quality Assurance Specialist to join an international operations team with a finance company in Malta.

This is an excellent opportunity for an experienced Training Specialist, QA Analyst, Learning & Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments.

The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs.

Whether you are already based in Malta or considering a career move to one of Europe’s leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development.

The Role

As a Senior Training & QA Specialist, you will be responsible for ensuring that customer-facing teams consistently deliver high-quality service and meet operational standards.

You will design and deliver training programs, monitor quality performance across multiple channels, and provide structured coaching to help teams continuously improve their communication, compliance, and service delivery.

Next Job Abroad is currently hiring on behalf of our client for a Senior Training & Quality Assurance Specialist to join an international operations team with a finance company in Malta.

This is an excellent opportunity for an experienced Training Specialist, QA Analyst, Learning & Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments.

The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs.

Whether you are already based in Malta or considering a career move to one of Europe’s leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development.

The Role

As a Senior Training & QA Specialist, you will be responsible for ensuring that customer-facing teams consistently deliver high-quality service and meet operational standards.

You will design and deliver training programs, monitor quality performance across multiple channels, and provide structured coaching to help teams continuously improve their communication, compliance, and service delivery.

Mercier Consultancy MD is excited to announce an opportunity for a Croatian Speaking Talent Support Officer to join our diverse team in sunny Spain! This position is ideal for individuals who are enthusiastic about recruitment and want to work in a vibrant international setting. We offer a paid relocation package to help facilitate your move to this beautiful country.

Your Role:

• Assist the recruitment team by sourcing and engaging Croatian-speaking candidates for various roles.
• Conduct initial assessments to evaluate candidates’ qualifications and their fit for our clients’ needs.
• Work closely with hiring managers to gain an understanding of job specifications and team dynamics.
• Ensure positive and effective communication with candidates throughout their recruitment journey.
• Utilize a variety of recruitment tools and platforms to attract high-quality talent efficiently.
• Contribute to team discussions, providing insights and innovative ideas to improve recruitment strategies.
• Engage in continuous learning and professional development through training programs to enhance your recruitment skills.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Dutch Speaking Talent Support Officer to join our dynamic team in the beautiful country of Thailand! This role is perfect for those passionate about recruitment and looking to make a significant impact in a lively, multicultural environment. We offer a paid relocation package to make your transition to Thailand smooth and hassle-free.

Your Role:

• Assist in the recruitment process by sourcing and engaging with Dutch-speaking candidates from various sectors.
• Conduct initial screenings and assessments to evaluate candidates' qualifications and ensure a perfect fit for our clients' needs.
• Collaborate with recruiters and hiring managers to understand job specifications and organizational requirements thoroughly.
• Ensure clear and positive communication with candidates throughout the recruitment journey.
• Utilize various recruitment platforms and tools to effectively attract high-quality talent.
• Contribute to team discussions with innovative ideas and strategies to improve the talent acquisition process.
• Engage in continuous professional development via training programs to enhance your skills in recruitment.

Requirements

We are hiring on behalf of our client, a 5* luxury hotel in Limassol, a Reservations Agent.

The successful candidate will handle reservation requests from multiple channels (email, telephone, digital portals), aiming to maximize hotel revenue, enhance the pre-arrival guest experience, and ensure accuracy of information in the hotel PMS.

Responsibilities:

• Process all reservation requests, changes, and cancellations.
• Identify guest needs and determine the appropriate room type.
• Verify availability, explain policies, and accommodate special requests.
• Input and manage reservation data accurately in the system.
• Follow escalation procedures for guest concerns.
• Maintain professionalism, confidentiality, and compliance with company standards.
• Provide exceptional guest service and support colleagues as needed.

Requirements

Requirements:

• High school graduate or equivalent (degree in hotel management is a plus).
• 2+ years of experience in hotel reservations.
• Excellent English (Greek & Russian a plus).
• Strong communication skills and customer focus.
• Proficiency in MS Office and hotel reservation systems.

Benefits

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. As the Head of Medical Affairs, you will lead our efforts in shaping the medical strategy and direction for our product portfolio, ensuring that our initiatives align with our mission of advancing patient care through innovative solutions.

This position offers an exceptional opportunity to work at the intersection of science and business, leading a dedicated team while collaborating cross-functionally to achieve our goals.

Main Responsibilities

Medical & Scientific Leadership

Mercier Consultancy MD is pleased to offer a rewarding opportunity for a Norwegian Speaking Back Office Gaming Support Specialist in Sofia. This role is designed for detail-oriented individuals with a passion for customer care within the gaming industry. You will be key in providing exceptional support and ensuring that our Norwegian-speaking customers enjoy a seamless gaming experience.

Key Responsibilities

• Deliver back office support for inquiries from Norwegian-speaking customers, managing communications through various channels.
• Collaborate with different departments to resolve issues in a timely and effective manner.
• Accurately document customer interactions, internal processes, and any discrepancies that arise.
• Identify and propose enhancements to processes to improve customer satisfaction and operational efficiency.
• Keep abreast of gaming industry trends, products, and regulations to provide informed and knowledgeable support.
• Participate in ongoing training programs to enhance your skills and knowledge in the gaming field.

Requirements

Mercier Consultancy MD is thrilled to present a unique opportunity for a Czech Speaking professional looking to embark on a new adventure in beautiful Sofia, Bulgaria! This role includes fully paid relocation, allowing you to immerse yourself in a vibrant culture while utilizing your language skills to support our clients. As a key member of our team, you will deliver exceptional customer experiences to Czech-speaking clients in various capacities.

Key Responsibilities

• Assist Czech-speaking clients with their inquiries and provide knowledgeable advice regarding our services and offerings.
• Manage communications via phone, email, and chat, ensuring all client interactions are handled with professionalism and care.
• Support the team by processing orders and managing customer requests accurately and efficiently.
• Develop and maintain relationships with clients to foster loyalty and repeat business.
• Contribute to internal reporting by documenting customer interactions and outcomes.
• Participate in training programs to enhance your skills and knowledge of our products and services.

Requirements

DOF is expanding the team.

We are seeking an experienced and highly motivated Senior Purchaser to join the team in the Philippines. This is a permanent role and is required for an immediate start.

The DOF Group

We are a global team of skilled professionals who, combined with a fleet of state-of-the-art, purpose-built vessels, provide services to the Offshore Energy industry across the entire offshore life cycle. This is the formula for our success in delivering solutions to our customers.

About DOF

DOF is a specialist subsea service business that provides subsea construction, subsea engineering, inspection, repair and maintenance and survey services, which involve complex and challenging engineering in an international environment.

DOF owns a large fleet of modern subsea construction, intervention and survey vessels that enable it to offer differentiated positions with its clients and work in long term relationships, which enhance service delivery and reduce the overall risk.

The company’s core business is project management, engineering, vessel operations, survey, remote intervention and diving operations, primarily for the Offshore Energy, Marine Telecommunications and Renewables markets.