Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a prominent Consumer Protection Company, located in Greece. This role is perfect for individuals who are passionate about consumer rights and dedicated to providing outstanding support. As a representative, you will assist customers in German, addressing their inquiries and ensuring they receive the guidance they need to protect their interests.

Key Responsibilities

• Manage customer inquiries regarding consumer protection services, rights, and processes via phone, email, and chat in German.
• Provide accurate information on consumer laws, regulations, and available support services.
• Assist customers in filing complaints and understanding their rights and options.
• Resolve customer complaints effectively, ensuring high levels of satisfaction and trust.
• Document all customer interactions and inquiries in the CRM system for tracking and follow-up.
• Collaborate with internal teams to improve service delivery and address customer concerns.
• Stay informed about updates in consumer protection regulations and trends to provide relevant assistance.

Requirements

Senior Compliance Officer

Location: Luxembourg

On-Site | Full-time

Compensation: €80K - €120K

Our client is a leading, regulated cryptocurrency exchange with a significant global presence across Asia, Europe, and the United States. As one of the first digital asset platforms to secure licenses to operate in multiple major jurisdictions simultaneously, the organization operates as a financial institution licensed by the Luxembourg Ministry of Finance and is regulated by the CSSF.

Our client is seeking an experienced and enthusiastic Senior Compliance Officer to join the team in Luxembourg City. This is a critical second-line-of-defense role that offers the opportunity to collaborate on unique projects and product launches within the rapidly evolving crypto landscape. The successful candidate will support the EU Head of Compliance in ensuring that adequate financial crime and consumer protection oversight mechanisms are in place, while performing rigorous compliance testing and monitoring.

Key Responsibilities

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Litigation Specialist will take the lead on managing our small claims litigation files and support broader legal and compliance activities within Financeit’s Legal team. Reporting to the Chief Compliance Officer, this role may include preparing legal documents and correspondence, assisting with regulatory inquiries, and partnering with internal teams to provide timely, accurate support.

What you'll do:

Head of Risk - Stablecoin Infrastructure

Location: New York City (Hybrid)

compensation: Competitive salary

We are a technology company transforming how money moves. Our mission is to build the financial fabric of the future, underpinned by trusted, accessible stablecoins that are programmable, composable, and ubiquitous. We are building a full-service platform for issuing, managing, and integrating digital dollars, backed by world-class investors. Join our small, mission-driven team that applies the discipline of high-performance finance to a fast-moving, crypto-native startup.

We are seeking an experienced Head of Risk to build and lead the development, implementation, and oversight of our organization’s comprehensive risk function. This role is a subject matter expert position, requiring deep knowledge of financial services regulatory requirements and the unique risks inherent in digital assets. You will own the entire risk framework, ensuring continuous alignment with best practices for safety, soundness, and consumer protection.

Key Responsibilities:

Are you ready to take your legal expertise to the next level? We’re offering an exceptional opportunity for a Senior Product Legal Counsel who thrives on challenges, values innovation, and wants to make a real impact.

This role places you at the center of a fast-paced, ambitious team where you’ll safeguard, structure, and empower our diverse portfolio of products—from AI-driven customer support solutions and CRM systems for healthcare professionals in the UAE to internet media platforms and SaaS products. You will be the go-to legal partner for product and business teams, helping us scale responsibly while shaping the legal frameworks around innovation.

If you’re looking for more than just a typical legal role — if you want to influence the future of technology and privacy law while accelerating your career in a role that truly matters — apply today and help us build something extraordinary.

Together we will:

Are you ready to take your legal expertise to the next level? We’re offering an exceptional opportunity for a Senior Product Legal Counsel who thrives on challenges, values innovation, and wants to make a real impact.

This role places you at the center of a fast-paced, ambitious team where you’ll safeguard, structure, and empower our diverse portfolio of products—from AI-driven customer support solutions and CRM systems for healthcare professionals in the UAE to internet media platforms and SaaS products. You will be the go-to legal partner for product and business teams, helping us scale responsibly while shaping the legal frameworks around innovation.

If you’re looking for more than just a typical legal role — if you want to influence the future of technology and privacy law while accelerating your career in a role that truly matters — apply today and help us build something extraordinary.

Together we will: