Location: San Francisco, CA (On-site) or Bangalore, India

Employment Type: Full-time

About the Role

Our client is an innovative AI startup with $6.88 million in funding, dedicated to helping people land their dream jobs with tools like AI Interview Copilot and Mock Interviews. They are seeking a Founding Fullstack Engineer to build their next generation of consumer and business-facing products. This is a high-autonomy role for a strong builder who is comfortable writing scalable business logic on the backend and driving elegant frontend solutions, with a strong emphasis on leveraging AI, LLMs, and agent systems.

This role demands a high degree of independent technical decision-making and ownership across the entire product lifecycle.

What You'll Do

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives within the biotechnology industry. This role presents an incredible opportunity for individuals passionate about customer service and the life sciences sector. As a representative, you will engage with clients and partners, providing them with essential support and information regarding our biotechnology products and services, all while communicating in Lithuanian.

Key Responsibilities

• Manage customer inquiries related to biotechnology solutions and services through phone, email, and chat in Lithuanian.
• Educate clients about product features, applications, and compliance with industry standards.
• Assist in troubleshooting issues and work closely with technical teams to provide effective solutions.
• Document customer interactions accurately to ensure comprehensive follow-up and support.
• Collaborate with product development and sales teams to enhance customer satisfaction.
• Stay up-to-date on developments in the biotechnology field to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer a rewarding position for German Speaking Customer Service Representatives in the biotechnology industry. This role is ideal for individuals with a passion for science and a strong commitment to delivering outstanding customer support. In this position, you will assist clients in understanding and utilizing our biotechnology products and services, providing essential information and support in German.

Key Responsibilities

• Manage customer inquiries related to biotechnology products and services via phone, email, and chat in German.
• Provide clear explanations of product features, usage instructions, and compliance with industry regulations.
• Assist in troubleshooting technical issues and collaborate with scientific teams for solutions.
• Document all customer interactions accurately and maintain client records in the CRM system.
• Work closely with sales and product development teams to enhance customer experience and satisfaction.
• Stay up-to-date with industry trends and advancements to provide knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking B2B Sales Agent based in Athens, offering a competitive salary of 2000 Euro per month. This position is ideal for driven individuals with a passion for sales and a strong command of the German language. As a B2B Sales Agent, you will be responsible for building and maintaining relationships with business clients, helping them discover solutions that meet their needs.

Key Responsibilities

• Identify and engage potential B2B clients in the German-speaking market through various outreach strategies.
• Conduct presentations and demonstrate the value of our products and services to prospects.
• Manage the entire sales process, from lead generation to closing deals.
• Build and maintain long-term relationships with clients to ensure continued business success.
• Collaborate with marketing and product teams to align sales strategies with business objectives.
• Provide feedback from clients to inform product development and enhance service offerings.
• Meet and exceed sales targets and contribute to overall team performance.

Requirements

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. 

Mercier Consultancy MD is excited to present a fantastic opportunity for French Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about science and customer engagement. As a representative, you will provide essential support to clients and partners who are utilizing biotechnology products and services, ensuring communication is seamless and efficient in French.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and technical support via phone, email, and chat in French.
• Educate customers about product features, best practices, and compliance requirements.
• Assist in troubleshooting client issues and liaise with technical teams to find solutions.
• Accurately document customer interactions and follow up to ensure satisfaction.
• Collaborate with sales and product development teams to enhance customer experience.
• Stay updated on industry trends and advancements in biotechnology to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to create a position for Portuguese Speaking Customer Service Representatives in the biotechnology industry. This role presents an excellent opportunity for individuals who are passionate about biotechnology and committed to providing exceptional customer service. You will be essential in connecting clients with our innovative products and services, ensuring their inquiries and concerns are addressed effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and applications via phone, email, and chat in Portuguese.
• Provide clear and accurate information about product usage, benefits, and compliance with regulations.
• Assist clients in navigating issues and coordinating with technical teams for resolution.
• Document customer interactions and maintain accurate records in our system.
• Collaborate with sales and product development teams to enhance customer experience.
• Participate in training sessions to stay informed about the latest developments in biotechnology.

Requirements

Mercier Consultancy MD is excited to open applications for the role of Polish Speaking Customer Service Representatives in the biotechnology industry. This position offers a fantastic opportunity to join a progressive team committed to delivering high-quality customer support in the biotechnology sector. You will be responsible for assisting clients and partners in navigating our biotechnology products and services, ensuring they receive the necessary support in Polish.

Key Responsibilities

• Respond to customer inquiries related to biotechnology products, services, and application processes via phone, email, and chat in Polish.
• Provide accurate information and guidance to clients on product usage, compliance, and troubleshooting.
• Assist in resolving issues and collaborating with technical teams for effective solutions.
• Document customer interactions meticulously to ensure proper follow-up and service continuity.
• Work closely with sales and product development teams to enhance customer experience.
• Stay updated on the latest biotechnology advancements and regulatory changes to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for German Speaking Customer Service Representatives in the biotechnology industry. If you have a passion for customer service and a keen interest in biotechnology, this role is an ideal fit for you. As part of our team, you will provide vital support to clients and stakeholders, ensuring they receive comprehensive assistance in their inquiries using your fluency in German.

Key Responsibilities

• Handle customer inquiries related to biotechnology products and services via phone, email, and chat in German.
• Provide clear and accurate information on product features, applications, and compliance with industry standards.
• Assist customers with troubleshooting and coordinate with technical teams to resolve issues effectively.
• Maintain detailed records of customer interactions and ensure follow-up for customer satisfaction.
• Collaborate closely with sales and product development teams to enhance service delivery.
• Engage in ongoing training to keep up to date with developments in the biotechnology field.

Requirements

Applied AI Engineer

Location: NYC Employment Type: Full-time On-site: 5 days/week in-office

About the Role

Our client, an AI-first company backed by top-tier investors, is looking for an Applied AI Engineer to join their team. They are building a platform that applies AI to every step of bringing new therapies to market, ensuring patients get life-changing treatments as quickly and affordably as possible. This role is a high-impact opportunity to work on real-world production use cases of LLMs and other ML techniques to solve complex business problems.

This is a demanding role with a high level of autonomy. The client is looking for someone who can "act like an owner" and take end-to-end responsibility for projects, from initial definition and design through to launch and success.

What You'll Do