Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you are passionate about energy services and dedicated to providing outstanding customer support, this role is an excellent fit. You will assist customers in navigating their inquiries and understanding complex oil and gas services while communicating effectively in Norwegian.

Key Responsibilities

• Manage customer inquiries related to energy services, pricing, and technical support via phone, email, and live chat in Norwegian.
• Provide timely and accurate information about products, services, and industry regulations.
• Assist customers with account management, service changes, and billing inquiries.
• Resolve customer complaints efficiently, ensuring high satisfaction levels.
• Document customer interactions in the CRM system, maintaining accurate records for future reference.
• Collaborate with technical and operational teams to enhance service delivery.
• Stay informed about industry developments and service offerings to better assist customers.

Requirements

Are you passionate about fintech and mobility technology? We’re looking for a proactive, detail-oriented, and organized professional to join a fast-growing startup in the mobility-fintech space. This role is ideal for someone who thrives in dynamic environments, enjoys juggling multiple responsibilities, and can seamlessly support both operations and leadership.

Key Responsibilities

Office Administration

• Manage day-to-day office operations to ensure smooth workflows.
• Organize meetings, appointments, and corporate events.
• Maintain records, files, and documentation in a secure and organized manner.
• Support onboarding of new employees and coordinate HR-related activities.
• Monitor and ensure compliance with company policies and procedures.

Project Coordination

• Assist in planning, tracking, and monitoring projects from initiation to delivery.
• Prepare project timelines, schedules, and trackers to ensure deadlines are met.
• Facilitate communication between teams, stakeholders, and external partners.
• Organize project meetings, prepare agendas, capture minutes, and follow up on action items.
• Identify risks, bottlenecks, or delays and escalate issues promptly for resolution.

CEO Support

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the construction industry. If you have a passion for customer service and an interest in construction processes and products, this role is tailored for you. You will serve as a vital link between our clients and our services, facilitating smooth communication while providing outstanding support in Slovak.

Key Responsibilities

• Manage customer inquiries related to construction projects, materials, and services via phone, email, and chat in Slovak.
• Provide detailed information about product specifications, availability, and service timelines.
• Assist customers with order placements, modifications, and project updates.
• Resolve customer complaints and issues in an efficient and professional manner.
• Maintain accurate records of customer interactions and transactions within our CRM system.
• Coordinate with operational teams to ensure customer needs are met promptly.
• Stay informed about industry trends and company offerings to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is excited to present an outstanding opportunity for Dutch Speaking Customer Service Representatives for a prominent Swedish-based multinational corporation. This role is ideal for individuals who thrive in a dynamic international environment and are committed to providing exceptional service. You will be the first point of contact for customers, assisting them with inquiries and ensuring a seamless customer experience with the corporation's products and services.

Key Responsibilities

• Manage customer inquiries related to the corporation's products and services via phone, email, and live chat in Dutch.
• Provide clear and accurate information to customers regarding product features, availability, and troubleshooting.
• Assist customers with order processing, returns, and account management.
• Resolve customer issues and complaints promptly while ensuring a positive interaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with various internal teams to enhance the customer experience and address complex inquiries.
• Stay updated on product knowledge and company policies to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives in the Aviation industry. This role is designed for individuals who are passionate about aviation and dedicated to providing outstanding customer service. You will play a vital role in assisting customers with their inquiries, ensuring smooth travel experiences while communicating effectively in Swedish.

Key Responsibilities

• Manage customer inquiries regarding flight bookings, schedules, and services via phone, email, and live chat in Swedish.
• Provide information about ticket options, fare rules, and travel regulations.
• Assist customers with booking changes, cancellations, and special requests.
• Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with operational teams to provide real-time updates and information to customers.
• Stay informed about industry trends and service offerings to deliver accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who are passionate about providing outstanding customer experiences and have a love for retail. As a member of our customer service team, you will assist customers with their inquiries and help them navigate their shopping experiences, all while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Danish.
• Provide detailed information on product availability, pricing, and promotions to enhance customer satisfaction.
• Assist customers with order processing, returns, and exchanges promptly and efficiently.
• Resolve customer complaints and issues with a focus on delivering exceptional service.
• Document customer interactions accurately within our CRM system for future reference.
• Collaborate with other departments to ensure a seamless shopping experience for customers.
• Stay informed about product knowledge and retail trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the telecommunications industry. If you have a passion for technology and a commitment to providing excellent customer service, this role is perfect for you. As a customer service representative, you will assist clients with their inquiries and help ensure a positive experience, communicating effectively in Spanish.

Key Responsibilities

• Respond to customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Spanish.
• Assist customers with account management, including billing inquiries, service changes, and new installations.
• Provide accurate information regarding product features, current promotions, and service availability.
• Resolve customer complaints and technical issues promptly and professionally to enhance customer satisfaction.
• Document all customer interactions meticulously in the CRM system to ensure accurate records.
• Collaborate with internal departments to improve service delivery and customer engagement.
• Stay informed about the latest products, services, and industry trends to provide effective support and recommendations.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Spanish Speaking Customer Service Representatives in the Travel Agencies industry, based in the beautiful city of Athens. If you're passionate about travel and customer service and enjoy helping people plan their dream vacations, this role is perfect for you! You will support customers in Spanish, assisting them with inquiries related to travel bookings, itineraries, and general travel advice.

Key Responsibilities

• Respond to customer inquiries regarding travel packages, bookings, and travel regulations via phone, email, and live chat in Spanish.
• Provide detailed information on destinations, accommodations, and transportation options.
• Assist customers with booking processes, changes, and cancellations, ensuring a smooth experience.
• Resolve customer issues and complaints with professionalism and a positive approach.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with travel agents and partners to ensure quality service delivery and customer satisfaction.
• Stay informed about travel trends, promotions, and regulations to provide relevant guidance to customers.

Requirements

Job Purpose

The Digital Marketing Specialist will be responsible for planning, executing, and optimizing digital marketing campaigns across multiple channels. The role demands strong expertise in marketing tools, data-driven strategies, and the ability to deliver integrated campaigns that drive brand awareness, lead generation, and revenue growth.

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are looking for a reliable and efficient Back Office Secretary to strengthen our administrative support structure at the Group headquarters in Piraeus. This role will act as the primary point of contact for the company, managing schedules, communication, and administrative tasks with efficiency and discretion. The ideal candidate should have excellent problem-solving skills, strong communication abilities, and a proactive approach to daily operations.

Role Overview:

The Back Office Secretary will be responsible for managing central administrative and reception functions of the Group’s headquarters, providing timely communication, handling sensitive documentation, supporting executive needs, and ensuring professional experience for visitors and callers.