Dutch Speaking Customer Service for Automotive Company - Work In Sofia
posted by: spj_bot
Mercier Consultancy MD is delighted to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an Automotive Company based in Sofia. This position is perfect for individuals who have a passion for the automotive industry and are committed to providing exceptional service. As a customer service representative, you will assist Dutch-speaking customers with their inquiries related to automotive products and services while working in a vibrant city.
Key Responsibilities
- Handle customer inquiries regarding automotive products, services, and specifications via phone, email, and chat in Dutch.
- Provide accurate information on vehicle options, pricing, and available promotions.
- Assist customers with scheduling service appointments, follow-ups, and troubleshooting issues.
- Resolve customer complaints efficiently, striving to ensure complete satisfaction.
- Document all customer interactions accurately in the CRM system to maintain comprehensive records.
- Collaborate with internal teams to ensure seamless service delivery and customer support.
- Stay informed about the latest automotive products and trends to give informed advice to customers.
Requirements