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Dutch Speaking Customer Service Agent For Mercier Consultancy Lisbon - WFH

posted by: spj_bot

Mercier Consultancy MD is looking for a Dutch Speaking Customer Service Agent to join our team in Lisbon, working from home (WFH). In this role, you will be pivotal in providing exceptional support to our Dutch-speaking clients, ensuring that they receive a high level of service that reflects our commitment to excellence.


Responsibilities

  • Engage with Dutch-speaking customers through phone, email, and chat, addressing inquiries and providing solutions effectively.
  • Assist customers with product information, order placements, account inquiries, and general customer support.
  • Resolve customer complaints with professionalism and a focus on achieving customer satisfaction.
  • Document all interactions in our CRM system to track customer feedback and ensure quality service delivery.
  • Collaborate with internal teams to improve processes and enhance the overall customer experience.
  • Stay informed about our services, products, and company policies to provide accurate information to clients.

Requirements

Job Skills

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Spanish Speaking Customer Service With Relocation - Live & Work in Sunny Greece

posted by: spj_bot

🌞 Ready for a fresh start in a beautiful location? Mercier Consultancy MD is thrilled to offer an incredible opportunity for Spanish Speaking Customer Service Representatives to join our team while living and working in sunny Greece! Imagine enjoying the stunning beaches and vibrant culture of Greece while embarking on a fulfilling career. If you’re passionate about helping others and ready for a new adventure, we want to hear from you!


What You'll Do

  • Provide exceptional customer service by handling inquiries from Spanish-speaking customers through phone, email, and chat.
  • Assist customers with product information, order management, and troubleshooting in a friendly and professional manner.
  • Ensure a seamless customer experience by resolving issues efficiently and effectively.
  • Document customer interactions accurately in our CRM system, keeping track of inquiries and follow-ups.
  • Work collaboratively with our international team to enhance the overall customer experience.
  • Embrace the vibrant lifestyle of Greece while you work!

Requirements

Job Skills

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