Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the finance industry. This role is ideal for individuals who are passionate about finance and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients with their inquiries related to financial products and services, ensuring a seamless experience in Czech.

Key Responsibilities

• Manage customer inquiries regarding financial services, account management, and transaction details via phone, email, and chat in Czech.
• Guide customers through financial products, account features, and regulatory information.
• Assist customers with account setup, changes, and support with financial transactions.
• Resolve customer complaints and issues in a timely and effective manner to maintain high satisfaction levels.
• Document all customer interactions accurately within the CRM system for compliance and follow-up.
• Collaborate with other departments to enhance service delivery and address customer needs efficiently.
• Stay informed about financial regulations, market trends, and company offerings to provide accurate assistance.

Requirements

We are looking for an experienced Sales Director to lead our commercial strategy, accelerate growth, and strengthen partnerships. This role is central to driving revenue, building market presence, and ensuring exceptional performance across all sales functions.

You will lead a high-performing team, shape strategic direction, and collaborate across departments to deliver outstanding business results.

The Sales Director role exists to drive organizational growth and profitability by leading strategic account management, expanding partnerships, and ensuring exceptional commercial performance. Without this role, the business would face missed revenue opportunities, weaker market presence, underdeveloped partner relations, and reduced competitiveness in a rapidly evolving commercial landscape.

Mercier Consultancy MD is thrilled to announce a unique opportunity for a Spanish Speaking Customer Service Agent based in Greece, with fully paid relocation. This position is perfect for individuals who are passionate about customer service and looking to explore a vibrant new culture while supporting a leading company in the region. As a customer service representative, you will assist Spanish-speaking clients, ensuring they receive top-notch service and support.

Responsibilities

• Engage with Spanish-speaking customers through phone, email, and chat to address inquiries related to products and services.
• Provide detailed information about services, assist with order issues, and ensure overall customer satisfaction.
• Resolve customer complaints effectively and professionally, escalating issues as necessary.
• Document customer interactions accurately in the CRM system for quality assurance and follow-up.
• Collaborate with other team members to ensure an integrated approach to customer service and continuous improvement.
• Stay informed about product updates, promotions, and market trends that may impact customer experience.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Real Estate industry. This is an exciting role for individuals who are passionate about property and customer service. As a representative, you will assist clients with their inquiries related to real estate services, providing top-notch support in the Polish language.

Key Responsibilities

• Manage customer inquiries regarding real estate listings, property management, and buying/selling processes via phone, email, and chat in Polish.
• Provide detailed information on available properties, market trends, and real estate regulations.
• Assist customers with application processes, negotiate terms, and address any concerns.
• Resolve customer complaints efficiently while maintaining high levels of customer satisfaction.
• Document all interactions accurately within the CRM system for effective tracking and follow-up.
• Collaborate with real estate agents and other departments to improve service delivery.
• Stay informed about industry changes and company offerings to provide relevant advice to clients.

Requirements

Mercier Consultancy MD is excited to offer a rewarding opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who are passionate about real estate and dedicated to providing top-notch customer service. As a representative, you will assist clients with their inquiries regarding property listings, transactions, and services, all while communicating effectively in French.

Key Responsibilities

• Handle customer inquiries related to real estate listings, property values, and sale processes via phone, email, and chat in French.
• Provide detailed information about available properties, including pricing, features, and neighborhood insights.
• Assist clients with scheduling property viewings, submitting offers, and navigating the buying or renting process.
• Resolve any customer complaints or issues promptly and efficiently.
• Document all customer interactions accurately in our CRM system for record-keeping and follow-up.
• Collaborate with real estate agents and other team members to streamline customer interactions.
• Stay informed on market trends and property listings to provide accurate and helpful information to clients.

Requirements

Mercier Consultancy MD is seeking a motivated Danish Speaking Online Sales Expert to join our team in Athens, offering a competitive gross salary of 1600 Euro per month. This position is designed for sales-driven individuals who are fluent in Danish and have a passion for online sales. In this role, you will be responsible for engaging with potential clients, promoting our products, and driving revenue through online channels.

Key Responsibilities

• Conduct online sales efforts targeting Danish-speaking clients through various digital platforms.
• Build strong relationships with potential customers by understanding their needs and offering suitable solutions.
• Manage the complete sales cycle from lead generation to closing sales.
• Utilize data and analytics to enhance sales strategies and identify opportunities for growth.
• Collaborate with marketing teams to align promotional efforts with sales goals.
• Maintain accurate records of sales activities and customer interactions in our CRM system.
• Stay informed about market trends and competitor offerings to inform sales approaches.

Requirements

Who we are:

Centah Inc. is a scaling Software as a Service (SaaS) company that is part of Financeit. We have become the leading experts in providing innovative and configurable solutions to home improvement retailers, trades, construction and facility management departments. Our world-class development team has created configurable Work Order Management software that helps our clients to maximize their service levels and increase sales leads.

Together we created a place where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As the Director of Product, you will play a critical, executive-level role in shaping the future of our entire product organization and driving significant company growth and market leadership. This position requires a visionary leader with a passion for scalable technical solutions, deep empathy for both Users and Clients, and the ability to inspire and empower product teams along with the full organization. 

Join Mercier Consultancy MD for exceptional French Speaking Customer Service opportunities in the vibrant country of Bulgaria, with a fully paid relocation package! This role allows you to elevate your career while experiencing the cultural richness and beauty of Bulgaria.

Why Join Us?

At Mercier Consultancy MD, we believe in creating a supportive and engaging work environment that helps you thrive personally and professionally. As a member of our team, you will have a direct impact on customer satisfaction and service excellence.

Key Responsibilities

• Provide friendly and efficient assistance to French-speaking customers via phone, email, and chat, ensuring clarity and professionalism in all communications.
• Assist customers in understanding our products and services, providing detailed information and guidance.
• Quickly address and resolve customer issues or complaints to maintain high levels of satisfaction.
• Accurately document customer interactions and perform follow-ups to ensure continued satisfaction.
• Collaborate with various departments to enhance customer service quality and efficiency.
• Stay informed about our product offerings and relevant market trends to provide effective support.

Requirements

Position: Engagement Manager - Business Applications (regular travel required)

Department: Sales & Marketing

Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands.

What is your goal?

As an International Engagement Manager, you will drive new business development across Europe by leveraging customer insights, market trends, and the power of Microsoft Business Applications, including Dynamics 365, Power Platform, and related cloud services. You will help clients transform their operations through innovative solutions in Customer Engagement, Field Service, Finance, and Supply Chain.

Leading Microsoft Partner 

HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. 

HSO International 

At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. 

Mercier Consultancy MD is excited to invite applications for the position of Czech Speaking Solutions Consultant. This role is an excellent opportunity for individuals who possess a deep understanding of technology-driven solutions and exceptional client-facing skills. As a Solutions Consultant, you will work closely with our clients to assess their needs and devise strategies that enhance their business operations using our innovative solutions.

Key Responsibilities

• Collaborate with clients to identify their unique requirements and business goals.
• Design and present customized solutions that address client challenges and add value.
• Act as a trusted advisor by providing recommendations based on industry standards and best practices.
• Coordinate with internal teams to ensure successful implementation and support of solutions.
• Deliver engaging training sessions to empower clients in utilizing our products effectively.
• Stay current with market trends and our product offerings to provide exceptional service.

Requirements