Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for an esteemed Automotive Company based in Athens, Greece. This is a fantastic opportunity for individuals who are passionate about the automotive industry and enjoy helping customers. In this role, you will engage with clients in Dutch, assisting them with inquiries related to automotive products and services while ensuring a top-notch customer experience.

Key Responsibilities

• Provide exceptional customer support to clients via phone, email, and live chat in Dutch.
• Assist customers with inquiries regarding vehicle specifications, service options, and warranty information.
• Help customers navigate their accounts, process orders, and resolve issues efficiently.
• Document all customer interactions accurately in the CRM system for proper tracking and follow-up.
• Collaborate with technical staff to address customer concerns related to automotive services.
• Stay informed about product updates, promotions, and industry trends to enhance customer engagement.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity for a Nederlands Sprekende Inbound Sales Representative to join our team at Luminus. This fully remote position allows you to work from the stunning locale of Griekenland, offering flexibility while being part of a dynamic and supportive environment. If you are passionate about sales and customer service, we'd love to hear from you!

Key Responsibilities

• Manage inbound sales calls from Dutch-speaking customers, ensuring they receive the highest level of service.
• Assist customers with product inquiries and provide detailed information about services and offerings from Luminus.
• Effectively process orders and maintain accurate sales records in the system.
• Work closely with other departments to ensure customer satisfaction and resolve issues efficiently.
• Conduct follow-ups to ensure customer satisfaction and identify opportunities for upselling.
• Stay updated on product knowledge, promotions, and competitive market trends.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives in the Automotive Department, with paid relocation offered. This position is perfect for individuals who are passionate about the automotive industry and possess a customer-focused mindset. In this role, you will assist clients in Dutch, ensuring they receive high-quality service and support regarding automotive products and services.

Key Responsibilities

• Provide exceptional customer service to Dutch-speaking clients regarding automotive inquiries, product information, and service requests via phone, email, and chat.
• Assist customers with vehicle-related questions, including specifications, maintenance, and warranty information.
• Process orders, manage service appointments, and resolve customer complaints effectively.
• Document all interactions accurately in the CRM system for tracking and future reference.
• Collaborate with internal teams to enhance the customer experience and address issues promptly.
• Stay informed about automotive industry trends and company offerings to provide relevant assistance.

Requirements

The Role

As a Supply Chain Customer Care Representative at ALUMIL, you are located in the Dali Industrial Area, and you will be the primary point of contact for customers throughout the supply chain process. Your responsibility will be to ensure that our customers receive top-notch service by managing their inquiries, order processing, and providing updates on delivery schedules. You will play a critical role in maintaining customer satisfaction and loyalty while collaborating with various departments, including Sales, Logistics, and Warehousing.

Your ability to communicate effectively and resolve issues promptly will be key to ensuring a seamless experience for our clients.

Responsibilities

• Serve as the main contact for customer inquiries regarding orders and deliveries.
• Process orders in the ERP system and maintain accurate records.
• Train and support customers in logistics processes.
• Coordinate shipments by evaluating carrier options.
• Collaborate with customers to select eligible orders for loading onto trucks based on material sales.

Requirements

As an Order processor , you will be responsible for efficiently and accurately processing customer orders from receipt to fulfillment. Your primary objective will be to ensure that orders are processed in a timely manner, with a strong focus on accuracy and attention to detail. You will play a crucial role in ensuring customer satisfaction by coordinating order processing activities and maintaining effective communication with internal teams and external partners. 

Duties and Responsibilities: