German Speaking Client Support - Finance | Work In Greece - Paid Relocation
posted by: spj_bot
Join Mercier Consultancy MD as a German Speaking Client Support Representative in the finance sector, with the exciting opportunity to work in Greece, complete with paid relocation! In this vital role, you will assist German-speaking clients with their financial inquiries, providing them with the highest level of support and ensuring their needs are met. This position is perfect for those looking to enhance their career in a vibrant country while contributing to a dynamic team.
Key Responsibilities
- Provide top-notch support to German-speaking clients on financial inquiries via phone, email, and chat.
- Assist clients with account management, transaction processes, and product-related questions accurately and efficiently.
- Troubleshoot and resolve client issues promptly to ensure exceptional service delivery.
- Document all client interactions and maintain accurate records in our CRM system for tracking and improvement purposes.
- Collaborate with cross-functional teams to enhance client experiences and streamline service processes.
- Stay up-to-date with financial products, market trends, and regulatory changes to provide informed assistance.
Requirements