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German Client Care Consultant for a new online payment platform - Athens

posted by: spj_bot

Join Mercier Consultancy MD as a German Client Care Consultant for our innovative online payment platform, located in the vibrant city of Athens. In this role, you will be at the forefront of ensuring our German-speaking clients receive outstanding support and guidance as they engage with our cutting-edge payment solutions. We are seeking enthusiastic individuals who are eager to make a positive impact in the world of online payments.


Key Responsibilities

  • Deliver high-quality customer support to German-speaking clients via emails, phone calls, and live chats.
  • Facilitate client onboarding to ensure a smooth transition to our payment platform and address any initial queries.
  • Proactively identify issues and provide effective solutions to enhance the user experience.
  • Educate clients on the features and best practices of using the platform.
  • Maintain comprehensive records of client interactions and feedback for continuous improvement.
  • Work closely with internal teams to help develop and revise support materials tailored to our clients' needs.

Requirements

Job Skills

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Icelandic Solutions Specialist - Fully Paid Relocation to Bulgaria Included

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for an Icelandic Solutions Specialist, complete with fully paid relocation to Bulgaria! In this pivotal role, you will utilize your language skills and industry expertise to help clients navigate their challenges and implement innovative solutions tailored to their specific needs. As a key member of our team, you will play an essential role in driving client success.


Key Responsibilities

  • Engage with Icelandic-speaking clients to assess their needs and deliver tailored solutions.
  • Provide expert advice and recommendations to optimize client satisfaction and enhance business operations.
  • Conduct training sessions and workshops to educate clients on product features and best practices.
  • Collaborate with cross-functional teams to ensure efficient implementation and support of solutions.
  • Maintain up-to-date knowledge of industry trends and advancements to provide informed insights.
  • Document and track client interactions to monitor satisfaction and identify opportunities for improvement.

Requirements

Job Skills

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French Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a position for French Speaking Customer Service Representatives for a leading tech company based in Greece. This role is ideal for individuals who are passionate about technology and enjoy providing top-notch support to customers. In this position, you will leverage your French language skills to assist clients with their tech-related inquiries and ensure an exceptional customer experience.


Key Responsibilities

  • Respond to customer inquiries regarding tech products and services via phone, email, and chat in French.
  • Assist customers with troubleshooting technical issues and provide step-by-step guidance.
  • Educate clients on product features and updates, ensuring they maximize their technology investment.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with technical teams to resolve complex issues efficiently.
  • Stay informed about the latest trends in technology and product offerings to better serve customers.

Requirements

Job Skills

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Danish Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is perfect for individuals who are passionate about technology and enjoy providing exceptional customer support. You will assist Danish-speaking clients in resolving their inquiries related to tech services and products, ensuring a seamless customer experience.


Key Responsibilities

  • Respond to customer inquiries and provide support for tech products and services via phone, email, and chat in Danish.
  • Assist customers with troubleshooting issues, product features, and account management.
  • Educate clients on the use of products and provide information regarding updates and new offerings.
  • Document all customer interactions within the CRM system accurately.
  • Collaborate with technical support teams to resolve complex issues that require specialized knowledge.
  • Stay informed about industry trends and product developments to ensure you provide the best service possible.

Requirements

Job Skills

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German Client Care Consultant for a new online payment platform - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a German Client Care Consultant for a new online payment platform based in Athens. This is a unique opportunity to be part of a pioneering team that is dedicated to providing top-tier support to our German-speaking clients as they navigate our innovative payment solutions. If you're passionate about customer care and technology, we want you on our team!


Key Responsibilities

  • Provide exceptional support to German-speaking clients through multiple communication channels, including phone, email, and chat.
  • Assist clients with onboarding processes and ensure they understand the functionalities of the new online payment platform.
  • Identify and resolve client issues promptly while maintaining a high level of customer satisfaction.
  • Educate clients on best practices for using the payment platform to optimize their experience.
  • Document client interactions and provide feedback to improve service offerings and client experience.
  • Collaborate with internal teams to develop training materials and support resources for clients.

Requirements

Job Skills

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Dutch Speaking Outbound Sales Representative - Paid Relocation to Sofia

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Outbound Sales Representative and take advantage of our paid relocation to Sofia! This is a fantastic opportunity for proactive individuals with a passion for sales who want to grow their careers in a vibrant city. As an Outbound Sales Representative, you will engage with potential clients, promote our services, and work to convert leads into loyal customers.


Key Responsibilities

  • Initiate outbound contact with potential customers in the Dutch-speaking market to generate leads and drive sales.
  • Identify client needs and provide tailored solutions to meet their requirements effectively.
  • Close sales through compelling communication and persuasive sales techniques.
  • Maintain detailed records of all customer interactions and sales activities in our CRM system.
  • Collaborate with the sales and marketing teams to optimize outreach strategies and enhance client engagement.
  • Continuously improve product knowledge to effectively educate clients about our services.
  • Achieve and exceed individual sales targets while contributing to the overall success of the team.

Requirements

Job Skills

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Dutch Speaking Energy Advisor - Paid Relocation to Sofia

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Energy Advisor and take advantage of a fantastic opportunity to relocate to Sofia with paid relocation! In this role, you will be at the forefront of advising clients on efficient energy practices and sustainable solutions. You will utilize your expertise to guide Dutch-speaking customers in optimizing their energy consumption while contributing to a greener future.


Key Responsibilities

  • Engage with clients to assess their energy needs and offer personalized energy solutions.
  • Perform energy assessments to identify efficiency improvements and cost-saving opportunities.
  • Educate clients on various energy products and services through informative presentations.
  • Establish and nurture lasting relationships with clients to ensure satisfaction and retention.
  • Stay informed about industry trends and regulatory changes that impact energy consumption.
  • Work closely with cross-functional teams to implement energy efficiency programs.

Requirements

Job Skills

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Slovak Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and delivering excellent customer service. In this position, you will assist clients with their inquiries related to IT products and services, ensuring they receive knowledgeable and efficient support in Slovak.


Key Responsibilities

  • Provide exceptional customer service by handling inquiries related to IT solutions, software, and technical support via phone, email, and chat in Slovak.
  • Assist customers with troubleshooting, account management, and service inquiries.
  • Educate clients on product features, service options, and best practices in using IT products.
  • Resolve customer complaints and technical issues promptly to ensure satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to facilitate timely solutions for customer problems.
  • Stay informed on industry trends, advancements, and company offerings to assist customers effectively.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives within the biotechnology industry. This role presents an incredible opportunity for individuals passionate about customer service and the life sciences sector. As a representative, you will engage with clients and partners, providing them with essential support and information regarding our biotechnology products and services, all while communicating in Lithuanian.


Key Responsibilities

  • Manage customer inquiries related to biotechnology solutions and services through phone, email, and chat in Lithuanian.
  • Educate clients about product features, applications, and compliance with industry standards.
  • Assist in troubleshooting issues and work closely with technical teams to provide effective solutions.
  • Document customer interactions accurately to ensure comprehensive follow-up and support.
  • Collaborate with product development and sales teams to enhance customer satisfaction.
  • Stay up-to-date on developments in the biotechnology field to provide informed assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service For The First European Tech Bank Company

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives at the First European Tech Bank. This prestigious position is perfect for those who are passionate about technology and finance and who wish to contribute to the innovative banking experience of our clients. In this role, you will provide outstanding service and support to ensure our customers have the best banking experiences.


Key Responsibilities

  • Respond to customer inquiries regarding banking services, account management, and tech solutions via phone, email, and chat in Dutch.
  • Assist customers with account setup, transactions, and troubleshooting technical issues.
  • Educate clients about the bank's digital products and features.
  • Document customer interactions accurately and maintain comprehensive records.
  • Follow up on open inquiries to ensure timely resolutions and customer satisfaction.
  • Collaborate with banking and tech teams to enhance service delivery and respond to customer feedback.

Requirements

Job Skills

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