Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading Financial Services Company located in Greece. This role is perfect for individuals who desire to make a difference in the financial sector while providing exceptional service in Spanish. As a customer service representative, you will assist clients with various financial inquiries, ensuring they receive the highest level of support.

Key Responsibilities

• Respond to customer inquiries related to financial products and services via phone, email, and live chat in Spanish.
• Provide information on account management, investment options, and financial planning services.
• Assist clients with billing inquiries, transaction issues, and service modifications.
• Resolve customer complaints and provide effective solutions to ensure satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Work closely with other financial representatives and departments to deliver seamless customer support.
• Stay up-to-date on financial market trends and company offerings to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is excited to present exceptional Danish Speaking Customer Service positions located in the beautiful country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to advance your career while exploring the rich culture and scenic beauty of Greece.

Why Work With Us?

At Mercier Consultancy MD, we are dedicated to fostering a supportive and collaborative work environment. As part of our team, you will have a significant impact on customer satisfaction and be a key player in our mission to deliver outstanding service.

Key Responsibilities

• Provide effective customer support to Danish-speaking clients via phone, email, and chat, ensuring a high level of professionalism.
• Assist customers with inquiries regarding our products and services, offering clear and helpful information.
• Promptly address and resolve customer concerns and complaints, ensuring a positive experience.
• Document customer interactions accurately and conduct follow-ups to maintain satisfaction.
• Collaborate with team members and different departments to continuously enhance the quality of service.
• Stay informed about company offerings and market trends to provide knowledgeable customer support.

Requirements

About Us: Octopus by RTG is a key business unit within Robusta Technology Group, specializing in recruitment and outsourcing services. We empower organizations worldwide—including those in Europe, the GCC, Egypt, and beyond—by connecting them with top-tier tech talent. Our mission is to enable businesses to scale efficiently by matching them with the right professionals.

Job Overview: The Technical Recruitment Partner will play a crucial role in identifying and attracting top tech talent to meet the needs of our global client base. This role requires a deep understanding of various technology positions, recruitment best practices, and the ability to build strong relationships with both candidates and hiring managers. The ideal candidate will be a strategic thinker with a passion for finding and placing the best tech talent in the industry.

Key Responsibilities:

Who we are

With a multi-national workforce of about 5,600 personnel, DOF Group ASA is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, and engineering capacity to service both the offshore and subsea market. With over 40 years in the offshore business, the group has a strong position in terms of experience, innovation, product range, technology and capacity.

DOF's core businesses are vessel ownership, vessel management, project management, engineering, vessel operations, survey, remote intervention and diving operations primarily for the oil and gas sector. From PSV charter to Subsea engineering, DOF offers a full spectrum of top quality offshore services to facilitate an ever-growing and demanding industry. The Company's main operation centres and business units are located in Norway, the UK, the USA, Singapore, Brazil, Argentina, Canada, Angola, and Australia.

Our Values video

Overview of Role Requirements

DOF are seeking a professional with experience in Light Well Intervention and/or Plug and Abandonment who is motivated by working closely with clients and contributing directly to business growth.

Mercier Consultancy MD is thrilled to offer a unique opportunity for Polish Speaking Customer Service Representatives for our Real Estate Platform, with the exciting chance to work in Greece. This role is perfect for individuals who are passionate about the real estate industry and enjoy helping customers find their ideal properties. In this position, you will assist clients in Polish, guiding them through the features of our platform and addressing their inquiries.

Key Responsibilities

• Manage customer inquiries regarding property listings, viewings, and platform features via phone, email, and chat in Polish.
• Provide clients with detailed information about available properties, market trends, and processes.
• Assist customers in scheduling property viewings and optimizing their search experience on the platform.
• Resolve any questions or issues customers may have promptly and efficiently.
• Document customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with real estate agents and internal teams to ensure an optimal customer experience.
• Stay informed about the Greek real estate market and the functionalities of the platform to enhance customer service.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives within a Logistics & Courier Company, located in beautiful Greece. This role is perfect for individuals who are passionate about logistics and providing exceptional customer service. As a representative, you will communicate with clients in Italian, assisting them with various inquiries related to shipping and courier services.

Key Responsibilities

• Handle customer inquiries regarding shipping rates, delivery times, and service options via phone, email, and chat in Italian.
• Provide detailed information about logistics processes and assist customers in tracking their shipments.
• Manage the resolution of customer complaints and issues to ensure a high level of service satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with the logistics team to ensure timely and effective service delivery.
• Stay informed about the latest shipping regulations and market trends to assist customers accurately.
• Promote additional services and solutions to enhance customer experiences.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for German Speaking Customer Service Representatives for a leading Finance Company based in Greece. This role is perfect for individuals who are passionate about finance and are dedicated to providing outstanding support to clients. As a customer service representative, you will communicate with clients primarily in German, assisting them with their financial inquiries and ensuring a seamless customer experience.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and live chat in German.
• Provide clear and accurate information about financial services, investment options, and regulations.
• Assist customers with account setup, modifications, and transaction inquiries.
• Resolve customer complaints and issues promptly while adhering to company policies.
• Accurately document all interactions and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to ensure the highest level of service delivery and client satisfaction.
• Stay informed on financial market trends and updates to effectively address customer concerns.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an Energy Company. This remote position allows you to work from the beautiful landscapes of Greece while providing exceptional customer support. As part of our dedicated team, you will assist customers with their inquiries related to energy services, all while communicating effectively in Dutch.

Key Responsibilities

• Manage customer inquiries regarding energy services, billing, and account management via phone, email, and chat in Dutch.
• Provide clear and accurate information about energy plans, pricing, and service options.
• Assist customers with troubleshooting issues related to their energy services.
• Resolve customer complaints promptly and effectively to ensure satisfaction.
• Document all customer interactions in the CRM system to maintain accurate records.
• Collaborate with internal teams to enhance customer service processes and outcomes.
• Stay updated on energy market trends and company offerings to provide informed advice to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives at a leading Smart Home Technology Company. This is an exciting opportunity for individuals who are passionate about technology and dedicated to providing exceptional customer support in the rapidly evolving smart home sector. As a key member of our team, you will assist customers in German, helping them navigate their inquiries and ensuring they have the best possible experience with our smart home products.

Key Responsibilities

• Respond to customer inquiries regarding smart home technology products and services via phone, email, and live chat in German.
• Assist customers with product setup, troubleshooting, and technical support.
• Provide detailed information on product features, compatibility, and updates.
• Document all customer interactions accurately in our CRM system.
• Collaborate with technical teams to resolve complex issues and enhance customer satisfaction.
• Stay updated on market trends and advancements in smart home technology to offer informed support.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for our Investment Platform, open to candidates residing in Greece. This role is well-suited for individuals enthusiastic about finance and technology, eager to support customers navigating our investment services. You will play a critical role in ensuring a positive and informative experience for our clients in German.

Key Responsibilities

• Handle customer inquiries related to the investment platform, including account setup, investment options, and technical support via phone, email, and chat in German.
• Provide clear guidance on investment products, market trends, and platform functionality.
• Assist customers with troubleshooting issues related to their accounts and transactions.
• Document all customer interactions accurately in our CRM system for tracking and improvement purposes.
• Collaborate with the finance and technical teams to resolve complex customer queries effectively.
• Stay updated on investment products and market information to provide informed support to customers.

Requirements