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German Speaking Client Support - Finance | Work In Greece - Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD as a German Speaking Client Support Representative in the finance sector, with the exciting opportunity to work in Greece, complete with paid relocation! In this vital role, you will assist German-speaking clients with their financial inquiries, providing them with the highest level of support and ensuring their needs are met. This position is perfect for those looking to enhance their career in a vibrant country while contributing to a dynamic team.


Key Responsibilities

  • Provide top-notch support to German-speaking clients on financial inquiries via phone, email, and chat.
  • Assist clients with account management, transaction processes, and product-related questions accurately and efficiently.
  • Troubleshoot and resolve client issues promptly to ensure exceptional service delivery.
  • Document all client interactions and maintain accurate records in our CRM system for tracking and improvement purposes.
  • Collaborate with cross-functional teams to enhance client experiences and streamline service processes.
  • Stay up-to-date with financial products, market trends, and regulatory changes to provide informed assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Online Marketplace - Work in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an excellent opportunity for Italian Speaking Customer Service Representatives for an Online Marketplace, with the chance to work in sunny Greece. This role is perfect for individuals who are passionate about e-commerce and dedicated to providing exceptional customer support. As a representative, you will assist customers in Italian, helping them navigate the marketplace and addressing their inquiries.


Key Responsibilities

  • Handle customer inquiries regarding product listings, orders, returns, and account management via phone, email, and chat in Italian.
  • Provide detailed information about marketplace policies, transaction processes, and customer services.
  • Assist customers with troubleshooting issues related to their accounts and transactions.
  • Resolve customer complaints efficiently and ensure high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and customer experience.
  • Stay informed about marketplace trends and updates to provide relevant assistance.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Cryptocurrency Exchange in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Portuguese Speaking Customer Service Representatives for a Cryptocurrency Exchange based in Greece. This role is ideal for individuals who have a passion for the cryptocurrency market and are dedicated to delivering exceptional customer support. As a member of our customer service team, you will assist clients in navigating their inquiries related to cryptocurrency transactions and services, all while communicating effectively in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding cryptocurrency exchanges, wallets, and trading support via phone, email, and chat in Portuguese.
  • Provide guidance on account setup, transaction processes, and security measures.
  • Assist customers with troubleshooting and resolving issues related to their accounts or transactions.
  • Educate clients about cryptocurrency products and market trends to enhance their understanding.
  • Document all customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with technical teams to ensure seamless service delivery and address customer concerns.
  • Stay informed about the latest developments in the cryptocurrency industry to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading FinTech company based in Greece. This role is perfect for individuals who have a passion for finance technology and are dedicated to delivering exceptional customer service. As a customer service representative, you will assist clients in navigating their financial inquiries and services, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries regarding FinTech products and services via phone, email, and chat in Polish.
  • Provide detailed information on account management, transaction processes, and financial products.
  • Assist customers with resolving issues related to their accounts and transactions.
  • Educate clients on navigating the FinTech platforms and available financial solutions.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to resolve technical issues or service interruptions.
  • Stay informed about industry trends and the latest FinTech developments to offer accurate guidance.

Requirements

Job Skills

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German Speaking Customer Service Agent For Online Bank - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for a German Speaking Customer Service Agent to join the team of an innovative online bank, working remotely from Greece. This role is perfect for individuals who are committed to delivering outstanding customer support to German-speaking clients, ensuring they have a seamless banking experience.


Responsibilities

  • Provide assistance to German-speaking customers via phone, email, and chat, addressing inquiries related to banking products and services.
  • Guide customers through account management, transaction processes, and product features.
  • Resolve customer complaints and inquiries promptly while ensuring a high level of satisfaction.
  • Accurately document all customer interactions in the CRM system for reference and quality control.
  • Collaborate with other teams to escalate and resolve complex issues efficiently.
  • Stay up-to-date with banking regulations, products, and services to offer accurate information to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Portuguese Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who have a strong understanding of financial services and a passion for providing exceptional customer support. As a representative, you will assist clients in navigating financial products and services, all while communicating effectively in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding financial products, account management, and general banking services via phone, email, and chat in Portuguese.
  • Provide guidance on account openings, transaction processes, and financial service options.
  • Assist customers with account issues, complaints, or discrepancies, resolving them in a timely and effective manner.
  • Educate clients about financial services, policies, and best practices to enhance their experience.
  • Accurately document customer interactions and maintain records in the CRM system.
  • Collaborate with internal teams to ensure quality service delivery and improved customer experiences.
  • Stay informed about industry trends, product offerings, and regulatory changes to provide accurate support.

Requirements

Job Skills

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German Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an excellent opportunity for German Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals with a passion for financial services and a commitment to delivering exceptional customer support. As a representative, you will assist clients in navigating financial products and services while providing support in German.


Key Responsibilities

  • Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in German.
  • Provide guidance on investment options, account settings, and financial regulations.
  • Assist customers with transaction processes, account inquiries, and issue resolution.
  • Resolve complaints and issues in a timely and professional manner to ensure a high level of customer satisfaction.
  • Accurately document customer interactions and keep detailed records in the CRM system.
  • Collaborate with internal teams to enhance service delivery and improve customer experience.
  • Stay informed about financial products and industry updates to provide accurate information to customers.

Requirements

Job Skills

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French Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This position is ideal for individuals who are passionate about finance and dedicated to providing outstanding customer support. As a member of our customer service team, you will assist clients with their financial inquiries and help them navigate our services while communicating effectively in French.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in French.
  • Provide detailed information on account options, transaction processes, and financial regulations.
  • Assist customers with account setup, changes, and troubleshooting any issues.
  • Resolve customer complaints and concerns promptly, ensuring high levels of satisfaction.
  • Document all interactions accurately in our CRM system for proper tracking and follow-up.
  • Collaborate with internal teams to address complex inquiries and improve service quality.
  • Stay informed about financial products and market trends to provide the best assistance to customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for those who are passionate about real estate and eager to provide outstanding customer service. As a member of our team, you will assist clients in navigating property inquiries, managing listings, and addressing any concerns, all while communicating effectively in one of the Nordic languages.


Key Responsibilities

  • Handle customer inquiries regarding real estate properties, services, and market trends via phone, email, and live chat in a Nordic language.
  • Provide detailed information on property listings, including specifications, pricing, and availability.
  • Assist customers with scheduling viewings, submitting applications, and understanding transaction processes.
  • Resolve customer issues and concerns professionally and efficiently to ensure satisfaction.
  • Document customer interactions accurately and maintain concise records in our CRM system.
  • Collaborate with real estate agents and management teams to facilitate seamless service delivery.
  • Stay updated on market trends and changes in the real estate industry to better assist clients.

Requirements

Job Skills

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