Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an E-Commerce Platform, with the unique option to work in beautiful Greece. This role is designed for enthusiastic individuals who are passionate about online shopping and committed to delivering exceptional customer experiences. As a customer service representative, you will assist clients in navigating their inquiries related to e-commerce while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries related to e-commerce products, orders, returns, and services via phone, email, and chat in German.
• Provide detailed product information, troubleshoot issues, and assist with the checkout process.
• Resolve customer complaints and concerns swiftly, ensuring a seamless shopping experience.
• Accurately document all customer interactions and maintain comprehensive records in the CRM system.
• Collaborate with various teams to improve service quality and ensure timely resolutions to customer issues.
• Stay updated on current promotions, product offerings, and e-commerce trends to better assist customers.

Requirements

Mercier Consultancy MD is proud to announce an exciting opportunity for a German Speaking Customer Service Agent for Booking.com, based in beautiful Greece. In this role, you will be a key player in providing exceptional service to German-speaking customers as they navigate their travel experiences.

Responsibilities

• Assist German-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodations.
• Provide expert guidance and support to ensure customer satisfaction and a seamless experience.
• Handle customer complaints and resolve issues effectively and efficiently.
• Document customer interactions in the CRM system, maintaining accurate records for quality control.
• Collaborate with team members to enhance service delivery and customer engagement.
• Stay well-informed about current offers, travel information, and Booking.com services to provide accurate assistance.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences.

We are seeking an experienced Business Analyst & Team Lead with strong domain expertise in Life Sciences and Pharma, particularly in Market Access and Speciality Pharma. The ideal candidate will combine deep domain knowledge with strong analytics and leadership skills to deliver high-quality, client-facing solutions

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We're looking for a data evangelist with hands-on SQL experience and a solid understanding of data architecture. You will thrive on empowering others through reporting and analytics, whether building solutions or mapping business processes to data. You will excel at uncovering relationships in complex data environments and simplifying technical concepts for diverse audiences.

Overview

As a Materials Data Analyst, you will play a pivotal role within the Sustainability and Materials Analytics team. You will deliver actionable data and insights to help optimize the Materials Supply Chain by matching supply with demand more efficiently and effectively.

Responsibilities

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Union Maritime Global Graduate Trainee Programme 2026

Company overview 

Union Maritime is a leading provider of smart shipping solutions, delivering end-to-end operational and technical expertise at scale.

As we continue to expand our global presence and strengthen our commercial operations across key markets, we are investing in the next generation of maritime leaders through the Union Maritime Global Graduate Programme.

This is an exceptional opportunity for 6 graduates in Lagos, Nigeria and 3-4 graduates in Singapore to join a pioneering cohort at Union Maritime.

Over two years and through four rotational placements, you will gain hands-on experience across business, operational, and technical streams, working directly with our global teams to develop a deep understanding of how our business operates end-to-end. 

Through this immersive experience, you will tailor your career journey while building the breadth of knowledge and leadership capability that sets you apart.

Each rotation is designed to challenge, inspire, and prepare you to take on meaningful roles across our growing international business. 

This programme represents a unique pathway for ambitious graduates to gain cross-functional exposure, global insight, and the foundation to become our future leaders. 

Programme overview 

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for a leading Telecom Company in Greece. This position is perfect for individuals who are passionate about telecommunications and dedicated to delivering exceptional customer service. You will assist clients with their telecom needs and inquiries, providing support in French.

Key Responsibilities

• Address customer inquiries related to telecommunications services, billing, and account management via phone, email, and live chat in French.
• Provide accurate information about available plans, promotions, and device functionalities.
• Assist customers in troubleshooting technical issues and resolving service-related concerns.
• Document customer interactions thoroughly in the CRM system for tracking and follow-up.
• Work collaboratively with technical and sales teams to improve service delivery.
• Stay updated on the latest telecom trends and company offerings to provide informed support to customers.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives for a Premium Appliance Company based in Greece. This role is perfect for individuals who are passionate about high-quality home appliances and are dedicated to providing exceptional customer service. As a member of our customer service team, you will assist clients in navigating their inquiries and ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries regarding premium appliances, services, and support via phone, email, and live chat in French.
• Provide detailed information about product features, warranties, and service options.
• Assist customers with product selection, order processing, and tracking shipments.
• Resolve any client issues, complaints, or technical questions swiftly and efficiently.
• Document all customer interactions accurately in the CRM system for follow-up and tracking.
• Collaborate with technical support and sales teams to ensure comprehensive service delivery.
• Stay informed about the latest product developments and trends in the premium appliance market.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Content Moderators who are fluent in French to work in beautiful Greece! This role comes with a fully paid relocation package, making your transition smooth and effortless as you embrace a new adventure in a stunning location. As a Content Moderator, you will be responsible for evaluating user-generated content, ensuring it adheres to community guidelines and helps foster a safe and engaging online environment.

Key Responsibilities

• Moderate and review user-generated content in French to ensure compliance with community standards and guidelines.
• Assess and categorize content accurately according to established policies.
• Identify, report, and manage inappropriate content or user behavior as necessary.
• Provide insights into content trends and user engagement to inform moderation strategies.
• Collaborate with team members to continually improve moderation processes and practices.
• Stay informed on current events and developments that could impact moderation efforts.

Requirements