Dutch Speaking Inbound advisory call & administration tasks Agent In Greece
posted by: spj_bot
Join Mercier Consultancy MD as a Dutch Speaking Inbound Advisory Call & Administration Tasks Agent in the stunning country of Greece! This role invites dynamic individuals with exceptional Dutch language skills to engage with customers, delivering top-tier advisory services while adeptly managing a range of administrative responsibilities. As part of our team, you will contribute to a remarkable customer journey by being their trusted advisor.
Key Responsibilities
- Manage incoming advisory calls from Dutch-speaking clients, providing insightful and accurate information regarding our offerings.
- Support customers throughout their queries and ensure all interactions are logged effectively within our CRM system.
- Handle pertinent administrative tasks tied to customer accounts, maintaining high standards of quality and accuracy.
- Coordinate with the sales and customer service teams to provide a unified approach to client engagement and support.
- Create and maintain reports summarizing customer interactions and feedback to drive improvements.
- Stay updated on product knowledge and industry developments to offer relevant and professional advice.
Requirements