product developments

French Speaking Customer Service for Premium Appliance Company in Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives for a Premium Appliance Company based in Greece. This role is perfect for individuals who are passionate about high-quality home appliances and are dedicated to providing exceptional customer service. As a member of our customer service team, you will assist clients in navigating their inquiries and ensuring a seamless experience in French.


Key Responsibilities

  • Manage customer inquiries regarding premium appliances, services, and support via phone, email, and live chat in French.
  • Provide detailed information about product features, warranties, and service options.
  • Assist customers with product selection, order processing, and tracking shipments.
  • Resolve any client issues, complaints, or technical questions swiftly and efficiently.
  • Document all customer interactions accurately in the CRM system for follow-up and tracking.
  • Collaborate with technical support and sales teams to ensure comprehensive service delivery.
  • Stay informed about the latest product developments and trends in the premium appliance market.

Requirements

Job Skills

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Italian Speaking Customer Service for Cybersecurity Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is proud to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This role is perfect for individuals who are passionate about technology and customer service. You will be responsible for assisting clients in navigating their cybersecurity needs while providing exceptional support in Italian.


Key Responsibilities

  • Manage customer inquiries regarding cybersecurity products, services, and solutions via phone, email, and chat in Italian.
  • Provide detailed information regarding product features, pricing, and usage.
  • Assist customers with troubleshooting issues and guide them through the resolution process.
  • Resolve complaints and technical questions thoroughly and promptly to ensure customer satisfaction.
  • Document all interactions accurately in the CRM system for effective tracking and follow-up.
  • Collaborate with technical teams to provide accurate customer support and meet client needs.
  • Stay updated on the latest cybersecurity trends and product developments to better assist clients.

Requirements

Job Skills

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German Speaking Customer Service for SaaS Company - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading SaaS (Software as a Service) company located in Athens. This role is perfect for individuals who have a passion for technology and customer service. As a representative, you will assist clients with their software inquiries and provide support in German, ensuring they have a seamless experience with our SaaS products.


Key Responsibilities

  • Respond to customer inquiries regarding the SaaS platform, including features, billing, and technical support via phone, email, and live chat in German.
  • Provide guidance on software usage and troubleshoot customer issues to achieve high satisfaction levels.
  • Document all interactions with clients in the CRM system for accurate tracking and follow-up.
  • Collaborate with development and technical support teams to resolve complex customer issues.
  • Keep updated on product developments and enhancements to offer informed assistance to customers.
  • Educate customers on best practices and usage tips to maximize their experience with the software.

Requirements

Job Skills

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German Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives to join a prominent FinTech company based in Greece. This role is perfect for individuals who have a strong interest in financial technology and are dedicated to providing exceptional customer support. You will assist customers in navigating our innovative financial products and services, ensuring a seamless experience in German.


Key Responsibilities

  • Respond to customer inquiries related to FinTech solutions, account management, and service features through phone, email, and live chat in German.
  • Educate customers on financial services, application processes, and compliance requirements.
  • Assist customers with technical support and troubleshooting issues related to our platforms.
  • Document customer interactions accurately in our CRM system and follow up on outstanding queries.
  • Collaborate with technical and financial teams to ensure timely resolution of queries and complaints.
  • Stay up-to-date with FinTech trends and product developments to provide informed guidance to clients.

Requirements

Job Skills

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German Speaking Technical Support Agent - Work In Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a German Speaking Technical Support Agent, offering fully paid relocation to Greece. This is a fantastic opportunity for individuals who are passionate about technology and customer service. As a Technical Support Agent, you will be instrumental in assisting our German-speaking clients by providing them with exceptional technical support and solutions related to our products.


Key Responsibilities

  • Deliver outstanding technical support to German-speaking customers via phone, email, and chat.
  • Diagnose and troubleshoot technical issues related to our products efficiently.
  • Guide customers through solutions with clear, step-by-step instructions.
  • Document all customer interactions and resolutions accurately in our support database.
  • Collaborate with internal teams to escalate complex technical problems when necessary.
  • Maintain up-to-date knowledge of product developments and policies to provide the best customer support.

Requirements

Job Skills

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Danish Customer Service Agent, biggest search engine - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Danish Customer Service Agent with one of the largest search engines in the world, based in Athens. In this pivotal role, you will be the first point of contact for Danish-speaking users, providing exceptional customer support and helping them utilize the powerful features of the search engine effectively.


Responsibilities

  • Assist Danish-speaking customers via phone, email, and chat, addressing inquiries regarding the search engine’s tools and services.
  • Guide users in troubleshooting issues they may encounter while using the platform, ensuring a smooth and user-friendly experience.
  • Resolve complaints and enhance customer satisfaction by providing timely and effective solutions.
  • Document customer interactions accurately in the CRM system for quality assurance and performance tracking.
  • Collaborate with cross-functional teams to improve service delivery and customer experience.
  • Stay updated on product developments and industry trends to offer informed assistance to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent In Sofia - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for a Dutch Speaking Customer Service Agent to join a leading team in Sofia. This position comes with a fully paid relocation package, making it a perfect opportunity for those looking to embark on a new adventure in Bulgaria while delivering high-quality service to Dutch-speaking customers.


Responsibilities

  • Provide exceptional support to Dutch-speaking customers via phone, email, and chat, addressing inquiries and offering solutions.
  • Assist with product information, order management, and account-related questions to enhance the customer experience.
  • Troubleshoot issues and resolve complaints with a focus on customer satisfaction.
  • Document customer interactions accurately in the CRM system for follow-up and quality assurance.
  • Collaborate with other departments to ensure comprehensive customer support and service improvements.
  • Stay updated on product developments and promotions to provide accurate information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Tobacco Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a leading Tobacco Company in Greece. This role is ideal for individuals who are passionate about providing excellent customer service while working in a dynamic industry. As a customer service representative, you will assist clients with their inquiries and concerns regarding tobacco products, ensuring a high standard of service in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to tobacco products, regulations, and promotions via phone, email, and live chat in Portuguese.
  • Provide clear and accurate information regarding product availability and features.
  • Assist customers with order placements, account management, and resolving issues effectively.
  • Document all customer interactions meticulously within our CRM system.
  • Collaborate with the sales and marketing teams to ensure a consistent customer experience.
  • Stay informed about industry trends and product developments to provide relevant assistance.

Requirements

Job Skills

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Danish Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is perfect for individuals who are passionate about technology and enjoy providing exceptional customer support. You will assist Danish-speaking clients in resolving their inquiries related to tech services and products, ensuring a seamless customer experience.


Key Responsibilities

  • Respond to customer inquiries and provide support for tech products and services via phone, email, and chat in Danish.
  • Assist customers with troubleshooting issues, product features, and account management.
  • Educate clients on the use of products and provide information regarding updates and new offerings.
  • Document all customer interactions within the CRM system accurately.
  • Collaborate with technical support teams to resolve complex issues that require specialized knowledge.
  • Stay informed about industry trends and product developments to ensure you provide the best service possible.

Requirements

Job Skills

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Italian Speaking Customer Service for Imaging Technology Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a vacancy for Italian Speaking Customer Service Representatives for an Imaging Technology Company located in Greece. This position is perfect for individuals passionate about technology and dedicated to delivering excellent customer support. In this role, you will engage with clients in Italian, assisting them with inquiries related to imaging products and ensuring they receive outstanding service.


Key Responsibilities

  • Handle customer inquiries related to imaging technology products and services via phone, email, and live chat in Italian.
  • Provide detailed information about product specifications, usage, and troubleshooting.
  • Assist customers with order placement, modifications, and technical issues.
  • Resolve customer complaints effectively and courteously to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical support and operational teams to address customer needs swiftly.
  • Stay updated on industry trends and product developments to enhance the customer experience.

Requirements

Job Skills

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