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Associate Director/ Director - Client Partner (Banking)

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Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, has recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate to work on unstructured business problems that can be solved using data and excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you.

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Portuguese Speaking Customer Service for FinTech Company - Work In Greece

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Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading FinTech company, with the enchanting option to work in Greece. This role is perfect for individuals who are passionate about financial technology and providing exceptional customer support. In this position, you will assist customers with their inquiries, help navigate financial services, and ensure a seamless experience for clients.


Key Responsibilities

  • Respond to customer inquiries related to FinTech products and services via phone, email, and live chat in Portuguese.
  • Assist clients with account setup, transactions, and troubleshooting issues efficiently.
  • Provide support and information on various financial solutions, helping customers make informed decisions.
  • Document all interactions accurately in the CRM system to track customer engagement.
  • Collaborate with internal teams, including technical support and sales, to enhance the customer experience.
  • Stay updated on industry trends and product offerings to provide effective assistance.

Requirements

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Head of Sales - BFSI

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Job Title: Head of Sales – Banking, Financial Services & Insurance (BFSI), Africa

Location: Johannesburg, South Africa

Function: Sales & Business Development

Reports To: Regional Managing Director – Africa / Global Head of Sales

Employment Type: Full-Time | Exempt | Executive

Company Overview

InfyStrat is a global information technology and strategic consulting firm delivering innovative digital transformation solutions across industries. With deep expertise in cloud, data & analytics, cybersecurity, core modernization, and AI-driven platforms, InfyStrat partners with enterprises and financial institutions to accelerate growth, enhance customer experience, and drive competitive advantage.

 

Role Summary

The Head of Sales – BFSI for Africa will own the development and execution of the sales strategy for the BFSI sector across the African region. This executive leader will drive revenue growth, build strategic customer relationships, and lead a high-performing sales team focused on large enterprise accounts, digital transformation initiatives, and new logo acquisition. The role demands strong industry knowledge, an established network within African banking and insurance sectors, consultative selling acumen, and a track record of closing complex, multi-year deals.

 

Job Skills

pricing strategy leadership customer experience data security act refine target advisory brand consultative selling sales product leadership value based value proposition regional managing logos cross cultural cybersecurity based pricing management negotiations pricing landscape transformation market trend customer requirements net promoter score team leadership brand positioning solution selling negotiation cross functional collaboration high performance banks managing regional work environments cloud migration information technology forecasting closing finance revenue growth logo payment providers accountability customer relationships financial acumen banking operationalize analytics digital transformation stakeholder management account planning performance metric case economic innovative business case upsell financial institution consulting sale planning accounts large accounts financial service targets asset managers pre sales think leadership communication persuasion scale e c MBA CRM business development track
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Spanish Speaking Customer Service for Financial Services Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading Financial Services Company located in Greece. This role is perfect for individuals who desire to make a difference in the financial sector while providing exceptional service in Spanish. As a customer service representative, you will assist clients with various financial inquiries, ensuring they receive the highest level of support.


Key Responsibilities

  • Respond to customer inquiries related to financial products and services via phone, email, and live chat in Spanish.
  • Provide information on account management, investment options, and financial planning services.
  • Assist clients with billing inquiries, transaction issues, and service modifications.
  • Resolve customer complaints and provide effective solutions to ensure satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Work closely with other financial representatives and departments to deliver seamless customer support.
  • Stay up-to-date on financial market trends and company offerings to provide informed assistance to clients.

Requirements

Job Skills

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Institutional Compliance Onboarding Analyst

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Job Title: Institutional Compliance Onboarding Analyst

Location: Remote (Must be based in EST timezone) | New York Hybrid Strongly Preferred Compensation: Competitive Salary + Equity + Benefits

The Opportunity

They are seeking a motivated and detail-oriented Institutional Compliance Onboarding Analyst to support the daily execution of their customer due diligence (CDD) and onboarding workflows. As the gateway to their financial ecosystem, this role is essential for ensuring that all institutional participants meet rigorous AML, KYC, and regulatory standards.

The ideal candidate is a self-starter who thrives in fast-paced environments and possesses the analytical rigor required to navigate complex corporate structures within the digital asset and fintech space.

Job Skills

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AML Transaction Monitoring Specialist

posted by: spj_bot

Job Title: Senior AML Transaction Monitoring Specialist

Location: Remote (Must be based in EST timezone) | New York Hybrid Preferred

Compensation: $150,000 – $165,000 + Benefits

The Opportunity

They are seeking a highly experienced and detail-oriented Senior AML Transaction Monitoring Specialist to join their growing compliance team. As the financial landscape shifts toward blockchain-based networks and digital assets, this role is critical in ensuring their ecosystem remains secure and compliant.

The successful candidate will lead the transaction monitoring program, identifying suspicious activity across both fiat and digital asset flows. This position requires a sophisticated understanding of financial crime investigations, blockchain forensics, and the regulatory landscape governing fintech and stablecoin environments.

Key Responsibilities

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Greek Speaking Customer Service Agent For Financial Department - Athens

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opportunity for a Greek Speaking Customer Service Agent to join the financial department in Athens. In this role, you will provide exceptional customer service support to Greek-speaking clients, addressing their inquiries related to financial products and services while ensuring a seamless customer experience.


Responsibilities

  • Assist Greek-speaking customers via phone, email, and chat with inquiries about financial services and products.
  • Provide accurate information regarding account management, transactions, and general banking services.
  • Handle customer complaints and resolve issues efficiently, ensuring customer satisfaction.
  • Document customer interactions accurately in our CRM system for quality control and record-keeping.
  • Collaborate with team members to improve service delivery and enhance customer experience.
  • Keep up-to-date with financial products, services, and industry regulations to provide informed support.

Requirements

Job Skills

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French Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for French Speaking Customer Service Representatives for a leading FinTech company based in Greece. This role is perfect for individuals with a passion for finance and technology, who are dedicated to delivering exceptional customer support. In this position, you will assist clients in navigating their inquiries related to financial services and products, providing support in French.


Key Responsibilities

  • Handle customer inquiries regarding FinTech products, applications, and services via phone, email, and chat in French.
  • Provide clear and accurate information on product features, pricing, and account management.
  • Assist customers with technical issues related to online banking and financial transactions.
  • Resolve customer complaints and inquiries swiftly to ensure high satisfaction levels.
  • Maintain comprehensive records of customer interactions in the CRM system.
  • Collaborate with internal teams, including technical support and product development, to enhance service quality.
  • Stay informed about industry trends and the company’s offerings to best serve customers.

Requirements

Job Skills

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Principal Business Analyst - Core Banking

posted by: spj_bot

Summary:

We are a fast-growing PropTech company in Saudi Arabia, revolutionizing how real estate is financed, bought, and managed. We are looking for a Principal Business Analyst to lead the transformation of our core transaction systems.

You will act as the bridge between our business stakeholders and technical teams, applying the rigor of Core Banking systems (Lending, Escrow, Payments) to the dynamic world of Real Estate Technology.

Key Responsibilities:

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Senior Rust/C++ Engineer (Backend)

posted by: spj_bot

Senior Backend Engineer (Rust/C++ – DeFi & Fintech)

Location: Fully Remote - EU timezone Type: Full-Time

Compensation: Competetive

We are hiring on behalf of our client who is looking for a Senior Backend Engineer to lead the architecture and development of the core systems powering a next-generation decentralized exchange (DEX) and network. This is a high-impact role where you will go beyond writing code—you will design resilient, secure, and low-latency systems capable of processing high-frequency trading data in real time.

They are a dynamic, fully remote team with an ambitious roadmap and a relentless drive to redefine the future of finance. The ideal candidate thrives at the intersection of DeFi, Systems Engineering, and High-Performance Computing. If you have a deep commitment to code quality and a passion for building mission-critical infrastructure, we want to hear from you.

Key Responsibilities:

Job Skills

layers professional system architecture testing strategies cloud platforms GCP persistence high availability high frequency trading uptime technological roadmap dashboards high performance finance docker programming rabbitmq real time financial service resilient e software testing c++ high performance computing equity security policy disaster recovery scalable system engineering lock attack pattern thread safety kubernetes web service socket programming messaging queues devops cloud native infrastructure writing systems powering track indexing leadership high throughput reliability data structures modern software hardened performance team low latency disaster recovery plan distributed team managed securely blockchain linux kernel postgresql operate data management code review ddos computer science backend event driven rust redis long term high order high frequency epoll scalability failover infrastructure containerization scale applicable data trading systems real time datum relational database building systems
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