Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, has recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate to work on unstructured business problems that can be solved using data and excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you.

Responsibilities

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for somebody who has experience on assessing, designing, and enabling an integrated Insight Orchestration ecosystem that unifies Competitive Intelligence (CI), Market Research (MR), and Digital data to drive actionable Commercial and Medical insights. The objective is to establish a scalable platform that connects data, analytics, and business workflows to support brand strategy, field effectiveness, patient journey optimization, and evidence-based medical engagement

RESPONSIBILITIES:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We seek someone with a good blend of business consulting skills and a data analytics background to add to our team.

Responsibilities:

• Apply advanced Data Science and MLOps techniques to solve key business problems.
• Collaborate with client stakeholders to translate business needs into high-level analytical solution designs.
• Present insights and solutions to business leaders, demonstrating impact and value.
• Manage analytics projects and coordinate with global client and Tiger teams.
• Lead requirement discussions, and oversee planning, development, and documentation of DS/AI solutions.
• Build and maintain strong client relationships to support account growth.
• Partner with technical teams to select appropriate analytical methods and generate actionable insights.
• Communicate results to senior leadership and support the operationalization of analytics solutions.

Requirements

We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role focuses on farming (nurturing and growing existing accounts) while also prospecting for and closing new business, converting prospects into new clients.

Account Management - Farming

• Relationship Ownership: Serve as primary point of contact for assigned client accounts, becoming their trusted technology advisor
• Account Growth: Identify and develop expansion opportunities within existing accounts (additional projects, new departments, enhanced services)
• Client Success: Conduct regular check-ins, business reviews, and strategic planning sessions with current clients
• Issue Resolution: Monitor client satisfaction and proactively address any concerns or challenges
• Collaboration: Partner with delivery teams to ensure project success and identify future technology needs
• Contract Management: Manage renewals and negotiate expanded scopes of work
• Referral Generation: Leverage satisfied clients for referrals and introductions to new prospects
• Account Analytics: Track and report on account health metrics and growth opportunities

Tiger Analytics is the largest AI and advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring depth in the industry and deep expertise in Data Science, Data Engineering, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. We also have a presence in Europe, Singapore and LATAM markets.

We are the fastest-growing and largest pure-play provider in the space. We are also the only bootstrapped firm in this space looking to go IPO in the next 3 to 5 years. If you are passionate about being associated with a company like ours and joining our mission to be the best AI firm in the world, providing certainty to our clients in their businesses, we would like to speak with you.

Responsibilities

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate about working on unstructured business problems that can be solved using data and are excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you.

We are looking for a technical Client Partner for our Pharma & Life Sciences practice. An ideal person would have experience in business solutioning within the Pharma & Life Sciences space, encompassing not just DE, BI, or GenAI, but also one who can apply solutions from both a technical and business perspective. We see a proactive professional who is more interested in engaging in meaningful conversations with clients, resulting in increased business opportunities. You will have a dual responsibility of managing and growing existing accounts, as well as generating new leads/business in the Pharma & Life Sciences space. If you're passionate about technology and bringing it in to benefit clients, we would like to speak with you.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, has recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate about working on unstructured business problems that can be solved using data and excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you.

Responsibilities

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Digital Success Account Manager in the United States.

This is an exciting opportunity for a motivated early-career professional to join a high-impact Customer Success & Retention team. As a Digital Success Account Manager, you’ll manage a large and diverse portfolio of lower-spend clients across multiple market segments—from very small businesses to enterprise organizations. Your mission will be to enhance product adoption, reduce churn, and drive customer growth through a mix of digital engagement, strategic communication, and data-driven insights. You’ll play a key role in scaling customer success efforts in a digital-first environment, working cross-functionally with sales, product, and marketing teams.

Accountabilities: