Mercier Consultancy MD is excited to announce an amazing opportunity for Danish Speaking Customer Service Representatives for Dyson, one of the leading brands in household appliances, with the chance to work in the stunning environment of Greece. This position is ideal for individuals who are passionate about providing exceptional customer support and who wish to represent a globally recognized company. As a representative, you will assist customers in Danish, addressing their inquiries and enhancing their experience with Dyson products.

Key Responsibilities

• Manage customer inquiries regarding Dyson products, warranties, and service assistance via phone, email, and chat in Danish.
• Provide detailed information about product features, troubleshooting tips, and usage guidance.
• Assist customers with order tracking, returns, and product replacements as necessary.
• Resolve customer complaints efficiently, ensuring high levels of satisfaction and retention.
• Document all customer interactions and feedback in the CRM system for accurate record-keeping and follow-up.
• Collaborate with other departments to enhance service delivery and address product-related issues.
• Stay informed about new product launches and improvements to provide relevant assistance to customers.

Requirements

Location: On-Site — Santa Ana, California
Department: Product Operations
Salary Range: $70,000 - $80,000 + 10% Performance Bonus

Company Overview

eJam is a consumer products brand incubator operating across direct-to-consumer e-commerce, Amazon and third-party marketplaces, and retail distribution. We move fast, stay lean, and build products consumers love. Every role here matters — and this one keeps the product engine running.

Position Summary

The Product Development Coordinator is the operational hub of our product pipeline. You will manage the flow of information, track project status, coordinate across internal teams and external partners, and ensure nothing falls through the cracks.

This is not an ideation or strategy role. This is a coordination and execution role for someone who thrives on organization, follow-through, and keeping multiple projects moving simultaneously.

You will maintain our project tracking systems, prepare materials for weekly product meetings, track RFQ processes with vendors, and serve as the central point of communication between sourcing, design, and external resources.

Reports to: CEO

Works closely with: Operations, Sourcing, Creative, External Partners

Core Responsibilities

Pipeline & Project Management

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, has recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate to work on unstructured business problems that can be solved using data and excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you.

Responsibilities

Mercier Consultancy MD is pleased to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Tobacco Company in Greece. This role is perfect for individuals who are passionate about customer engagement and are looking to work in a dynamic industry. As a customer service representative, you will assist clients in Portuguese, addressing inquiries and providing support related to tobacco products and services.

Key Responsibilities

• Handle customer inquiries regarding tobacco products, brand information, and services via phone, email, and live chat in Portuguese.
• Provide detailed information about product offerings, promotions, and health regulations.
• Assist customers with order placements, modifications, and inquiries regarding shipments and returns.
• Resolve customer issues and complaints in a timely and professional manner.
• Document customer interactions accurately in our CRM system for tracking and follow-up purposes.
• Collaborate with internal teams to enhance customer experience and ensure compliance with company policies.
• Stay informed about tobacco industry trends, products, and regulations to better assist customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Polish Speaking Customer Service Representatives for a prominent Tobacco Company in Greece. This position is perfect for individuals who have a passion for customer service and are interested in the tobacco industry. In this role, you will assist customers in Polish, providing support and guidance on products, inquiries, and services while ensuring a high standard of service.

Key Responsibilities

• Handle customer inquiries related to tobacco products, services, and brand information via phone, email, and live chat in Polish.
• Provide accurate information about product specifications, pricing, and availability.
• Assist customers with order placement, account management, and resolving complaints efficiently.
• Maintain detailed records of customer interactions and update the CRM system appropriately.
• Collaborate with marketing and sales teams to align product promotions and customer feedback.
• Stay informed about the latest industry regulations and product offerings to provide informed assistance to clients.

Requirements

Location: On-Site — Santa Ana, California
Department: Product Operations
Salary Range: $70,000 - $80,000 + 10% Performance Bonus

Company Overview

eJam is a consumer products brand incubator operating across direct-to-consumer e-commerce, Amazon and third-party marketplaces, and retail distribution. We move fast, stay lean, and build products consumers love. Every role here matters — and this one keeps the product engine running.

Position Summary

The Product Development Coordinator is the operational hub of our product pipeline. You will manage the flow of information, track project status, coordinate across internal teams and external partners, and ensure nothing falls through the cracks.

This is not an ideation or strategy role. This is a coordination and execution role for someone who thrives on organization, follow-through, and keeping multiple projects moving simultaneously.

You will maintain our project tracking systems, prepare materials for weekly product meetings, track RFQ processes with vendors, and serve as the central point of communication between sourcing, design, and external resources.

Reports to: CEO

Works closely with: Operations, Sourcing, Creative, External Partners

Core Responsibilities

Pipeline & Project Management

Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company based in Greece. This position is ideal for individuals who are dedicated to providing exceptional customer support while communicating in Portuguese. As a Customer Service Representative, you will assist customers with their inquiries, ensuring they receive the information they need in a professional and efficient manner.

Key Responsibilities

• Manage customer inquiries related to tobacco products, brand information, and regulatory questions via phone, email, and chat in Portuguese.
• Provide accurate information on product availability, promotions, and company policies.
• Assist customers with order tracking, account management, and any service-related issues.
• Resolve customer complaints promptly and professionally, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with internal teams to enhance service delivery and support company initiatives.
• Stay updated on industry regulations, tobacco products, and market trends to provide relevant information to customers.

Requirements

Do you have a knack for marketing operations and a passion for e-commerce?

We are seeking a detail-oriented Ecommerce Admin & Operations Specialist to join the team in Warsaw. In this role, you will be responsible for overseeing various operational aspects of our e-commerce platform, ensuring that our processes run smoothly and efficiently. You will work closely with multiple departments to optimize the systems and enhance the overall experience.

Your Key Activities Will Include:

• Managing daily operations of our e-commerce platform, including inventory management;
• Perform portfolio and pricing management, and related tasks;
• Ensure marketing and ecommerce systems set-up, maintenance, troubleshooting (e.g. in Shopify);
• Test, integrate, audit ecommerce and other marketing tools in line with company strategy and goals;
• Ensure data maintenance in Excel, CSV and other data management tools;
• Analyze marketing operational performance and identify areas for improvement;
• Collaborate with the marketing team.

What You Need:

METRO is one of the top employers in the country with over 11.000 employees. Operates one of the largest retail networks, My market & My market Local, with over 280 outlets and is also the leading company in wholesale consumer goods with 50 METRO Cash & Carry stores countrywide.

We are looking for a Junior Omnichannel Marketing Specialist

As a Junior Omnichannel Marketing Specialist, you will play a key role in designing, planning, and executing B2B and B2C online activations and communication campaigns aimed at converting shoppers into loyal buyers through our e-shop. You will collaborate closely with cross-functional teams and external partners to ensure timely and impactful campaign delivery, aligned with our on-air schedule.

What you will focus on

Do you have a knack for marketing operations and a passion for e-commerce?

We are seeking a detail-oriented Ecommerce Admin & Operations Specialist to join the team in Warsaw. In this role, you will be responsible for overseeing various operational aspects of our e-commerce platform, ensuring that our processes run smoothly and efficiently. You will work closely with multiple departments to optimize the systems and enhance the overall experience.

Your Key Activities Will Include:

• Managing daily operations of our e-commerce platform, including inventory management;
• Perform portfolio and pricing management, and related tasks;
• Ensure marketing and ecommerce systems set-up, maintenance, troubleshooting (e.g. in Shopify);
• Test, integrate, audit ecommerce and other marketing tools in line with company strategy and goals;
• Ensure data maintenance in Excel, CSV and other data management tools;
• Analyze marketing operational performance and identify areas for improvement;
• Collaborate with the marketing team.

What You Need: