Join Mercier Consultancy MD for exceptional French Speaking Customer Service opportunities in the vibrant country of Bulgaria, with a fully paid relocation package! This role allows you to elevate your career while experiencing the cultural richness and beauty of Bulgaria.

Why Join Us?

At Mercier Consultancy MD, we believe in creating a supportive and engaging work environment that helps you thrive personally and professionally. As a member of our team, you will have a direct impact on customer satisfaction and service excellence.

Key Responsibilities

• Provide friendly and efficient assistance to French-speaking customers via phone, email, and chat, ensuring clarity and professionalism in all communications.
• Assist customers in understanding our products and services, providing detailed information and guidance.
• Quickly address and resolve customer issues or complaints to maintain high levels of satisfaction.
• Accurately document customer interactions and perform follow-ups to ensure continued satisfaction.
• Collaborate with various departments to enhance customer service quality and efficiency.
• Stay informed about our product offerings and relevant market trends to provide effective support.

Requirements

Who we are:

Octopus by RTG is enabling a key partner organization to build their digital hub in Egypt looking for the right pioneers to work on exciting AI Projects.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Requirements

What you will be doing:

Work with cross-functional teams to ensure quality throughout the software development lifecycle

Design and execute test cases

Design and maintain E2E automated tests

Verify that the implemented software meets the business requirements

Suggest functionality improvements based on usability standards

Review requirements documents in terms of consistency, completeness, and correctness.

Azumo builds and operates production AI systems for companies ranging from seed-stage startups to Meta, delivered through small, embedded teams working inside each client's environment. We are hiring a Head of Delivery to lead our IT Delivery team — the people carrying the Deployment Strategist role on every engagement — and to ensure the successful, continuous delivery of complex software and AI-driven initiatives across every active client at once. The role is fully remote across Latin America.

This is a hands-on, results-oriented seat, not an oversight one. Azumo delivers through Deployment Strategists and Forward Deployed Engineers working without a handoff between them, and Head of Delivery is accountable for that system holding under real pressure: guiding the team, removing impediments, and owning delivery through the full project lifecycle, engagement after engagement.

Where this role sits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

Location: UK (workshop & offshore support as required)
Reports to: Subsea & Survey Manager

Role Overview
Interocean is looking for a Survey Engineer / Workshop Manager to join our team permanently. The role will focus on supporting survey operations through effective equipment setup, testing, mobilisation support, and workshop management. The successful candidate will also be responsible for developing and maintaining procedures, checklists, and a sensor tracking system to ensure readiness and reliability of all survey equipment.

Responsibilities

• Manage workshop activities, ensuring equipment readiness and maintenance.
• Oversee mobilisation and demobilisation of survey equipment, including setup and troubleshooting.
• Develop and maintain equipment tracking and management systems.
• Liaise with suppliers and manufacturers for equipment specifications, wire diagrams, and spares.
• Establish standard mobilisation checklists and procedures for each sensor type.
• Provide remote and field-based troubleshooting support to offshore teams.
• Work closely with the Subsea & Survey Manager to ensure best practice across the survey department.

Requirements

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• Remote position, United States
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm

About DSI

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

About Us:

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data.

For over a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About the role:

You would be involved in developing our recently released SaaS offering - Zyte API, which provides a single ML-powered API to power all web data extraction use cases.. Zyte API  is a distributed application written in Java, C++, Python and Nodejs components communicating via HTTP, web sockets and Apache Kafka, and orchestrated using Kubernetes.

Roles & Responsibilities:

Mercier Consultancy MD is seeking a motivated Czech Speaking Fitbit Products Support Specialist to join our dynamic team. In this role, you will work remotely and provide top-notch support to our Czech-speaking customers who use Fitbit products. Your expertise and dedication will ensure that our clients receive the best possible assistance as they navigate their health and fitness journeys with our technology.

Key Responsibilities

• Provide outstanding customer support to Czech-speaking clients via phone, email, and chat concerning Fitbit products.
• Assist customers in product setup, troubleshooting, and answering questions about product features.
• Deliver comprehensive guidance on health tracking, syncing devices, and app functionalities.
• Accurately document customer interactions and resolutions in the CRM system.
• Work closely with the technical support team for issues that require further investigation.
• Keep up to date with the latest developments in Fitbit products and health tracking to enhance customer support.

Requirements

Mercier Consultancy MD is on the lookout for a meticulous Czech Speaking Digital Trust and Safety Analyst to join our dedicated team. This role is critical for ensuring that our online platforms remain safe and trustworthy for users. As a Digital Trust and Safety Analyst, you will be responsible for monitoring, analyzing, and responding to potential safety and security issues related to our digital services.

Key Responsibilities

• Monitor user-generated content and interactions on our platforms to identify potential risks and violations of community guidelines.
• Conduct thorough investigations into reported incidents, analyzing data to determine the appropriate actions necessary.
• Collaborate with technical and security teams to develop and implement policies and procedures that enhance digital safety.
• Develop reports and insights based on findings to inform stakeholders and improve overall platform safety.
• Stay updated on emerging threats and digital safety trends to proactively address potential vulnerabilities.
• Engage with users and stakeholders to educate them about best practices in digital safety and security.

Requirements