DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• Remote position, United States
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm

About DSI

Full Stack Engineer

Location: New York (Office)

Onsite | Full-time

Compensation: Competitive

Our client is a high-performance technology development firm responsible for building and operating the foundational infrastructure behind the world’s most active digital asset launchpads. The systems managed by this organization are defined by ultra-low latency, high throughput, and constant high-concurrency load. This is a mission-critical environment where technical precision is paramount, and the impact of every deployment is immediate.

The organization is seeking an exceptional Full Stack Engineer to join an elite team of builders. This role offers the opportunity to work on production systems operating at massive scale, providing hands-on responsibility and a rapid feedback loop. The team is composed of high-caliber engineers who value clarity of thought, code quality, and execution speed. This position is ideal for an early-career engineer who is intellectually rigorous, possesses high agency, and is eager to solve ambiguous, technically challenging problems from first principles.

Key Responsibilities

Staff Backend Engineer

Location: London or New York City

Onsite | Full-time

Compensation: competitive

Our client is a high-performance technology development firm responsible for building and operating the infrastructure behind the world’s largest and most active digital asset launchpads. Processing approximately $1B in daily volume, the platform operates at the bleeding edge of crypto scale, requiring systems designed for ultra-low latency, high throughput, and constant high-concurrency load.

The organization is seeking a Lead Backend Engineer to own the most complex technical challenges across the system. This is a high-stakes, high-impact role within an intense, in-person environment. The team is composed of high-agency builders who value speed, immediate impact, and rigorous engineering judgment. This position is ideal for an engineer who thrives under pressure and is motivated by the opportunity to solve ambiguous, cross-cutting problems that others cannot.

Key Responsibilities

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• This is an in-office position that will report to our Richardson, Texas
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm
• On call one weekend per month

About DSI

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Contact Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Contact Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• This is an in-office position that will report to our Richardson, Texas
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm
• On call one weekend per month

About DSI

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• Remote position, United States
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm

About DSI