managing systems

Model Based Systems Engineer (Hybrid)

posted by: spj_bot

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

This position involves providing Model Based Systems Engineer (MBSE) analysis support to the Naval Sea Systems Command (NAVSEA) PMS 408 - Naval Expeditionary Missions (EXM) Program Office. The role includes ongoing analytical support, and program management, as well as administrative support for various program objectives. Key responsibilities include delivering comprehensive analysis, aiding in the management of acquisition and logistics projects, and collaborating closely with team members to ensure effective program execution and management.

Responsibilities:

Job Skills

professional traceability architecture framework business administration collaborating project management requirement analysis small business support services communication system model technical reviews work environment performance specifications teamwork STD best practices standard operating procedure based systems systems families read enterprise architecture e light traffic manage diagrams demonstrated skills system analysis reach simulation block diagram performance system plan organizational skill modeling language local area system engineering behavior modeling problem solve systems engineer expert system requirement traceability field service template compatible test plans interface control document providing model defense system systems modeler dodaf government executing certified service leadership disabled adapt uml qualifications skills logistics team management life insurance groovy disabilities e business subsystem managing systems program management system modeling language analysis support computer terminal integrated database management research and development mechanical engineering IBM security clearance operate systems engineering microsoft 365 management systems system systems computer science model objects analytical schedule reference models consulting model base system engineering electrical subsystems
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Call Center Manager

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • Remote position, United States
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm

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Job Skills

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Vendor Performance Manager (Contact Center Operations)

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

professional leadership customer experience microsoft office validation performance manager customer service process improvement compliance training service level agreement regulatory requirement sales ul plan related operations patience manage vendor retail sale sale management collaboratively dashboards installing internal sales manager contact supervise logistics translate manager key performance indicator problem solve vendor management center operations service level finance life insurance reliable communication skills operations managing systems friendly call center mobility broadband outsourcing quality assurance service quality operational efficiency tracking write communication positive attitude e budget plans audits support colleague manager operations proprietary software execute track
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Contact Center Manager

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Contact Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Contact Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

View the job post & apply
Login/Signup

Call Center Manager

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • Remote position, United States
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm

About DSI

Job Skills

View the job post & apply
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