Location: Remote - Remote in France

Remote | Full-time

Compensation: $50K - $65K

We are hiring on behalf of our client, a high-growth, innovative financial technology organization is seeking a highly analytical and execution-driven Strategy & Operations Manager to serve as a core engine room of the business. Operating alongside the founding team and product leadership, the successful candidate will play a pivotal role in driving, evolving, and executing the enterprise’s long-term strategic vision. This position demands exceptional speed, operational efficiency, and an uncompromising eye for detail to ensure success across the entire product ecosystem.

The ideal candidate is a self-guided professional driven to resolve complex, ambiguous challenges that define and disrupt industry standards. This role represents an opportunity to contribute directly to a novel paradigm within the FinTech sector, collaborating with exceptional minds to build scalable, institutional-grade operations from the ground up.

Key Responsibilities

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

Our team is continuously growing alongside our expanding client base, so we are looking for a SOC Incident Response Specialist who is eager to apply their technical expertise, develop in the field of security, and work with real incidents and modern tools.

Sounds exciting? There’s more to come 💛

What you will do:

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

Our team is continuously growing alongside our expanding client base, so we are looking for a SOC Incident Response Specialist who is eager to apply their technical expertise, develop in the field of security, and work with real incidents and modern tools.

Sounds exciting? There’s more to come 💛

What you will do:

Polish Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Norwegian Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Japanese Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Dutch Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Danish Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Czech Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for an AI Integration Specialist to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do: