We are hiring on behalf of our client, a Luxury hospitality group, a Media Coordinator based in Paphos, who will support the Group’s luxury hotel portfolio in the day-to-day execution of social media and digital content activities. This is an execution-focused role responsible for managing social channels, coordinating content production, supporting influencer collaborations, and monitoring performance metrics. 

Key Responsibilities

Social Media Management

• Manage official social media accounts (Instagram, Facebook, LinkedIn, TikTok where applicable).
• Develop and maintain content calendars for each property.
• Create engaging captions aligned with the luxury brand tone of voice.
• Handle community management (comments, direct messages, guest engagement).
• Monitor trends and recommend content optimizations to increase engagement and visibility.

Content Coordination

• Coordinate photoshoots and video productions with external partners.
• Collect and curate content from hotel teams (F&B, events, guest experiences, seasonal activations).
• Perform basic editing and formatting for social-first content (Canva / Adobe).
• Ensure all content aligns with brand guidelines and visual identity standards.

We are hiring on behalf of our client, a Luxury Hospitality Management Company based in Cyprus, a Director of Marketing Operations & Marketing Technology, who will report directly to the Board of Directors and work in close collaboration with the Director of Business Development, the Director of Corporate Affairs & Communication, and the General Managers of the Hotels. He will be responsible for building, managing and optimizing the marketing operating infrastructure across the Company’s luxury hotel portfolio.

This role ensures that the marketing strategy set by leadership is translated into structured, measurable and scalable execution across all properties. The position carries full accountability for marketing operations, marketing technology, vendor governance and team development, supporting portfolio growth and operational excellence.

This role may operate under a hybrid working model, combining on-site presence with remote work, subject to business needs.

Key Responsibilities:

Brand Ownership & Evolution

About us

Journey Beyond Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser the ‘Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Join Mercier Consultancy MD in Sofia, Bulgaria, for an exciting opportunity to embark on a new adventure with our French Speaking roles! We offer fully paid relocation to help you transition smoothly. In this position, you will be responsible for supporting our French-speaking clients, ensuring exceptional service and communication across various channels.

Key Responsibilities

• Provide exceptional support to French-speaking clients through phone, email, and live chat.
• Address client inquiries regarding our services and assist with resolving any issues effectively.
• Manage bookings and ensure accurate processing of transactions.
• Develop and maintain positive relationships with clients, ensuring satisfaction and loyalty.
• Keep detailed records of client interactions and follow up as needed.
• Collaborate with various teams to enhance service delivery and customer experience.
• Stay updated on product offerings, industry trends, and competitive landscape.

Requirements

We are recruiting on behalf of our client, an iconic luxury resort and proud member of The Leading Hotels, an experienced and passionate Food & Beverage Operations Manager.

This is a key leadership position, responsible for the overall management of all Food & Beverage operations, including Bars, Restaurants, In-Room Dining and Events, ensuring exceptional guest experiences that reflect the resort's philosophy of refined hospitality, quality, and excellence.

Key Responsibilities

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists;

What you need to succeed in this role:

Brainforce is hiring a Restaurant Manager for a 5* luxury hotel in Paphos.

The Restaurant Manager will be responsible for the day to day operation of the Restaurant, ensuring that all culinary standards of the outlet are always met, in accordance to the F&B standards, hygiene and safety regulations and policies of the hotel.

Duties & Responsibilities

Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, with the chance to work in the beautiful setting of Greece. In this role, you will provide outstanding customer support to Dutch-speaking clients, assisting them with their travel bookings and inquiries while ensuring a seamless experience.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat with inquiries related to travel bookings, accommodations, and other services offered by Booking.com.
• Provide detailed information about properties, pricing, and availability, while helping customers make informed decisions.
• Resolve issues and complaints with a focus on delivering excellent customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for tracking inquiries and feedback.
• Work closely with team members to ensure a collaborative approach to customer service and problem resolution.
• Stay updated on industry trends and Booking.com promotions to offer relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Danish Speaking Customer Service Representatives for Booking.com, with the opportunity to work in the beautiful surroundings of Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality, offering valuable support to customers as they navigate their booking experiences. As a representative, you will assist customers in Danish, addressing their inquiries and ensuring a seamless booking process.

Key Responsibilities

• Manage customer inquiries regarding bookings, cancellations, and modifications via phone, email, and chat in Danish.
• Provide accurate and timely information about available accommodations, rates, and Booking.com policies.
• Assist customers with troubleshooting issues related to their reservations and offer effective solutions.
• Resolve customer complaints and inquiries efficiently, maintaining high satisfaction levels throughout.
• Document all customer interactions in the CRM system for trackability and future reference.
• Collaborate with other departments to enhance customer service and streamline booking processes.
• Stay informed about new features, promotions, and updates on the Booking.com platform to offer the best assistance.

Requirements