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Customer Service Technician

posted by: spj_bot

Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs.

A Customer Service Technician will respond to technical issues escalated by customers. This position will act as a liaison between operations, the client, and Engineering/Development. You are able to respond to end user request for assistance using existing manuals and scripted responses.  Must be able to effectively interact with customers and be able to refer ongoing issues to the appropriate engineering support team.

Requirements

  • High school diploma or GED
  • Experience with problem solving, debugging, and providing solutions to technical issues
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Experience working within a team-oriented, collaborative, agile environment.
  • Highly self-motivated and directed with the ability to manage multi-discipline triage calls.
  • Experience documenting and communicating work-a-rounds and solutions clearly

Job Skills

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Data Governance & Platform Manager

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services - operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Analytics at LawnStarter

We're a small, senior analytics team supporting the entire company - product, marketing, operations, and finance all run on the data we serve. The foundation is solid: a centralized Redshift data warehouse where all source data lands, modeled in dbt and orchestrated by Airflow, with Segment feeding event data in. You won't be stitching scattered sources together - the platform exists; your job is to make it trustworthy and keep it that way. We're mid-migration to Lightdash as our single BI platform, replacing Tableau and Metabase.

Here's the honest gap: everyone on the team today is an analyst. Data quality, tracking standards, and platform hygiene get done as side work, squeezed between analyses. Nobody wakes up thinking about them - which is exactly the job we're hiring for.

Job Skills

color numbers people management marketplace data pipeline dashboards governance data platform data system manager job description finance redshift event data genetics data governance disability source naming convention dashboard source data guard trustworthy manage lawn care map operator governing plan com semantic funnels sql data quality airflow safe m data feeding applicable state anomaly detection automated governed product marketing documented processes gnome machine learning breakage marketing operation writing data warehouse checklist automation access control privacy law write blob collaboration legible build automation impact assessment fix govern live migration tracking operating data security event tracking operate hygiene github mapping truth toolkit tooling tableau analytics debug layer mapped scale workflow triage execute
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Cybersecurity SOC Analyst L1

posted by: spj_bot

ADAPTIT S.A. is a specialized ICT Group delivering high-quality services, innovative solutions, and premium support to organizations across telecom, finance, utilities, transport, retail, and enterprise sectors. Guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike. 

As a Cybersecurity SOC Analyst at ADAPTIT, you will support the monitoring and investigation of cybersecurity events across Operational Technology (OT) and Industrial Control System (ICS) environments. As part of our Security Operations Center (SOC), you will contribute to the protection of critical infrastructure by helping identify suspicious activity, validate alerts, and support incident handling processes.

Key Responsibilities

Job Skills

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Business Analyst

posted by: spj_bot

Location: New York, United States (Hybrid) - Must be able to work in NYC on a hybrid basis

Hybrid | Full-time

Compensation: $150K - $175K

Our client is a well-funded financial technology firm backed by leading institutional venture capital, including Electric Capital and Paradigm. The organization is rebuilding the core infrastructure that underpins the global financial system by merging traditional institutional finance expertise with advanced blockchain technology to create a faster, safer, and fully on-chain ecosystem.

As a Business Analyst, the successful candidate will play a pivotal role in translating the intricate workflows of institutional loan markets into innovative, scalable software products. This position is ideal for a structured, detail-obsessed builder who excels at transforming ambiguous financial processes into highly executable development plans.

This is a hybrid position requiring three days per week onsite in New York City and is not eligible for fully remote work.

Key Responsibilities

Job Skills

professional advisory process mapping refine domain language communication product requirement professional service leadership team financial technology manager subject matter build rapport finance electric operations figma translating global financial system financial service use cases trustworthy e financial system target equity security policy scalable plan lucidchart robust testing requirement elicitation slack incoming support bloomberg testing frameworks requirement traceability product design product documentation system implementation test case test plans stage quality assurance validate development plans writing transformation triaging leadership execution development software products gap analysis integration jira technology consulting visual communicate confidently executable development product management managed securely workflows collaboration blockchain settlement loans innovative acceptance testing confluence venture capital communicating planning plans execute validation testable wireframes structured detail functional design translate functional specification closing generated content workday long term user interface digital transformation literacy consulting mockups infrastructure loan applicable data workflow triage
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Senior Quality Engineer

posted by: spj_bot

Senior Quality Engineer

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Engineering at LawnStarter

We've spent the last two years rebuilding the platform from the ground up: new customer app, new Pro onboarding, job distribution engine, and data infrastructure. The foundation is solid. Now we're moving into expanded service verticals, dynamic pricing, and AI-powered features at scale. Quality needs to keep up.

Our stack is PHP (Laravel) and React/React Native, with Cypress as our primary test framework. We actively use Claude Code as part of our engineering workflow, not as an experiment, but as a core part of how we work.

The Role

As we scale into new service verticals and grow the engineering team, quality can't be reactive. This role exists to make quality proactive: owning the automation coverage, shaping the bug process, and partnering closely with Product, Design, and the Data team to catch problems before they reach customers.

Job Skills

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Customer Service Technician

posted by: spj_bot

Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs.

A Customer Service Technician will respond to technical issues escalated by customers. This position will act as a liaison between operations, the client, and Engineering/Development. You are able to respond to end user request for assistance using existing manuals and scripted responses.  Must be able to effectively interact with customers and be able to refer ongoing issues to the appropriate engineering support team.

Requirements

  • High school diploma or GED
  • Experience with problem solving, debugging, and providing solutions to technical issues
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Experience working within a team-oriented, collaborative, agile environment.
  • Highly self-motivated and directed with the ability to manage multi-discipline triage calls.
  • Experience documenting and communicating work-a-rounds and solutions clearly

Job Skills

View the job post & apply

Product Security Engineer

posted by: spj_bot

Location: Remote - Remote APAC & EU

Remote | Full-time

Compensation: $75K - $85K

Our client is a fast-growing, enterprise-grade software organization committed to supporting, developing, and servicing a leading open-source, proof-of-stake distributed ledger platform. As an EVM-compatible network built to meet the rigorous demands of global developers and institutions, the platform prioritizes speed, security, stability, and sustainability, and is governed by industry-leading organizations across multiple sectors and regions.

As the platform scales with new protocol upgrades, EVM-compatible services, cross-chain infrastructure, and cryptographic primitives, managing the expanding attack surface is paramount. The Product Security Engineer will be responsible for embedding security directly into the product development lifecycle, ensuring that security remains a first-class property of every protocol upgrade, smart contract, and node shipped to production. This role focuses on hands-on vulnerability discovery, adversarial testing, and proactive threat mitigation before code reaches production.

Key Responsibilities

Job Skills

map supporting developing analysis dynamic analysis nodes large scale systems professional auditing automation polynomial embedding security policy managing product lifecycle research secure coding mitigation code review threat modeling triage solving complex distributed systems design protocol static analysis building custom sustainability security test prioritizes translate tooling experience design enforce manager security testing rust open source security assessments integrating attack pattern managed securely constructions workflows blockchain coding innovation automated audit compatible governed ethereum developing custom read security architecture node bridges attack surface layer vulnerabilities exploitation collaborative infrastructure grammar scale json rpc applicable data security engineer vulnerability discovery codebase e java operating remote remote track
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(fluent English) SaaS Customer Support Consultant (remote, LATAM)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a SaaS Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

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(fluent English) SaaS Customer Support Consultant (Global, remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a SaaS Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

(native Portuguese and English C1) L2 Technical Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply
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