VHA supports and provides medical care for VA’s eligible beneficiaries through the VA health program, which includes VA Medical Centers (VAMCs) and contracted health care networks. The Office of Clinical Informatics within the Office of Health Informatics (OHI), Digital Health Office (DHO) advances the enterprise standard of care and patient experience using improved data, tools, and informatics processes organized around continuously delivering value to its customers. This is achieved through Lean-Agile delivery of clinical practice solutions that support best practice standards for clinical care. OHI is further responsible for ensuring the success of the modernized VA EHR, Oracle Health Millennium/Cerner through continuous exploration, integration, deployment and release on demand of Integrated Health Technology (IHT) solutions. These efforts aim to increase Veterans' access to care and support their active participation in their healthcare. Gritter Francona is looking for a Lead Health Informatics Analyst to help support a potential project to assist this objective.

Key Responsibilities

Leadership & Team Oversight

Gritter Francona, Inc. is seeking a Junior Program Analyst to support strategy and planning for senior management to align IT initiatives with strategic goals and business needs. The ideal candidate will have extensive experience in strategic planning and management analysis.

Responsibilities:

• Create comprehensive reports and presentations for executive leadership, providing insights into strategic direction and project progress.
• Maintain and manage documentation and critical artifacts related to assigned tasks.
• Contribute to the analysis of IT-funded requests, ensuring accuracy, compliance, and alignment with organizational priorities.
• Facilitate collaborative workgroups to establish and develop roles, responsibilities, and objectives. 
• Assist in performing detailed research and data analysis to support funding decisions and resource allocations.
• Provide quality assurance for funding requests by reviewing documentation, validating requirements, and identifying potential risks or gaps.
• Prepare clear, comprehensive reports and presentations for client and stakeholders.
• Support process improvement initiatives related to processing funding requests and approval workflows.

Requirements

Mercier Consultancy MD is thrilled to present exciting job opportunities for Hungarian speakers looking to work in Greece! We offer a fully paid relocation package, making your transition smooth and hassle-free. Join our diverse team and leverage your language skills while enjoying the beautiful culture and lifestyle Greece has to offer.

Key Responsibilities

• Provide exceptional support to Hungarian-speaking clients across various platforms, including phone, email, and chat.
• Assist customers with inquiries, troubleshooting, and guidance regarding our services and products.
• Document customer interactions accurately in our CRM system for quality assurance and future reference.
• Work collaboratively with different departments to ensure customer satisfaction and resolve issues effectively.
• Keep up-to-date with our products, services, and promotions to provide the best possible customer experience.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Chinese Speaking professionals looking to work in Greece! We offer a fully paid relocation package to help you start your new career adventure in a beautiful and vibrant country. In this role, you will engage with our Chinese-speaking clients, providing exceptional service and support, and becoming a key part of our team.

Key Responsibilities

• Serve as the primary point of contact for Chinese-speaking clients, addressing inquiries and providing information through various communication channels.
• Assist clients with services, products, and support needs, ensuring a positive customer experience at all times.
• Document customer interactions and feedback accurately in our CRM system for future reference and quality assurance.
• Work closely with various departments to ensure clients receive timely and efficient support.
• Stay up-to-date about company offerings, industry trends, and local insights to better assist customers.
• Contribute to team goals and participate in initiatives aimed at enhancing customer service quality and efficiency.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Bulgarian-speaking individuals looking to work in Greece! We offer fully paid relocation packages to make your transition seamless and stress-free. In this role, you will join a dynamic team and contribute to providing exceptional customer service and support to our Bulgarian-speaking clients in various sectors.

Key Responsibilities

• Assist Bulgarian-speaking customers with their inquiries through multiple channels, including phone, email, and live chat.
• Provide detailed information about products and services, ensuring customers have a positive experience.
• Resolve customer complaints and issues effectively to maintain high satisfaction levels.
• Document all customer interactions accurately in our CRM system for quality assurance and follow-ups.
• Collaborate with internal teams to ensure customer concerns are addressed and improve service delivery.
• Stay updated on company offerings and industry trends to provide informed assistance to customers.

Requirements

On behalf of our client, we are supporting to recruit a Re-tube Tooling Expert to work in accordance with the prescribed safety procedures and regulations.

Role Responsibilities:

· Support Retube and Feeder Replacement (RFR) superintendent within the Engineering Department in the evaluation for acceptance of detailed solutions, technical specifications, implementation, and test plans with respect to retube activities.

· Provide oversight and verification of the complex implementation and test plans for critical activities in the retube areas.

· Review and accept work packages, work instructions, tooling operating procedures, tooling test reports and other retube related deliverables from the contractor(s) using similar past projects experience.

· Witness tool testing to detect deficiencies and ensure their expeditious resolution by the contractor(s).

· Using expertise and experience from similar previous projects, participate in problem solving/technical discussions related to process issues or tooling performance issues.

· Monitor and ensure that retube activities are performed in accordance with approved project procedures, schedule, budget, and relevant QA processes.

· Define and manage interfaces and scope of work to ensure adequate integration and alignment with the project priorities.

· Provide retube tooling design and operation expertise and verify system-level design documentation.

About the Job

Join Excelya, where Audacity, Care, and Energy define how we support our clients and how we grow together. We believe in building bold solutions and fostering an inclusive environment where collaboration, responsibility, and personal development are central.

This role is an exciting opportunity to join our Clinical Quality Assurance team. As a key contributor, you will ensure that clinical research activities are conducted in full compliance with international regulations, internal standards, and industry best practices. You will help drive continuous improvement, strengthen our quality culture, and support teams through a stimulating and supportive professional environment.

Main Responsibilities:

Mercier Consultancy MD is thrilled to present a unique opportunity for Danish Speaking Customer Service Representatives in the thriving streaming services sector, with the exciting prospect of working in beautiful Greece. This role is ideal for individuals who are passionate about entertainment and committed to providing exceptional customer support in Danish. As a representative, you will assist customers in managing their streaming subscriptions and inquiries, all while enjoying the vibrant culture of Greece.

Key Responsibilities

• Handle customer inquiries related to streaming services, subscriptions, and content availability via phone, email, and chat in Danish.
• Provide support on technical issues, account management, and troubleshooting for users.
• Assist customers with billing inquiries and payment processing to ensure smooth subscription experiences.
• Resolve customer complaints efficiently, focusing on delivering outstanding service and support.
• Document all customer interactions in the CRM system for thorough follow-up and quality assurance.
• Collaborate with the technical team to address customer issues effectively and improve service delivery.
• Stay informed about the latest streaming trends, new content, and features to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Danish Speaking Customer Service Agent to work with Booking.com, one of the world’s leading travel and accommodation platforms. This role allows you to immerse yourself in the dynamic travel industry while living and working in beautiful Greece.

Responsibilities

• Provide exceptional customer support to Danish-speaking clients through various channels including phone, email, and chat.
• Assist customers with bookings, inquiries, and issues related to their travel accommodations.
• Resolve complaints and ensure customer satisfaction through effective communication and problem-solving.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Stay informed about Booking.com services, promotions, and policies to offer knowledgeable support.
• Collaborate closely with team members to enhance the overall customer experience and service quality.

Requirements

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• Remote position, United States
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm

About DSI