Nuvolo Subject Matter Expert (SME)

Nuvolo Subject Matter Expert (SME)

posted by: spj_bot

Gritter Francona is seeking an experienced Nuvolo Subject Matter Expert (SME) to support the Nuvolo Clinical EAM and OT Security Operations & Maintenance (O&M) program for the Department of Veterans Affairs (VA) Healthcare Technology Management (HTM) Service Line.

The Nuvolo application is an enterprise asset management (EAM) module built on the ServiceNow platform, delivering a modern Computerized Maintenance Management System (CMMS). It replaces legacy functionality previously supported by VistA AEMS/MERS and IBM Maximo. The Nuvolo Clinical EAM and OT Security modules strengthen clinical asset lifecycle management, improve preventive maintenance documentation, and enhance operational performance across Veterans Medical Centers (VAMCs).

Nuvolo SME provides deep functional and technical expertise in enterprise asset management, biomedical engineering workflows, and healthcare technology management operations. This role ensures optimal system configuration, performance, compliance, and continuous improvement across development, test, and Production environments.

The Nuvolo SME's duties include but not limited to:

Functional & Technical Leadership

Job Skills

system configuration incident response leadership process model advisory ibm maximo security modules health administration system based leadership clinical ul information system project management management operations integration testing mitigation computerized maintenance management system service delivery system engineering report development biomedical engineering lifecycle management governance security operations development test continuous improvement health care data standards operational subject matter technology management management process release management functional testing presentations scheduled system testing life insurance collaborate long term best practices workflows operations mitigate risks stakeholder engagement advise adoption fix management system acceptance testing quality assurance asset management preventive maintenance disability user feedback validate change management planning testing dashboard management information system security module care plan retirement plan servicenow workflow root cause analysis technical review coordinate system software maintenance ira integrations
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