Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Inbound Advisory Call & Administration Tasks Agent for our MCP team in vibrant Lisbon! This exciting position calls for motivated individuals who possess excellent Dutch language skills and have a passion for providing exceptional customer service while managing administrative responsibilities. Join us in creating a positive and informative experience for our clients!

Key Responsibilities

• Manage inbound advisory calls from Dutch-speaking customers, delivering insightful information regarding our products and services.
• Support customers with their inquiries and ensure that all communications are accurately recorded in the CRM system.
• Perform various administrative tasks related to customer accounts and documentation, ensuring compliance and accuracy.
• Work closely with sales and customer support teams, fostering a unified approach to customer engagement.
• Generate reports on customer interactions, feedback, and trends to help refine service strategies.
• Stay up to date on product offerings and developments in the industry to provide relevant guidance and advice.

Requirements

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking a detail-oriented and proactive CRM Specialist to join our Commercial Excellence team in Marousi.

As a CRM Specialist, you will be responsible for managing and optimizing our Customer Relationship Management (CRM) system to ensure smooth operations across sales, marketing, and customer service. You will support end-users, ensure data accuracy, generate reports and insights, and drive adoption of CRM best practices, enabling OB Streem to deliver exceptional customer experiences and achieve commercial growth.

Responsibilities

About the Role:

The Senior Analyst for Learning Administration handles the administration of learning programs and systems. This role ensures accurate and timely data entry, coordinates learning events, and provides administrative support to the learning and development team.

Key Responsibilities:

• Handle the administration of learning programs and systems.
• Ensure accurate and timely data entry in learning management systems.
• Coordinate with stakeholders to schedule and organize learning events.
• Monitor and track learner progress and completion.
• Provide administrative support to the learning and development team.
• Generate reports on learning activities and outcomes.
• Address learner queries and provide assistance as needed.

Key Functional and Operational Skills:

• Strong administrative and organizational skills.
• Effective communication and customer service skills.
• Knowledge of learning administration processes.
• Proficiency in Oracle or SuccessFactors HCM.
• Attention to detail and accuracy.
• Ability to manage multiple tasks and priorities.

Deliverables:

This role is responsible for managing global performance management operations within the Shared Service Centre. This role ensures accurate and timely data entry, coordinates performance management events, and provides administrative support to the performance management team.

Roles & Responsibilities

• Handle the administration of performance management programs and systems.
• Ensure accurate and timely data entry in performance management systems.
• Coordinate with stakeholders to schedule and organize performance management events.
• Monitor and track employee performance progress and completion.
• Provide administrative support to the performance management team.
• Generate reports on performance management activities and outcomes.
• Address employee queries and provide assistance as needed.

Key Deliverables:

• Efficient and accurate performance management administration.
• Timely scheduling and organization of performance management events.
• Positive employee feedback and engagement.
• Timely and accurate reporting on performance management activities.

Key Functional and Operational Skills:

Overview of the Role: The Senior Specialist for ERP HCM Support handles the administration of ERP/HCM L1 support services. This role ensures accurate and timely resolution of support issues, coordinates support activities, and provides administrative support to the support team.

Roles and Responsibilities:

• Handle the administration of ERP/HCM L1 support services.
• Ensure accurate and timely resolution of support issues.
• Coordinate with stakeholders to schedule and organize support activities.
• Monitor and track support requests and resolutions.
• Provide administrative support to the support team.
• Generate reports on support activities and outcomes.
• Address user queries and provide assistance as needed.

Key Deliverables:

• Efficient and accurate support administration.
• Timely resolution of support issues.
• Positive feedback from users and stakeholders.
• Accurate and comprehensive reporting on support activities.

Key Functional and Operational Skills:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Group Payroll Manager in United States.

As a Group Payroll Manager, you will be responsible for overseeing the payroll operations for multiple locations and platforms within the organization. You will ensure compliance with all payroll laws, maintain data accuracy, and optimize payroll processes and systems. You will also lead a team of payroll specialists, manage audits, generate reports, and collaborate with various departments to ensure a seamless payroll function. The role requires expertise in payroll systems, a strong attention to detail, and a commitment to continuous improvement in processes.

Accountabilities:

METRO is one of the top employers in the country with over 11.000 employees. Operates one of the largest retail networks, My market, with 230 outlets and is also the leading company in wholesale consumer goods with 50 METRO Cash & Carry stores countrywide.

We are looking for a Junior Marketing & Insights Analyst

Junior Marketing & Insights Analyst responsibilities include researching consumer behavior and exploring market trends and opportunities. This role uses this information to produce reports that identify areas of growth, customer marketing strategies based on research patterns they've identified through their studies, as well as client acquisition methods such as an inefficient place within a funnel where there could be more conversions happening than before.

What you will focus on:

Reporting & Insights: 

• Segment customers based on revenue and purchase frequency to deliver targeted messaging.
• Analyze and report on CRM campaign performance (email, push, in-app, SMS) targeted both to B2B and B2C audiences, offering actionable insights for optimization.
• Assist in reporting on both B2C and B2B ecommerce channels
• Work closely with the CRM Manager on measuring the effectiveness of the annual customer marketing strategy and report on activation results

NoGigiddy is seeking a motivated Remote Data Entry Clerk to join our dynamic team in the staffing and recruiting industry. As a Remote Data Entry Clerk, you will play a key role in ensuring accurate and timely data entry, documentation, and organization. This is an excellent opportunity for individuals who thrive in a fast-paced environment and have a keen attention to detail.

Responsibilities

• Conduct data entry tasks such as inputting employee information, client details, and transaction data into the system
• Maintain accurate and up-to-date records by verifying and managing data integrity
• Perform regular data audits to ensure data accuracy and provide reports to the management team
• Generate reports and assist in data analysis for tracking and forecasting purposes
• Assist in the development and implementation of data entry processes and systems improvements
• Collaborate with cross-functional teams to resolve any data discrepancies and ensure efficient operations
• Maintain confidentiality and adhere to data protection policies and procedures

Requirements