Mercier Consultancy MD is thrilled to announce exciting job opportunities for German speakers looking to take their career to Greece! We offer a fully paid relocation package, making this the perfect chance to explore a new country while advancing your professional journey. In our customer care roles, you will engage with German-speaking clients and provide exceptional service across various sectors.

Key Responsibilities

• Communicate with customers in German via multiple channels including phone, email, and live chat.
• Assist customers by addressing inquiries, providing product support, and resolving issues efficiently.
• Document customer interactions and feedback accurately in our CRM system for continuous improvement.
• Easily navigate and promote our product offerings to enhance customer experience.
• Collaborate with team members to identify and implement process improvements.
• Maintain knowledge of company offerings, policies, and industry trends to better assist customers.

Requirements

Signal is a group of companies offering products and services in commercial shipping. We combine our deep knowledge of shipping with our passion for applied science, technology and modern management methods.

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, enables shipping professionals to securely handle, integrate, and assess intricate collections of private and public shipping data. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. Insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Indigenous Tourism Australia.

About You

Compliance Operations Manager (Fintech/Payments)

Location: Remote - Based in EST timezone

Compensation: $80K - $120K

We believe in a world of fair economic opportunity, where global commerce can flourish thanks to frictionless exchange of value. Our primary mission is enabling drastically faster, cheaper, and more reliable transactions for businesses in emerging markets.

We are looking for a Compliance Operations Manager to take absolute ownership of the systems, processes, and relationships that are the backbone of our day-to-day operations. This role is about acting like a founder, building trust with clients and partners, and creating a culture of relentless execution and accountability in a high-growth environment.

As the Compliance Operations Manager, you will lead the team responsible for handling critical financial compliance requests (such as Requests for Information - RFIs) from our banking partners. This is a hands-on leadership role focused on execution, building trust, and driving efficiency.

Mercier Consultancy MD is thrilled to announce exciting Spanish Speaking job opportunities in Greece, accompanied by a fully paid relocation package! This is a unique chance for Spanish speakers looking to advance their career while immersing themselves in the vibrant culture of Greece. Whether you're interested in customer service, administrative support, or other sectors, we have positions available that cater to your skills and aspirations.

Key Responsibilities

• Engage with Spanish-speaking clients and assist them with inquiries or concerns across various roles.
• Provide exceptional customer service or administrative support, depending on the specific job function.
• Document customer interactions or work activities accurately in our systems.
• Collaborate closely with team members and other departments to ensure high-quality service delivery.
• Adapt to various operational needs and contribute to process improvements.
• Stay informed about company products/services and relevant industry trends to provide accurate assistance.

Requirements

Strategic Account Manager - Next-Gen Blockchain Infrastructure

Location: Remote - Based in France (strongly preferred), Spain or European Union

Compensation: $70K - $105K

Join a dynamic fintech scale-up founded by top leaders and world-class engineers building the next generation of secure blockchain wallet infrastructure. We are hiring a high-energy, customer-focused Strategic Account Manager ready to make an immediate impact in a fast-growing, cutting-edge industry.

This role is ideal for someone who thrives in a results-driven environment, takes ownership, and is dedicated to growth. You will be instrumental in supporting customers, driving platform adoption, managing client onboarding, and handling both inbound and outbound sales activities.

As a Strategic Account Manager, you will be the key liaison for our most important clients, ensuring their success and driving the expansion of platform adoption.

Mercier Consultancy MD is pleased to offer an exciting position for a Norwegian Customer Support Consultant in our Athens office. In this role, you will be the primary point of contact for our Norwegian-speaking customers, helping them with inquiries and ensuring an exceptional service experience in the process.

Key Responsibilities

• Provide exceptional customer support to Norwegian-speaking clients through phone, email, and chat.
• Address inquiries related to products, services, and account issues or concerns.
• Resolve customer complaints with patience and professionalism.
• Document customer interactions accurately for quality assurance and process improvement.
• Collaborate with internal teams to tackle complex issues and improve customer experience.
• Stay informed about the latest product offerings and updates to best assist customers.

Requirements

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will contribute to maintaining a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are looking for a Business Analyst to join our Finance Department in our offices in Elefsina.

Mercier Consultancy MD is looking for a motivated Danish Customer Support Consultant to join our team in a remote capacity based in Greece. This exciting opportunity allows you to assist Danish-speaking customers, providing them with outstanding support and solutions that enhance their experiences with our services.

Key Responsibilities

• Deliver high-quality customer support to Danish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and technical issues.
• Resolve customer complaints and challenges while maintaining a positive attitude.
• Document all customer interactions for follow-up and process improvement.
• Work closely with internal teams to address customer needs and improve service offerings.
• Stay current on product knowledge and company policies to effectively assist customers.

Requirements

We are seeking a detail-oriented and motivated Staff Accountant to join our accounting team. The ideal candidate will have strong analytical skills, proficiency in Microsoft Excel, and hands-on experience preparing and booking journal entries. This role will support month-end close, reconciliations, and general ledger maintenance to ensure the accuracy of financial reporting.

Key Responsibilities:

• Record and post daily cash receipts
• Communication with customers regarding outstanding balances
• Prepare and record monthly journal entries, including accruals, prepaids, and reclassifications
• Prepare and complete monthly bank reconciliations
• Perform monthly credit card reconciliations and collect supporting receipts from cardholders
• Reconcile general ledger accounts and research variances as needed
• Maintain accurate and organized financial records in compliance with GAAP
• Assist with month-end and year-end closing processes
• Support preparation of financial statements and management reports
• Analyze financial data to identify trends or discrepancies
• Assist with audits by providing documentation and explanations as required
• Contribute to process improvements and efficiencies within the accounting function
• Perform ad hoc analysis and projects as assigned by management

Requirements