DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• This is an in-office position that will report to our Richardson, Texas
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm
• On call one weekend per month

About DSI

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Contact Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Contact Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• This is an in-office position that will report to our Richardson, Texas
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm
• On call one weekend per month

About DSI

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers. 

What will you be doing?

We are looking for a diligent and committed person to join us in the role of Junior Systems Analyst within the Transformation Department.  As a Junior Systems Analyst, you will play a key role in supporting process improvements, system enhancements, and cross-functional initiatives that drive our transformation agenda.

 In this role you will:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a Service Coordinator to manage and oversee the day-to-day operations of our digital service portfolio. Acting as a central coordination point, this role ensures smooth service delivery, effective incident and problem management, and continuous improvement of operational processes. The Service Coordinator will also monitor service contracts and SLAs to maintain compliance and performance standards.

Responsibilities:

Alumil NextGen is an internship program offering university students who are goal-oriented, eager to learn, and development-focused the opportunity to make a strong start to their careers.

Through this program, participants gain real-world professional experience in a dynamic manufacturing and corporate environment across various departments, including Engineering, Architecture, Marketing, Human Resources, Logistics, Finance, and Sales.

Throughout the program, students will become part of a team that develops innovative solutions for the construction industry, discover themselves with mentorship support, and expand their professional network.

As a NextGen Intern, you will...

• Make an Impact

You will contribute to Alumil Ege's business objectives by taking part in real business projects, and directly assume a role in tasks such as analysis, design, and process support.

• Gain Valuable Skills

You will enhance both your technical and soft skills through hands-on learning and training sessions, strengthening areas like problem-solving, communication, teamwork, and project ownership.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Data Analytics, Data Engineering, Business Intelligence, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

The Tiger Analytics team is looking for a highly skilled and experienced Senior Data Analyst with over 7-8 years of hands-on experience in designing and developing intuitive business reports. The ideal candidate will possess a strong sense of data representation and user experience, ensuring that our business intelligence solutions are both insightful and user-friendly. You will work closely with the IT and Business Teams to provide support and identify opportunities for system and process improvements.

Key Responsibilities:

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

As a Senior Data Scientist, you will apply strong expertise in AI through the use of machine learning, data mining, and information retrieval to design, prototype, and build next-generation advanced analytics engines and services. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results.

Key Responsibilities

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• Remote position, United States
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm

About DSI

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives for an American Multinational Technology Company. This role is perfect for individuals who have a passion for technology and are committed to delivering excellent customer support. In this position, you will assist customers with a variety of inquiries regarding cutting-edge technology products and services, ensuring they receive the support they need in Italian.

Key Responsibilities

• Provide exceptional customer service by responding to inquiries related to technology products, software applications, and service issues via phone, email, and live chat in Italian.
• Assist customers in navigating digital platforms, troubleshooting product-related issues, and providing usage guidance.
• Collaborate with technical support teams to resolve customer concerns and improve service delivery.
• Maintain accurate documentation of customer interactions and ensure follow-up as needed.
• Stay updated on product features, industry trends, and best practices to effectively assist customers.
• Contribute to process improvements by providing customer feedback and insights.

Requirements

Our client is looking for a Business Analyst with strong document control experience to lead the design, automation, and optimization of documentation workflows and repositories in support of nuclear industry projects. This role bridges business needs and technical solutions, ensuring that all documentation processes are compliant, efficient, and audit-ready. The ideal candidate will have a deep understanding of process mapping, workflow logic, and regulatory documentation standards, with a strong focus on automation, continuous improvement and problem solving capabilities. This position is to be based at the HQ in Bucharest.

Key Responsibilities:

Process Analysis & Workflow Automation

• Analyze existing document control processes and repositories identify opportunities for automation and optimization.
• Design and implement automated workflows using tools such as Power Automate, Nintex, or K2, ensuring traceability, version control, and approval routing.
• Develop and maintain logical process diagrams, decision trees, and workflow maps to support documentation lifecycle management.
• Collaborate with PM manager and Contract Manager to align automation initiatives with project and regulatory requirements.

Document Control & Compliance