products industry

Danish Customer Service Agent For FinTech - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services.


Responsibilities

  • Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services.
  • Provide clear and accurate information about account management, transactions, and financial services.
  • Assist customers with troubleshooting issues and resolving complaints promptly and professionally.
  • Document all customer interactions in the CRM system for quality assurance and follow-up purposes.
  • Collaborate with various teams to enhance the customer experience and ensure continuous improvement.
  • Stay updated on evolving products, industry trends, and company policies to offer informed support.

Requirements

Job Skills

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Polish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing superior customer support. As a member of our team, you will assist clients in navigating their pharmaceutical needs while delivering exceptional service in Polish.


Key Responsibilities

  • Handle customer inquiries regarding pharmaceutical products, prescription information, and healthcare services via phone, email, and chat in Polish.
  • Provide accurate information on medication usage, side effects, and available healthcare options.
  • Assist customers with order processing, medication refills, and account management.
  • Resolve customer complaints and issues promptly while ensuring customer satisfaction.
  • Document customer interactions accurately in our CRM system, maintaining compliance with industry regulations.
  • Collaborate with healthcare professionals and internal teams to enhance the customer experience.
  • Stay informed about pharmaceutical products, industry developments, and company offerings.

Requirements

Job Skills

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