About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

Investment Product (Supply-Side) —JD

We are seeking a Head of Investment Product to lead the supply-side growth of our platform and scale our investor marketplace. You will own the commercial success of the Investment Portal—building the product that attracts capital, optimizes deployment into mortgage assets, and delivers a world-class investor experience.This is a senior, hands-on role at the intersection of Product, Capital Markets, Treasury, and Growth. You will translate investment strategy into scalable digital products that drive liquidity, investor retention, and revenue expansion.

Key Responsibilities:

1. Investment Product Strategy & Business Growth

- Own the end-to-end vision for the Investment Portal (Web & Mobile).

- Define the product roadmap to support capital inflows, faster deployment, higher retention, and increased platform revenue.

Mercier Consultancy MD is looking for a German Speaking Platform Support Specialist to join our team, working in the beautiful setting of Greece! In this exciting role, you will be responsible for assisting our German-speaking clients who utilize our online marketplace. Your expertise will help customers navigate the platform effectively, ensuring they have a positive experience.

Key Responsibilities

• Provide exceptional customer support to German-speaking users of our online marketplace via email, chat, and other digital communication channels.
• Assist clients with inquiries regarding platform features, account management, and troubleshooting issues.
• Guide customers through the process of using the marketplace, ensuring they receive the necessary support to maximize their experience.
• Document issues and interactions in our support system for quality assurance and reporting purposes.
• Collaborate with the product team to relay customer feedback and suggest improvements to enhance user experience.
• Stay informed about marketplace updates, policies, and industry trends to provide accurate information to clients.

Requirements

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

The Product Manager will own the end-to-end digital product experience that enables customers to discover, purchase, and finance residential properties in a single, seamless journey. This role sits at the intersection of proptech and fintech, focusing on property transactions as the primary product, with mortgage and banking services embedded into the buying flow.

The role requires strong understanding of real estate processes, mortgage products, and digital marketplaces, with the ability to deliver compliant, scalable products in the Saudi market.

Key Responsibilities:

Product Vision & Strategy (PropTech-First)

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is excited to present an excellent opportunity for Italian Speaking Customer Service Representatives for an Online Marketplace, with the chance to work in sunny Greece. This role is perfect for individuals who are passionate about e-commerce and dedicated to providing exceptional customer support. As a representative, you will assist customers in Italian, helping them navigate the marketplace and addressing their inquiries.

Key Responsibilities

• Handle customer inquiries regarding product listings, orders, returns, and account management via phone, email, and chat in Italian.
• Provide detailed information about marketplace policies, transaction processes, and customer services.
• Assist customers with troubleshooting issues related to their accounts and transactions.
• Resolve customer complaints efficiently and ensure high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about marketplace trends and updates to provide relevant assistance.

Requirements

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and related services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services—and ProBase is our first major bet in that direction.

About ProBase

ProBase is a free software platform for home service professionals, starting with pool maintenance operators. Our thesis is simple: give pros the tools to run their business for free, help them get more customers, and some will choose to get jobs through our marketplace. We're not a SaaS company charging $50/month—we're building a new on-ramp to the LawnStarter ecosystem.

The Role

This is not a typical product management role. We're looking for someone to take ProBase and run with it—like a founder, but with the backing of LawnStarter's resources, brand, and marketplace.

You'll be an individual contributor with GM-level accountability. Small team, big ownership. You won't be managing a large org; you'll be shipping product, talking to customers, and making the calls that determine whether ProBase succeeds.

What makes this role different:

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives to join our team supporting an online marketplace in Greece. This exciting role is perfect for individuals who are passionate about e-commerce and customer engagement. As a representative, you will communicate with customers primarily in Portuguese, assisting them with various inquiries related to products and services.

Key Responsibilities

• Handle customer inquiries related to online marketplace products, order statuses, and account issues via phone, email, and chat in Portuguese.
• Provide comprehensive information on product specifications, availability, and pricing.
• Assist customers with order processing, returns, and refunds while ensuring a seamless experience.
• Resolve customer complaints and provide solutions in a timely and efficient manner.
• Document interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to enhance customer experience and address any concerns promptly.
• Stay informed about the latest trends in online shopping and the marketplace's offerings to deliver effective support.

Requirements

LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning - our vision is to become the one-stop shop for all home services.

Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we're not stopping there! We're actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.

Tier IV Agent 

The Tier IV Support role serves as the highest level of frontline escalation within LawnStarter’s Customer Service Operations department. This role is responsible for managing the company’s most complex, sensitive, and high impact workflows, including property damage claims, professional conduct investigations, fraud and bank disputes, LawnStarter Treatment services, and in depth bug and product issue reviews.

Tier IV agents act as the final resolution point before executive or cross functional escalation, requiring strong judgment, advanced problem solving skills, and a deep understanding of LawnStarter policies, systems, and customer experience standards. The work performed by this team directly protects the company from financial risk, reputational harm, and customer churn while ensuring fair and consistent outcomes for both customers and service professionals.

LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning - our vision is to become the one-stop shop for all home services.

Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we're not stopping there! We're actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.

Role Summary:

The Assistant Manager - Retention plays a critical role in maximizing customer lifetime value by leading retention strategies and initiatives that reduce churn and drive save rate. This role combines people leadership with analytical rigor, supporting and developing a retention team while leveraging customer data and cross-functional partnerships to identify at-risk customers and implement proactive intervention strategies. The ideal candidate will balance operational excellence with strategic thinking, owning key retention metrics while continuously optimizing processes and workflows that strengthen customer relationships and improve the overall LawnStarter experience.

Responsibilities:

Paid Search Marketing Manager

Department: Growth Reports To: VP, Performance Marketing Location: Fully remote (US)

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with $100M+ in annual bookings across three brands. We connect homeowners with vetted local Pros for everything from weekly mowing to landscaping, pool care, and beyond.

About the Growth Team

The Growth team owns customer acquisition, the engine that powers everything else. We're responsible for bringing in 150,000+ new customers per year across Google Ads, LSA, Bing, and organic channels. Paid search is our largest and most complex channel, spanning three brands (LawnStarter, Lawn Love, Home Gnome) across hundreds of local markets with intense seasonality. As we expand into new verticals like pool care and other home services, you'll help build paid search playbooks for categories we've never marketed before.

The Role

You'll own paid search strategy and execution across our entire portfolio. This is an IC role; you're not managing people, you're managing millions in ad spend. You'll work directly in the accounts daily while also thinking strategically about how to scale efficiently.

What makes this role different: