Work in Malta as a Customer Support Agent – live where others vacation!

Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!

They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...

You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.

Responsibilities:

Summary:

We are looking for a Senior UX Designer to shape the user experience of our fintech platform. This role is a foundational part of the product trio, representing usability and ensuring customer needs drive product decisions. The role involves translating complex business and financial processes into intuitive, simple, and elegant experiences that enhance usability and drive engagement.

Responsibilities:

Mercier Consultancy MD is excited to present an opportunity for Danish Speaking Customer Service Representatives for a leading Cloud Services Provider based in Greece. This role is perfect for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in navigating their inquiries related to cloud services, all while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries regarding cloud services, subscription plans, and technical support via phone, email, and chat in Danish.
• Provide comprehensive assistance with account setup, configuration, and usage of cloud products.
• Resolve customer issues and complaints swiftly, ensuring high levels of satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to provide solutions to customer problems and improve service quality.
• Stay informed about the latest developments in cloud technology and offerings to effectively assist customers.
• Participate in training and continuous improvement initiatives to enhance customer service skills.

Requirements

Are you ready for an exciting new adventure? Mercier Consultancy MD is looking for enthusiastic Flemish Contact Center Agents to join our team in beautiful Greece. This is a fantastic opportunity that includes fully paid relocation, allowing you to embrace a new culture while advancing your career in customer service.

What will you do?

• Handle incoming customer inquiries via phone, email, and chat.
• Deliver exceptional customer service to a diverse, international clientele.
• Offer solutions to customer problems and ensure a satisfying experience.
• Accurately document customer interactions in our CRM system.
• Collaborate with team members to maintain high customer satisfaction levels.
• Stay informed about our products and services to provide optimal support.

Requirements

At HSO, we’re looking for a Product Manager to join HSO Studio - our global product development team. HSO Studio is where ideas become impact: a collaborative, forward-thinking environment where we design and build cutting-edge Microsoft-based solutions that drive business transformation for customers worldwide. As part of this dynamic team, you’ll have the opportunity to solve complex problems creatively, shape industry-leading products, and work with an exceptionally talented global group of engineers, designers, and product experts.

In this role, you will help define and deliver the vision, strategy, and roadmap for a portfolio of global products. You will work closely with a Senior Product Manager, who provides strategic oversight across our Professional Services CRM and Power Platform/CE product suite. This position offers a strong growth trajectory, with the potential to step into a product leadership role in the future.

As a Product Manager, you’ll collaborate with industry leaders, product marketing, business development teams, Microsoft, and key strategic customers to deliver solutions that drive measurable business impact. You will also help elevate the maturity of our product development organization by applying your experience in effective product management practices, engineering methodologies, and modern ways of working.

Key Responsibilities

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating tech-related inquiries and ensure they have a seamless experience while communicating in Dutch.

Key Responsibilities

• Manage customer inquiries regarding tech products, services, and troubleshooting via phone, email, and chat in Dutch.
• Provide support for product setup, usage, and ongoing maintenance.
• Educate customers about features, updates, and best practices for optimizing their tech experience.
• Resolve customer issues and complaints efficiently and professionally.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to provide comprehensive solutions to customer problems.
• Stay informed on the latest tech industry developments and product offerings to assist customers effectively.

Requirements

Software Engineer - AI & Legal Tech Transformation

Location: Hybrid - New York

Compensation: $160,000 – $250,000

We are a fast-growing legal technology company, founded by a mix of legal operators and tech veterans from top-tier companies, focused on solving high-impact problems in the legal world. We are turning chaos—repetitive tasks, paper-based bottlenecks, and data fragmentation—into clarity using well-designed systems, AI, and thoughtful software. We are seeking a Software Engineer to own critical features end-to-end and influence our engineering culture from the ground up.

You will be responsible for building fast, shipping often, and partnering closely with cross-functional teams (product, ops, design, and legal experts). This role demands high ownership, requiring you to manage the full feature lifecycle from architecture design to production release. You must move quickly without sacrificing quality, integrating safety, observability, and performance from the start.

What you’ll do:

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and delivering excellent customer service. In this position, you will assist clients with their inquiries related to IT products and services, ensuring they receive knowledgeable and efficient support in Slovak.

Key Responsibilities

• Provide exceptional customer service by handling inquiries related to IT solutions, software, and technical support via phone, email, and chat in Slovak.
• Assist customers with troubleshooting, account management, and service inquiries.
• Educate clients on product features, service options, and best practices in using IT products.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to facilitate timely solutions for customer problems.
• Stay informed on industry trends, advancements, and company offerings to assist customers effectively.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Product Manager - Screens in Canada.

As a Senior Product Manager - Screens, you will lead the development of cutting-edge capabilities within a newly acquired AI-driven contract review and negotiation suite. You’ll work at the intersection of UX, engineering, and AI innovation, helping to deliver intuitive, scalable solutions that redefine how businesses interact with contract data. Your focus will be to solve complex customer problems with creativity and precision, balancing user needs, business goals, and technical constraints. This is a high-impact role for someone passionate about delivering elegant enterprise experiences through emerging technologies.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Software Engineer (Go/PHP) in Germany.

This is a fantastic opportunity for an experienced backend developer who’s excited to shape the financial core of a fast-scaling ERP system. In this role, you’ll join a motivated, cross-functional team to build and optimize backend services for General Ledger features using Go and PHP. You'll work in a collaborative environment that values clean code, system scalability, and thoughtful architecture. If you enjoy solving real customer problems, mentoring others, and contributing to a high-growth tech product, this role is for you.

Accountabilities:

• Design and develop scalable backend services using Go and PHP.
• Build and enhance data-driven features supporting financial and accounting operations.
• Create robust APIs that integrate seamlessly into a modular ERP ecosystem.
• Contribute to architecture evolution from a monolith to service-based systems.
• Apply best practices in system design, CI/CD, observability, and performance optimization.
• Work closely with product managers and tech teams to deliver features that drive user value.