Danish Speaking Customer Service for Cloud Services Provider - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for Danish Speaking Customer Service Representatives for a leading Cloud Services Provider based in Greece. This role is perfect for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in navigating their inquiries related to cloud services, all while communicating effectively in Danish.
Key Responsibilities
- Manage customer inquiries regarding cloud services, subscription plans, and technical support via phone, email, and chat in Danish.
- Provide comprehensive assistance with account setup, configuration, and usage of cloud products.
- Resolve customer issues and complaints swiftly, ensuring high levels of satisfaction.
- Document all customer interactions and maintain accurate records in the CRM system.
- Collaborate with technical teams to provide solutions to customer problems and improve service quality.
- Stay informed about the latest developments in cloud technology and offerings to effectively assist customers.
- Participate in training and continuous improvement initiatives to enhance customer service skills.
Requirements